JBikes.net

I purchased 2 beach cruisers from Jbikes.net and I must say that I was very happy with my purchase.

They are now located in Ontario so it is much closer to my home. I paid Cash to take advantage of the no sales tax special and walked out of the store with 2 bikes, fully assembled (both with 1 year warranty), for under $400! WOW ~

I could've ordered it online and took advantage of their 'Free basket' online promotion but I ended up saving more money with the no sales tax, so I made my purchase in person instead.

I would definitely recommend Jbikes to anyone in the area who is looking for a new beach cruiser (they do not sell any used bikes). I love my bikes (Micargi Rover and Firmstrong Bruiser Prestige) and will definitely go back to pick up some accessories! Thanks, Jbikes!

Previously reviews have said a lot of negative things about JBikes however, I just had a very positive transaction with them. I ordered two Beach Cruiser bikes from them on June 22nd and they arrived on June 29th damage free and as described on their website. The bikes were very easy to assemble and I had no problems with any of the parts not fitting, being scratched, dented or bent. I look forward to many years of enjoyment and would not have any reservations with purchasing another bike or accessory from them.

I just ordered a beach cruiser a week ago. The bike that I wanted showed on the web site that it was available, so I called to double check. They said there was one more left in stock. They took my credit card info over the phone to hold the bike and assemble it (for $25) since I wouldn't be able to pick it up from their shop until the weekend. Since I was driving from Long Beach, I called the shop that morning to make sure the bike was there, assembled, and ready for me to pick up that day. I showed up and paid in cash (you don't pay sales tax if paid in cash) saving about $20, which in turn practically paid for the assembly! The guy brought the bike out and we checked together to make sure everything worked and that there were no dents. He then helped me put it in my car and told me that it came with a year long warranty on things that were defective. So, all in all, I got a great bike, for a great price, and everything went smooth! I would totally go back there to by another bike!

I purchased a cruiser on Monday the 21st and returned to purchase a second cruiser the following day. I had a pleasent experience with the salesperson and the person I believe may have been the owner. The first cruiser was assembled within an hour where other shops told me it would take days before I could get the bike. I must say that I will return to purchase another bike and will recommend this store to my friends and family.

I really glad I made my choice with J Bikes for their honesty and outstanding customer service. I ordered the Chloe women's beach cruiser from J bikes for my wife's birthday. I called them on Monday, the 25th to inquire about the experdite shipping to Arizona because my wife's birthday is on the 27th (in 2 days). I was surprised that Johnny (the rep) told me I do not need to pay extra for expedite shipping. He guarantees me that he'd ship the bike right away and my wife will receive the bike on or before the 27th. So long story short, I took his words and BAM... the bike was delivered on 27th at 11:30 am! My wife was so happy and in love her vanilla bike. She even went back to Jbikes website to purchase some accessories to match up her new bike. If you want a quality and good price beach cruiser, I would recommend you to J Bikes.

JOHNNY OUR SALES GUY WAS SUPER HELPFUL I RECOMMEND THIS SHOP TO ANYONE. WE PUT ARE BIKE TOGETHER IN ABOUT 45 MIN AND WAS REALLY EASY.

THANKS JOHNNY!
MARK & JULIE

Bought a Beach Cruiser for the summer of 2013. Had to drive from Long Beach to Onterio (90 miles) round trip. Bike failed, broke down. Ball bearings where peddles go in to frame failed. Another 90 miles to have it repaired. Another 90 miles to pick it up. After a few days, failed again. Another 90 miles to hear they were ordrering parts from Mfg. Another 90 miles to pick it up when fixed. After 2 days, it failed again. This time I asked for my $$ back but no dice. OK, going back tomorrow n another 90 miles. Will let u know what happens.

This was the worst online shopping experience I have ever had. I received the wrong item and found it almost impossible to reach someone on the phone. Their voicemailbox was always full, and my requests to speak with a manager were ignored. After a couple of attempts, my emails were also ignored.

I sent back the wrong bike that they shipped to me, but was told that the bike I had actually ordered was no longer in stock -- even though I repeatedly sent emails requesting that the correct bike be sent to me or even held until they received the first bike.

I eventually had to file a claim with Paypal and received a refund after JBikes had my money for over 5 weeks. If I had not used Paypal to pay for the bike, I strongly feel that all I would have right now is a Fed Ex tracking number and a lot of aggravation.

There are lots of other places to order a beach cruiser. I strongly suggest that you avoid JBikes.net.

Wow whatever happened to customer service?
The quality of the product was good but the bikes we ordered did not come with any of the decals shown on the picture of the bikes I ordered. I ordered 2 Bella Classic Beach Cruisers. The bikes were shown with Flowers on the frame and they looked like the perfect bikes to give to 2 little girls for their birthday. What we received was 2 plain bikes with no decals at all. JBikes said the would send me the decals and I could put them on myself. These decals are large and run the full length of the frame. Certainly not something I would want to attempt. So I guess I have to decide if I think I can be successful with putting decals on 2 bikes. Why because this is my problem not theirs. I suppose if I am successful on one bike and not the other that will be my problem too.

They are criminals. He assembled my bike for an added charge, the brakes wouldn't work and the front wheel wouldn't turn. He had me there for 2 hours trying to fix it and when he couldn't, I asked for a refund. The owner came and said that once I sat on it to test ride it, he couldn't offer me a refund. He was rude, verbally abusive and disrespectful. I left the store and left the bike there. The manager told me I was leaving them with a free bike because it wasn't theirs anymore. I couldn't take home a bike that I would die riding! The brakes didn't work! This company is a sham 100% and the manager and people working there should feel ashamed of themselves.

DONT EVER BUY A BIKE FROM JBIKES. Do not make the mistake we made. We ordered a bike and they called us and told us the bike was out of stock but they could send a bike that looks just the same. The bike came and it looks nothing like the other bike other than being the same brand. They will not even let us exchange it without taking a 40% restocking fee. I left a message for John the owner, they said he would call me back. It's been almost two weeks with no call back. SHAME ON JBIKES.

I ordered a bike from them and received it in a timely manner but, it did have a good size dent in the frame. I called and talked to Stacy, she advised me to take some pictures and submit a claim to their claims dept. I did and after a couple days I got an email saying they arranged for a pickup and I just had to box everything back up to leave on my porch. I called a couple days after it was picked up to see when they replacement would be shipped, since I was going to be going out of town. Again Stacy was very helpful and was able to get it expedited for me; I got the replacement the day I was leaving for vacation. When I got home, I assembled the bike and I'm happy to say I got what I paid for. It's a very impressive looking cruiser at a great price, the first bike had red rims which I liked a lot and the replacement had the black ones as shown in the picture. Either way the bike looks cool, I just wish you were able to specify/customize it a little more. Over all, they seem to be fair and affordable with good customer service and I would definitely purchase another bike from them in the future.