Communication was great and I really appreciated the hand written note.
Customer service always great!
My necklace is beautiful and exactly what i was looking for.
It was really good overall although the necklaces clasp seemed a little bit mistreated
Great customer service with personalized follow up messages from staff - thank you!
Very easy website and great to also get information on the phone!
Awesome customer service. Very happy with my order. Thank you!
Paige has been a great help, both with the initial purchase and my replacement gift!
Great experience. Excellent customer service. Quality products.
Class act! I would trust James Free with any purchase.
Terrific service! Immediate response time and making sure I'm happy. Will definitely use again!
Great customer service. Thank you Abby! You're a rock star!
Everything was very easy. Looking forward to receiving the bracelet for my son.
Great prices. Easy ordering online. Customer service was incredible.
Amazing customer service and products. Will shop with them again!
Professional and accommodating. Very friendly people. A+
All the staff are extremely professional and very nice! Great shopping experience.
Molly has been amazing to work with. I will buy again from your store. Great customer service...
Wonderful customer service. Great selection of jewelry.
I already bought two items from them good quality. No complaints
Answer: James Free is a totally legit company. They've been in Dayton for decades. They also have a store in Cincinnati. Buy from them without any concern or fear. They are good people.
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 132nd among Engagement Rings sites.