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JadeGownShop
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jadegownshop.co.uk
GB
1 review
2 helpful votes
Follow Julia T.
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I ordered a gown for my Son's wedding and sent my measurements. The item arrived and is extremely poor quality. Lace is falling off in several places, the fastening is fitted in the wrong place. Most importantly, despite sending my measurements, it does not fit me. I have requested their details to return the gown and asked for a refund. They continue to refuse this. Tonight I received the following message and will have to take them to the Small Claims Court:
Dear Julia,

I am so sorry for this, about your problem here we can only refund you 8% as a compensation, dear! So please consider and accept this, thanks.

Have a nice day!
Sherry from JadeGownShop
Email: *******@gmail.com

Date of experience: June 7, 2018
California
2 reviews
0 helpful votes
Follow Grace C.
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Perfect Dresses
March 30, 2017

I can't believe how fabulous you guys are! I have got this for trial and was surprised at the quality and how good it looked! Thank you so much! I have told ten other people already and ordered more wedding dresses! Here is one colour on my sister.

Date of experience: March 30, 2017
California
1 review
0 helpful votes
Follow Candida B.
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Good quality dresses
April 29, 2017

The wedding dress was very nice i really loved it. The fitting is great, fabric is very good, well made and color is dazzling, I'm looking forward to order more dresses in the future.The most impressive was the packaging is very good. Thanks keep up with the good quality.

Date of experience: April 28, 2017
California
2 reviews
0 helpful votes
Follow Elizabeth B.
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Got my dress today. I have tried it on and everything seems to be perfect. I like the simple look of this dress, without too much decoration, but looks good when wearing. Also the beadings and ruches at the bodice makes it wonderful.

Date of experience: April 14, 2017
California
1 review
0 helpful votes
Follow clavode a.
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I buy a grad dress for my daughter, before this i have some worried, it is my first time shopping online, when it arrived, so beautiful, my daughter love it, so perfect fit. Next time
I will buy the dress on this website.

Date of experience: November 17, 2016
California
2 reviews
0 helpful votes
Follow Danielle c.
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Dresses
March 14, 2017

I have bought dress from this site several times, the shipping is very fast and customer support are amazing, I will buy buying again from gear best without a douth, Thanks a lot!

Date of experience: March 13, 2017
California
2 reviews
0 helpful votes
Follow Brcana A.
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I seriously loved this dress! Fit so great and definitely considering ordering one in every color way. Very comfortable and affordable!

Date of experience: April 12, 2017
Japan
1 review
0 helpful votes
Follow Aisha G.
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Good Quality
November 24, 2016

Received a lot of compliments on the party. Highly recommend. I am very happy to be a returned customer!

Date of experience: November 23, 2016
Japan
1 review
0 helpful votes
Follow lisa G.
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Surprise
March 29, 2016

I got my navy lace dress this morning, it looks so stunning, what a surprise! It fits me well! Thank you so much for all who made my dress.

Date of experience: March 29, 2016
California
2 reviews
0 helpful votes
Follow Gustave L.
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Best Dress
December 30, 2016

I was a bit skeptical as you never know what type of quality you can get. But I was impressed by what I bought and the great service.

Date of experience: December 29, 2016
California
2 reviews
0 helpful votes
Follow Andrea C.
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Jadegownshop dresses
December 2, 2016

The quality of the dress making was very impressive. I was pleased with the fabric and detail. I am considering using this company again.

Date of experience: December 1, 2016

Overview

JadeGownShop has a rating of 4.6 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. JadeGownShop ranks 484th among Dresses sites.