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Answer: Thanks for reaching out and asking. No, this is not a scam. We're fully synced with Sitejabber as part of our commitment to transparency and to making sure we're delivering the best possible customer experience. Feedback shared comes directly to us and helps us stay accountable. Your experience genuinely means a lot to us, and we're always grateful when customers take the time to share their thoughts. That kind of feedback helps us grow, improve, and serve you better. If you ever have questions or need assistance, we're here and happy to help.

Answer: Hi Addina, We hope this information helps answer your question! Wash Inside Out: Turning the garment inside out before washing protects the DTF print from abrasion and friction during the wash cycle, preventing potential fading or peeling. Use Cold Water: Cold water is crucial for preserving the quality and vibrancy of DTF prints, as hot water can damage the ink and adhesive. Use a Gentle Detergent: Opt for a mild detergent that is free of harsh chemicals, as these can degrade the print and fabric fibers. Avoid Fabric Softeners and Bleach: Fabric softeners and bleach can contain chemicals that negatively impact the printed design, potentially leading to reduced vibrancy and durability. Drying: Avoid drying DTF printed garments in a tumble dryer at high heat, as this can also damage the print. Air drying is the best option, or if using a dryer, opt for a low heat setting.