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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I have so much fun making hilarious e-cards and music videos! Great fun!
Very simple to use and really intuitive. Someone shared a Jibjab with us and we immediately decided to make it our Christmas card this year.
Knew about JibJab long ago but finally bite the bullet and became a member. Lots of different scenes to choose from for every occasion. Once you get your "member" faces uploaded, it's just a matter to pick what eCard to choose from.
As I stated I was not happy that in order to view my video it would redirect me to the JibJab website. I think that the delay would make people hesitant 2 continue viewing it. Not that it is a long wait but I feel it is just enough to change someone's mind.
I do not believe it's worth the money for what I needed
This is certainly a fun thing to do... the only suggestion I would have is after you have put your "heads" on, give an option to edit, like maybe change the smile lines or make it smaller or larger... instead of having to start all over to perfect.
My son and I did it together (he is 4) We went through several different reviews until we found the one he likes.
I joined some years ago but the site has a lot more to offer now with the video dances which have been very successful and fun to make and the recipients love them. Not sure I like some of the 'smutty' ones though - but the ones with the original sound track and not the 'strange' voices are GREAT!
It doesn't seem fair to me pay for downloading the videos.
I wish there was a way to keep a folder of characters. They change depending on holiday, time of year and some were made exclusively by me.
This app is pretty cool! Putting my grandchildren and Friends in the Christmas pictures are lots of fun. People love it!
I love doing Job Jabs! Lots of laughs with family & friends!
I've subscribed in years past and found that for the annual fee I paid, I was able to create and download videos and send emails whenever I wanted. So, I subscribed again this year and discovered the annual subscription fee had gone up. I was okay with that UNTIL I created a video (Elves) and discovered that I would have to pay another $1,99 for the video. I don't recall seeing it written anywhere - it may well have been - that I would have to pay more for the video. I feel tricked out of more money.
It takes forever to load up and by the time it does I'm over it
No numbers to contact customer service conveniently so I guess I just keep it and try to find time to use it
My grandson's partner has a subscription to jibjab, and it absolutely fascinated me, so that encouraged me to subscribe,
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members