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IthacaSports

How would you rate IthacaSports?
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Arizona
1 review
0 helpful votes
Follow Patricia B.
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This is the best pain reliever I have ever used. It does have a strong menthol smell to some people, but with the results I get, I don't mind it at all. I would recommend this product to anyone.

I use it for my pains with osteoarthritis in my spine, hips, knees, and hands. It starts working within 30 minutes, and until anyone can prove to me of a better product, I will continue using my favorite.

Date of experience: March 30, 2018
New York
13 reviews
11 helpful votes
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I bought 3 items from Ithaca Sports to support small business. I then found one of the items cheaper. They not only refunded the difference, they included an additional product which I had ordered one of. They also were in contact with me immediately when I wrote them to tell them I had found it cheaper. I will definitely buy from them again.

Date of experience: April 12, 2020
Minnesota
1 review
0 helpful votes
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I received the above & have used it several times. I did feel that the measurement for a woman's foot should have been a little different & felt that perhaps I should have ordered a medium size rather than a small. I do use it although it's a bit snug on my toes. Thank you.

Date of experience: May 14, 2019
Kansas
1 review
0 helpful votes
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Great customer service. I had a brief problem with my order and it was resolved quickly by a very friendly customer service person. The product shipped quickly and arrived ahead of estimated delivery date. I love this product (Biofreeze) and have used it for years. I will probably order from Ithaca Sports again.

Date of experience: January 17, 2020
South Carolina
1 review
0 helpful votes
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Great product
October 28, 2020

The wrist sleeve is great, just make sure you get the right size. I ordered a small and should have ordered a medium. Otherwise this is a great product.

Date of experience: October 27, 2020
New Jersey
1 review
0 helpful votes
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Problems
October 31, 2018

Your size measuring guide is incorrect. These gloves are too small, what your guide says should be a medium in actuality a large. I have been ill and unable to return them or contact you. Since their too small their useless to me.

Date of experience: October 31, 2018
Julie S. IthacaSports Rep
over a year old

I am sorry they did not fit you. The manufacturer sets the sizing and we are not allowed to change the information. We would be happy to exchange them if you can find someone to get them to the post office. Sorry they have not worked for you.

New Hampshire
1 review
0 helpful votes
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3D Flat Ankle-Sleeve
April 20, 2019

I broke my ankle Christmas. The product is just what I need. It offers just enough support to allow my ankle and foot to adjust to life with a cast while I'm at work and for daily walks. I wear a size 8 women's shoe and the small/medium fit just right.The product is just what I need.

Date of experience: April 18, 2019
Florida
1 review
0 helpful votes
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Fantastic
January 18, 2020

I continue to consider China Gel as the best pain reliever on the market. I just massage it in at bedtime and by morning I no longer have the pain in my low back. Fantastic Pain Reliever Cream for pain relief. As far as Ithaca, it is the best Sports store to purchase this cream. My order was processed immediately and in a few days I had it to use. Thank you so much.

Date of experience: January 17, 2020
Kentucky
2 reviews
0 helpful votes
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I believe so much in this product I've bought out for my grown children who have grown up with it and my boss. I have joint pain and it helps so much. It's great on any advice or pain and add I have moved into my 60"s I seen to have more and more. I order it online and it arrives quickly.

Date of experience: December 11, 2019
Connecticut
1 review
0 helpful votes
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I wouldn't be without it
February 1, 2018

I love my biofreeze so much, i wouldn't be without it, i buy it by the gallon. I use this product everyday, it has a very nice odor that disappears almost instantly. It gives me the relief i need from the arthritis i have.
Ithaca sports has always treated me right, their customer service is the best and they have fair values and they carry other supplies that you can not find in the local stores.
I cannot say enough good things about dealing with them.

Date of experience: January 31, 2018
California
1 review
0 helpful votes
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I have used Sombra in the past and it really works on sore bones along with aches and pains. I have had 5 back surgeries and this product is great for the arthritis and the aches resulting from residual pain.

Date of experience: May 21, 2018
Georgia
1 review
0 helpful votes
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Ever since Joe (Legg's) Namath advertised the Flexall 545 back in the mid 60's, it's kept me going and now my Wife and Neighbor also. Ithaca Sports is the only place to buy it and get it very fast. Thank You!

Date of experience: December 17, 2017
Cary S.
Texas
1 review
0 helpful votes
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My order of Sombra natural cooling gel came quickly to my new address. At first, the company wouldn't deliver because my billing address and delivery address were not the same. I told the representative that I appreciated their refusal, as I had not changed my address yet with my credit card company and they caught that mistake made by me.

Date of experience: October 6, 2018
Pennsylvania
1 review
0 helpful votes
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Just what I needed!
June 26, 2019

I received the McDavid compression knee sleeve right on time and it's exactly the product that I needed. Ithaca Sports has always done the right thing by me and I will continue to buy from their site.

Date of experience: June 24, 2019
Washington
1 review
0 helpful votes
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Horrible customer service
November 14, 2018

I ordered the Battle sticky sleeve for my sons football game Sat and Sun. With theexpectation that it would arrive on time. Only later to be told theentire order was on hold because 1 was NOT in stock, a fact NOT told to me before ordering. When I found out I requested a refund and expected expedited delivery for what i accepted due to your company being the reason for the delay and the fact that I expressed my want for the item to be used in the upcoming games. What I received was a cold, "you didn't order expedited delivery". Very disappointed! Disgusted and unhappy. And guess WHAT, I still haven't received my item!

Date of experience: November 14, 2018
California
1 review
0 helpful votes
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My reccomendation
July 11, 2020

This site is where I always order my go to pain reliever-Sombra. Been using it for years. I always order more than I need so I can share with others. Super fast shipping is the Best! Thanks

Date of experience: July 11, 2020
Florida
1 review
0 helpful votes
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Very pleased with Ithaca Sports customer service. The treated me and my purchase like they cared and that meant a lot. Thanks again!

Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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Received my order
October 26, 2018

Thank you for your quick response. Order received in a quick and timely manner. Representative was extremely helpful and professional. Will use Ithaca Sports when other items they carry is needed

Date of experience: October 24, 2018
Massachusetts
2 reviews
0 helpful votes
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Satisfied customer
July 1, 2021

Whenever I need pain relief products for post-workouts or therapy I know I can count on Ithaca Sports to have an excellent variety of selections, and they ship them promptly.

Date of experience: July 1, 2021
Texas
2 reviews
0 helpful votes
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Same as above. Great product with quick mail time! Not much else to say. The biggest problem I have with this is the review narrative requires too many characters.

Date of experience: October 19, 2018

Overview

IthacaSports has a rating of 3.9 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IthacaSports most frequently mention china gel, great product and customer service. IthacaSports ranks 5th among Medical Supply Store sites.

service
2
value
2
shipping
2
quality
2