Ivacy

I gues I already said it in the title above. Nice simple software and so far quite excellent customer service handling my start up questions and a billing concern they clariied to my satisfaction

Not reliable or PROFESSIONAL

Before i subscribed to the Ivacy 2 year program, i confirmed (Ivacy support team) that their VPN service works with Os Maverick. That was in July 2017, everything worked fine until recently. I get blocked by a Ivacy login window and cannot select different servers as before. Their response is to "manually" configure each time i want to change servers. Yes that is a get by solution but not the product i bought in July 2017. Ivacy now says that my OS is out of date and must upgrade. Not a viable solution because my older graphic programs wil not work with the newer OS's. Not a professional company, as soon i as i talked about a refund and not respecting their original engagement, TOTAL SILENCE. If you are a Mac user and happy with Os Maverick, stay away from Ivacy

I had an issue with my e-mail address and am testing this service out on a trial basis. The issue was that my e-mail address was misspelled. I contacted customer service VIA chat on their webstie and "Theodore" helped me by correcting my address and sending a password reset to my real e-mail. So far this service has been pleasant to use and I actually have to check if it is still running! But it is and I am very happy with it so far, I may upgrade to the 2 year service at a later time.

I'm using Ivacy since a couple months now and i am very happy with it. It has some advanced features such as "split tunneling" i didn't quite get right at first but got sorted out right with the help of the online chat support (in this case, my support contact was THEODORE and has been of great help!). I'll recommend Ivacy to anyone interested in a good VPN solution.

I've had an issue with connecting to the netflix USA for a few days, and after speaking with a few executives/customer service people over at ivacy and not really getting anywhere (even though they were all trying there best and were all incredibly helpful) I finally had someone who could solve my issue within minutes! His name is THEODORE and he helped me so quick he deserves a raise! I have no issue no bad word to say about the help and advice he gave me, every part of his service was exceptional!

I just connected yesterday and had unprecedented level of aftersales support from everyone, but especially Vladmir Nabov.

I have never had this much and close support from any VPN company, let alone any "IT" company to speak of. I have SYNOLOGY NAS and although they had no obligation to fix this specific brand set up, Vladmir took nearly ONE HOUR TO walk me through everything to MAKE SURE IT WAS FIXED. He saw it to the end.

I cannot recommend this VPN highly enough. Just get it.

Ivacy is no other the world's greatest VPN provider for their unconditional help in case you experienced connectivity issues like unable to connect, keep getting disconnections, etc. for their techicans and executives are extremely professional in handling with these hassles by helping you get rid of them in front of you with the aid of the TeamViewer. That's marvelous! Thanks Ivacy for all your help to enable me to regain the control of what the Internet is meant to be. I LOVE IVACY! :D :D :D :D :D