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Joann Fabrics Reviews Summary
Joann Fabrics has a rating of 1.4 stars from 586 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Joann Fabrics most frequently mention customer service, business days and credit card. Joann Fabrics ranks 115th among Fabric sites.
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I always find what I am looking for at great prices, and I love their sales!
I bought some curtain fabric from Jo Ann Fabrics. It was a good deal. Customer service on the phone was only OK. But overall I would still do it again.
Pros: Unbeatable sewing supplies price, easy navigation
Cons: Descriptions errors, canceling an order is a struggle
Be sure to remember what name you put on order, cause if you get it wrong they would not do anything you want and probably lie to you politely. I had to call three time to cancel an order. First time was "too late" remark. Second call was full of lies since I forgot that I used my sister name in the order (was a gift to her). Anyways, the guy told me that my order was "cancel" when there was no e-mail to confirm so. My final call was perfect since I was correct and direct. Now, I have to wait two more weeks for my refund money...
I have been a crafter and a seamstress since I was 11 years old, and JoAnn Fabrics stores have been a large part of my projects. The only thing that has changed is that I can shop there online now. I get regular flyers in my email telling me what the special sales are now, and there are even perks for those of us who shop on the net. JoAnn Fabrics has such a variety of craft and sewing supplies, it's probably a good thing that I don't live closer!
The only thing I would like better would be if the sale flyers were not so "busy." It is distracting to me to have so many pictures together when I am looking for one specific item.
Nevertheless, it is the first place I look when I need something for one of my projects.
This site is great for affordable arts and craft activities. I bought some crafts to try out with my niece, and it was a lot of fun.
Great site for purchasing crafts and inexpensive quality ones. I have not had any problems in the past years and will def continue to buy with them.
You can find most of what you find on moose-r-us.com here anyhow
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members