JibJabReviews 12,910

Have really enjoyed using Jibjab and it gave the family... young and old... great enjoyment and laughter. Thank you.

Had a question to resolve and left an e-mail not expecting a response or a positive resolution that happens often with so many 'blind' e-mails. Well, forget that. JibJab customer service is fast, prompt, on target and exactly what you would hope for. Timely resolution to my inquiry, really neat reply and I could tell they cared about me as an individual customer. Thanks so much! I will recommend you all to everyone I know!

I had a subscription issue and it was handled immediately and in the nicest way possible by Devonne.

If I can make one person smile in a day it is so worth it, JIBJAB has helped me do that.so happy to be a member..

I did not realize I had auto renew... I had on Ly used jib jab once so when I got notified a payment was made from my account I wondered why. I wrote to jib jab and they immediately corresponded with me. They cancelled my account no problems and refunded my money.
Danielle was the one who replied to me... thank you jib jab for being so friendly, cooperative and quick in resolving my issue

Honesty in business is a rare commodity. Jibjab really surprised me with their lightning quick response, their support team is sooper quick!
And a refund in the same day. GREAT!

I liked their jibjab ecard service and it is hilariously awesome!

Cheers!

I thought I had a delivery problem. The customer support person explained to me that everything was done properly and also showed me a way around the difficulty should it occur in the future.

Excellent customer service. Site very easy to navigate.

I had a billing issue and it was handled courteously, professionally and was resolved to my utter satisfaction.

Had a problem with my renewal subscription being taken without my knowledge and was refunded the amount without question. Great service and very quick to respond!

Needed to cancel my subscription as I do not have the time I would like to use it. I spoke with Devonne who was incredibly professional, courteous, and kind, assisting with my request even offering to refund the entire charge, not a prorated amount. The product is innovative, and the customer service just remarkable.

I called regarding a concern with our account and Devonne was very helpful, professional, courteous, great customer service!

JibJab has very excellent customer service. They respond to email support in a very timely manner and take care of the situation very fast.

I came across this site at a time when I was sending cards to younger people and it was quite droll. Then I felt one "impersonation" was enough and I didn't go near the site! So when I was billed to continue using it until 2017 I was flabbergasted and it was next to impossible to find a way of cancelling. Paypal helped and I got a satisfactory answer from Jib Jab. I shall leave things at that.

I had unknowingly set y subscription to automatically renew. When I called the Jibjab call Centre I received exactly what I wanted and they also as a act of kindness gave me a gift. What more can you ask> Customer satisfaction is their number one priority. Thanks JIBJAB!

Great site with lots of choice. Always a pleasure to use and making recipients happy. The customer service is above normal in excellence. Highly recommend!

Devonne was very helpful regarding the mix-up on my account; very professional but congenial, as well. Tough to find that combination these days. I'm very happy with the outcome! Thank you!