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JibJab

How would you rate JibJab?
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Canada
1 review
0 helpful votes
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Easy to deal with
February 25, 2020

I have had fun using this service and their customer service is great!

Quick response to my request and positive outcome.

Date of experience: February 25, 2020
North Carolina
1 review
0 helpful votes
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Unforgettable
December 14, 2016

We do JibJab with our two grandchildren, ages 4 and 7. We had the most fun ever creating our Christmas card.

Date of experience: December 12, 2016
Delaware
1 review
0 helpful votes
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Need more kid friendly videos
December 13, 2016

I teach 5th grade and often use my students' faces on their birthdays and holiday but I need more kid-friendly choices

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Love JibJab
March 21, 2017

My go to site for fun, creative ways to celebrate my friends.
It's easy and everyone loves what I send them.

Date of experience: March 19, 2017
Washington
1 review
0 helpful votes
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Jib jab
October 8, 2018

Best customer support team ever. After sending email all my problems was taken care of by the end of the day

Date of experience: October 8, 2018
Missouri
1 review
0 helpful votes
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St pat
March 22, 2017

Surprised my 93 y o dad. He loved it. He always enjoys your site. Will use it for birthday cards now

Date of experience: March 20, 2017
GB
1 review
0 helpful votes
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Funny
December 19, 2016

I have found it funny and enjoyable. However, it is difficult to get the mouth position right which spoils the video

Date of experience: December 17, 2016
Washington
1 review
0 helpful votes
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Excellent Service!
April 1, 2017

I sent in a request one day, and the next day it was taken care of.
Very professional and fast service!

Date of experience: March 30, 2017
Georgia
1 review
2 helpful votes
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Mine was never posted for my faughter
August 7, 2017

Mine was never posted but charged to my card. Please don't use my card anymore and no more emails. Very dissatisfied

Date of experience: August 5, 2017
Florida
1 review
0 helpful votes
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Tristan's Birthday
March 27, 2017

Our grandson loves "Happy" and when I put his and his parents faces on Jib Jab he went nuts! Loved it.

Date of experience: March 25, 2017
Guatemala
1 review
1 helpful vote
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Great
December 24, 2016

I loved the e-card, but I had problems with membership, but they solved it in a short time and without complications.

Date of experience: December 22, 2016
Puerto Rico
1 review
1 helpful vote
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Customer Service
December 24, 2016

I am pleased to say that they took care of my request very promptly and I had a very good experience.

Date of experience: December 22, 2016
Canada
1 review
0 helpful votes
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Didn't work and no opportunity to add a message
August 13, 2017

I'm going to cancel the membership. What have you done to ruin JibJab? It used to be a much better experience.

Date of experience: August 11, 2017
Alessandra S. JibJab Rep
over a year old

Hello! There is still an ability to add a message! Send an email to help@jibjab.com and we will be happy to help.

Arizona
1 review
0 helpful votes
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Fun Cards
August 11, 2017

My recipient thought it was great fun; the cards we receive are great! Will be sure to use the site frequently.

Date of experience: August 9, 2017
Virginia
1 review
0 helpful votes
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It was a hit!
April 8, 2017

Great birthday card! Always a pleasure watching these! My mother loved her card and so did the rest of the family.

Date of experience: April 6, 2017
Ireland
1 review
0 helpful votes
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Heolpful
April 10, 2017

I sent my card to the wrong email address and they very easily showed me how to change it: very helpful

Date of experience: April 8, 2017
New York
1 review
0 helpful votes
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JIB JAB ROCKS!
December 31, 2016

The Jib Jab app makes it even easier and more fun to send Jib Jabs! My friends and family love them.

Date of experience: December 29, 2016
Colorado
1 review
0 helpful votes
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New technology
December 29, 2016

The movies/video technology now is higher & better, you need to improve your technique to get better video look more real

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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Most Excellent!
December 25, 2016

Very user friendly. Wish there was even more of a variety of themes, music videos, etc. overall its a great app!

Date of experience: December 23, 2016
Missouri
1 review
0 helpful votes
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JibJab
December 29, 2016

I have enjoyed this site. My main problem is that I forget about it. Is there way to remind your customers?

Date of experience: December 27, 2016

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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