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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I'm reading these reviews because your guyses company is awesome anything that relates to it I usually buy entertains me like nothing else it's my new hobby is what I like to do being old you know my kids loved it my wife likes it and you just don't come out with enough stuff urn of cards so alright as many reviews as you want if it gets me more ecards or more make funny video or music apps or whatever because I think you guys are awesome thank you
I've only sent one video so far, but am delighted with it! I look forward to sending many more!
When things seem to overwhelm you just take a moment to create, it's always fun to see the final result.
Very pleased with the quality and variety of cards
I HATE HATE HATE that I cannot crop faces to my liking so the ears and hairline can be included. The old way looked so much better.
I do like some of the new videos.
Why is dumber (as in dumbed down) better?
Could be better...
Birthday choices for kids are slim...
A bit confusing to navigate...
It's fun, it's easy, I enjoy making them and most of surprising my friends and family with them!
This ia a super cool app to share with friends! It makes everyone laugh and have fun making videos
This is a fun, funny and great app. Try you'll LOVE it
A really fun way to send messages. I wish all of the videos could have personal pics.
Created a Birthday card and the recipient couldn't open it. It listed a failure to open. I had to resend it from my mailbox for them to open it
It was frustrating at first try because it was difficult to get the mouth in the right place. After doing it several times, finally got it to work. I am glad you put the trial mouth there. It helped.
Trying to send another e card. I can't log in coz I'm apparently already logged in although I can't use the site coz I need to log in. And so it goes round in circles.
I sent a jib jab card with the faces of my relatives dancing. They got a huge laugh out of it and I thought I was a tech wizard! Which I am not. Thanks for making it so easy for me to look smart!
JibJab seemed to me the only eCard site offering cards with genuine personality & some light-hearted irony; other sites' cards felt terribly unoriginal. I sent my first card to a co-worker who'd been having a bad day (she'd been the target of office politics), and she loved it. It turned her day around, diffused some in-house tension, and now I'm happy to have a JibJab subscription - other occasions will arise, and I've now have a selection of fun, instant cards at the ready.
Took a couple of tries to get the mouth right. It was downright relaxing silly fun after a frustrating day!
I am really happy with the service and product but I find it a little galling that I can't just pay for a year without being forced into an auto-renewal.
JibJab was quick, easy and and a lot fun to create.
I have shared it on FB and with many of my friends.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members