Joann Fabrics
Questions & Answers
Here’s what buyers have asked with answers from Joann Fabrics staff and previous consumers.
4
questions answered
0%
answered within 1 day
Answer:
I feel the exact same way. They cancelled an order I placed online and they never contacted me to tell me the order was canceled. I waited three weeks for an email to come pick up an item. I could have had this item 3 weeks ago from Michaels craft store. JoAnn's sucks!
By Tammy G., over a year old
Question:
how are their refurbished products?
Answer:
Don't order anything from Joann. Go to a flea market or Hobby Lobby who gets your order correct and treats you by the Golden Rule. Joann is terrible and I am still waiting for a refund wherein they charged my account twice for the same order. Run!
By Elle M., over a year old
Question:
Invalid address
Answer:
Joann online are thieves and liars. We all need to get together to file a class action lawsuit against them for charging customers twice for the same order and then shipping wrong merchandise. This isn't an innocent mistake... it is planned. The only way to stop them is via a class action lawsuit.
By Elle M., over a year old
Answer:
Depending on which Joann store take your order. The reps are so untrained and very incapable of handling a simple online order at the Menomonee Falls Wisconsin location. They will cancel your order without your knowledge and when u call, they will tell u it will be ready by the close of business. It's, not ready than and when u call back they will say, it will be ready the next day. In all reality they messed up on purpose. ONLY IN MENOMONEE FALLS WI have I always experienced this type of treatment
By Thee H., over a year old
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