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JibJab

How would you rate JibJab?
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California
1 review
0 helpful votes
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Jib Jab
August 10, 2017

Great fun for people that receive the JibJab. Everyone really enjoys it. Ease of use, adding photos of friends and family to the characters and lively music themes.

Date of experience: August 8, 2017
North Carolina
1 review
0 helpful votes
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LIfting Spirits Tuckers
April 21, 2017

These are always so much fun to create. A family struggling with the mother's battle with cancer needed a good laugh. This was the ticket for just that.

Date of experience: April 19, 2017
GB
1 review
0 helpful votes
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Still can't send a jibjab
December 31, 2016

Told it was an email address issue. Gave permission to change my email address to the current one and still no response. I have missed two birthdays now.

Date of experience: December 29, 2016
Massachusetts
1 review
0 helpful votes
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Creating this e-card brought a smile to my students who have been out of school due to the virus! The support from this company is very much appreciated!

Date of experience: April 7, 2020
North Carolina
2 reviews
0 helpful votes
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New Years Cards
January 5, 2017

I love this site. My friends who received cards were all delighted. These are so funny and surprising when friends receive and realize they are in the action.

Date of experience: January 3, 2017
Oklahoma
1 review
0 helpful votes
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Not sure if I will renew..
May 4, 2017

I would like to see Higher and Higher bought back and more diversity. Not enough African American presence in selections or songs. Less sexual content would be better.

Date of experience: May 2, 2017
Colorado
1 review
0 helpful votes
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Granddaughter Loves All My Video Creations
February 22, 2017

Can't always fit faces in, and wish there was more selections, but lots of fun overall. Wish the original disco elves and country Christmas elves were available still.

Date of experience: February 20, 2017
Illinois
3 reviews
0 helpful votes
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My friend loved it!
May 15, 2016

Creating the Jib Jab video was easy and the result was hysterical. I've gotten a lot of great feedback on it including from my friend, the birthday boy!

Date of experience: May 15, 2016
Washington
1 review
0 helpful votes
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Problem solved within minutes!
May 12, 2016

I had called Jib Jab and reported a unauthorized charge. And Gerry solved it within minutes! Which I appreciate that it was handled professionally! Thank you!
Betty M.

Date of experience: May 11, 2016
South Carolina
2 reviews
0 helpful votes
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Great service
May 9, 2016

Had a little misunderstanding totally my fault and customer service rep, Gerald, handled it without any hesitancy. It was a real person! Polite, friendly and very understanding! Thanks!

Date of experience: May 9, 2016
New York
1 review
0 helpful votes
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Great Cards!
July 5, 2017

Brings laughter to any occasion! I use for a birthday or even gifts to make people smile. Would definitely recommend to friends and anyone looking for som fun!

Date of experience: July 3, 2017
Washington
1 review
0 helpful votes
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Problem Solved!
June 4, 2016

I had an unauthorized charge occur and I had to contact Jibjab about it. Their team was very thorough, found the problem, and sent my refund right away!

Date of experience: June 2, 2016
California
1 review
0 helpful votes
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These are amazing ecards! I only heard about them several weeks ago, and just can't stop arranging and sending them. Thanks for your extremely imaginative creations!

Date of experience: May 3, 2017
Indiana
1 review
0 helpful votes
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In dealing with customer support, the team at JibJab is phenomenal. They handled my issues with a quickness, and were extremely respectful during the entire pocess!

Date of experience: November 8, 2019
Minnesota
1 review
0 helpful votes
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What a Riot!
February 22, 2017

Totally had fun with these animated cards
Lots of good laughs! Showed these crazy things over amd overnto people and all had the same response... Laughter!

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Real fun!
February 22, 2017

Easy fun and interesting. I do wish that the picture you upload could be deleted and readjusted. Besides that this game a real cool. Good programming.

Date of experience: February 20, 2017
Spain
1 review
0 helpful votes
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FIVE STARS EXPERIENCE
October 11, 2016

My experience with Jib Jab is GREAT!. I used your videos with my students and they are really crazy with them. I prefer your previous head shape, more realistic and now with your egg shape head is not the same. It's more easy to create the videos but now all the heads are more similar and less real. But don't worry, CONGRATULATIONS for your work.

Date of experience: October 9, 2016
Florida
1 review
0 helpful votes
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Out standing customer support
January 13, 2018

Jib Jab was fun while I used it, But I'd forgotten about it and didn't realize that and they charged my account again well it turns out that they reversed the charges and ended our relationship as a paying customer but I would highly recommend them they're a lot of fun

Date of experience: January 11, 2018
Nevada
1 review
0 helpful votes
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Jibjab Christmas
December 21, 2016

I made three different Jibjab Christmas videos and put them on Facebook. I loved that it was so easy to do and took very little time out of my day. Plus, it was lots of fun!

Date of experience: December 19, 2016
Texas
1 review
0 helpful votes
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Loving it!
December 29, 2016

I got this when I saw a cute Christmas card on Facebook. My granddaughter and I spent 2 hours Saturday doing things, and I did some more today. Great fun, easy to use, and quite addictive!

Date of experience: December 27, 2016

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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