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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I do like Jib Jab and the variety of great cards. My reason for giving only 4 stars are 1) I could not figure out how to add a short note to my card after it was created. I don't even know if this is possible but it should be! 2) as a person of colour it would be nice to be able to shade the appendages of the characters (i. E. hands). Surely that's something that the Jib Jab gurus can do. Thanks for letting me provide feedback.
Have done these cards for the past few years and everyone gets a kick out of them. I love personalizing them with goofy expresssions. Great idea for the holidays.
Disappointed with trying to sell added stuff after you join
I used Jibjab a few years ago and now it looks like and extra charge is in there?
Somewhat dissatisfied due to many music videos don't work.
I could not get the faces to fit. Could not find the screen where to make them look right.
I complement you for making cancelation so easy.
Wish it were easier to use.
We set up a projector and computer at the holiday party for our Tourism networking group and showed several JibJabs with members and the party planning team. We even created some onsite by taking pictures with an iPhone as people came in the door. It was a big hit and lots of laughs to watch them.
Could not send a single xmas card. If I could get my money back I would delete it from my PC
A friend often sends me Jibjab cards. I think they're adorable. I decided it was worth $ 18 a year to send cards for special occasions.
The site doesn't give enough information, after you got the memerbship and try to get your ecards into your phone you discover its not included in the membership but actually costs more money, they need to add a tab about info of their prices so people can know all the details before they decide now it almost feels like an scam.
OK Xmas is a stressful season... these make me and my friends laugh alot, and that is important! Its easy to do, and brings a lot of enjoyment!
Fun and different way to express joy and friendship to friends & relatives.
Been using jib jab for quite a while and works great. Price is reasonable although I wish I didn't have to refill my credit card info every time I want to download a movie I made. I would be receptive to buying a package and go from there.
I have sent about a dozen Christmas cards from JibJab and get very good responses from them. Makes for a Happy Holiday season.
I tried and tried to use this site on MS Edge (Explorer) and I couldn't get it to work past adding the faces. Tried on Chrome and works fine now. Frustrating.
Everything was good but when I downloaded it it won't play on my phone. When I played it from Facebook, it would pause way too much.
JibJab is a fun site, where you can upload pics of your friends and family, and then create hysterical animated videos. I've used JibJab for years and love it!
Awesome - easy to navigate and create. Lots of choices.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members