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JibJab

How would you rate JibJab?
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Illinois
1 review
0 helpful votes
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Jib jab - bij bij
July 21, 2016

Bij bij means so so. I liked the card I sent, but I found it difficult to set it up and to make changes.

Date of experience: July 18, 2016
Argentina
1 review
0 helpful votes
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I feel it is a hoax
December 23, 2016

When I paid the suscription I thought I could download the videos and I can't then when I found the link to download it, It says I have to pay more...

Date of experience: December 21, 2016
Florida
2 reviews
0 helpful votes
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Good seeing easy to do
May 9, 2017

I was very satisfied with the selection of cards, the ease of sending the card and the promtness of delivery

Date of experience: May 7, 2017
Netherlands
1 review
0 helpful votes
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Quick and professional costumer service
May 13, 2017

I experienced a problem paying by Paypal. The costumer service gave me a real quick respons and solved my problem immidiatly.
Many thanks JibJab!

Date of experience: May 11, 2017
Colorado
2 reviews
0 helpful votes
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Good fun
May 5, 2017

Good fun and my grandkids love to do it also. Thanks for the fun. Easy to use and so much fun... fun fun fun fun fun

Date of experience: May 3, 2017
Georgia
1 review
0 helpful votes
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Fair
May 5, 2017

Have not found many cards that I liked. Initially found a card that was particularily well suited and signrf up. Since then i haven't been impressed.

Date of experience: May 3, 2017
Arizona
1 review
19 helpful votes
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Whip-It
July 20, 2016

This video was the highlight of my sister's birthday wishes. She and I were such Devo fans and this was perfect for her 65th. Love JibJab!

Date of experience: July 18, 2016
California
1 review
1 helpful vote
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I want to cancel
February 22, 2017

I left email but no one got back to me. Please email me at *******@fcni.org or call *******523. I never intended an annual subscription.

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
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Not enough new videos.
February 22, 2017

Where's all the new member Where's all the new member exclusives? Not many.? Not many. Where's all the new member exclusives? Not many.

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Can't get link going, not even 1 card
May 18, 2017

Thought it looked fun paid 1 year. Just want a refund. Couldn't get cards sent out. Frustrated from trying.

Date of experience: May 16, 2017
Georgia
1 review
0 helpful votes
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No response
January 31, 2017

Made one purchase which went well, however I immediatey contacted them on billing issue and no response

Date of experience: January 29, 2017
Alessandra S. JibJab Rep
over a year old

Hi Julie! We respond to all emails within two days. Please send an email to help@jibjab.com and we will be more than happy to help.

California
1 review
0 helpful votes
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Can't get heads to connect.
July 12, 2017

Don't kniw know how to do what with solution. I tried but it didn't work and my issue gas not been resolved

Date of experience: July 10, 2017
Missouri
1 review
0 helpful votes
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Couldn't ask for more
March 10, 2017

I submitted my request to the jib jab support team and they took imeadiate action that satisfied me.

Date of experience: March 8, 2017
GB
1 review
1 helpful vote
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Excitjabber
March 9, 2017

Absolutely hilarious, loved the result very fitting. I cant wait for my next victim...
It could be you!
Agggggggghhhhhhhhhhh

Date of experience: March 7, 2017
Australia
1 review
0 helpful votes
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Merry Christmas
December 15, 2016

Very happy with response when sending questions. Unfortunately not all recipients could open the ecards

Date of experience: December 13, 2016
Arizona
1 review
0 helpful votes
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Yippee
December 14, 2016

I have been having a wonderful time making jibjabs for everyone at work. They love them. Some are wanting to join..

Date of experience: December 12, 2016
Pennsylvania
1 review
0 helpful votes
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The site is confusing
December 16, 2016

I signed up but couldn't figure out how to download any videos or cards. There are only links which don't meet my needs.

Date of experience: December 14, 2016
Florida
1 review
0 helpful votes
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FUN! FUN!
December 14, 2016

So easy to do. Directions are great and you can upload from a lot of different sources. I'll be doing it again soon.

Date of experience: December 12, 2016
Texas
1 review
0 helpful votes
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I love it!
March 23, 2017

Perfect! No stores, alot of variety for every occasion! And inexpensive!
Everyone that gets a Jibjab card from me, life then.

Date of experience: March 21, 2017
Texas
1 review
0 helpful votes
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Awesome!
March 22, 2017

I sent a card to four different people for St. Patrick's Day and they all loved it! Highly recommend Jib Jabb!

Date of experience: March 20, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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