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Irvine-equestrian.co.uk Reviews Summary
The company's reputation is significantly tarnished by a consistent pattern of customer complaints regarding non-delivery of products and a lack of communication. Customers report ordering and paying for items without ever receiving them, and attempts to contact the company via email or phone have been met with silence or unresponsive behavior. This has led many to pursue refunds through disputes, primarily with PayPal, indicating a severe deficiency in customer service and reliability. Overall, the feedback reflects a strong sentiment of frustration and distrust, suggesting that potential customers should exercise caution before engaging with this company.
This summary is generated by AI, based on text from customer reviews
DO NOT BUY FROM THIS WEBSITE! SCAMMERS ordered a rug from them in January not received. Does not answer emails and phone not working, opened a dispute with paypal and they can do nothing (so much for secure payments) will be contacting trading standards or going to the so called shop myself.
Do not buy from this site! Ordered and paid for a bridle, never received goods, tried emailing but all emails returned saying their mailbox is full, tried phoning and texting but no answer. Finally put in a dispute with paypal and got my money back!
I ordered and payed for goods which i have never received. I have put in a dispute with paypal and hopefully will get my money back. Tried phoning and e-mailing but never get an answer, disgusted, would never recommend this site.do not use.
Do Not Use! Ordered and paid for a bridle which never arrived. Unable to email as getting bouncebacks saying their mailbox full (full of complaints no doubt!)
Got through on the mobile number saying she would find out and ring me back - which never happened. When i next rang she said goods had been dispatched and she would chase it up and get back to me - which didnt happen. Now just getting voicemail going to take this up with paypal as they seem a bunch of rip off merchants! Do not use!
I am absolutly disgusted with this website, how are they being allowed to get away with this. They have taken my money and as far as I am aware there is nothing I can do about it.If anyone has any Ideas I would be very grateful to hear them.
DO NOT USE THIS WEBSITE! Ordered and payed for goods but still have not received them. They reject your calls and never respond to messages left. I have now raised a dispute with paypal who will hopefully get me my money back from this so called company.
DO NOT USE THEIR WEBSITE. Never received my goods after paying for them. They won't answer the phone to you or reply to any emails. THEY ARE A SCAM! If anyone has an address from them, please send it to me. Would love to punch them in the face for the money they've ripped me off for.
Im in the process of reporting them to trading standards to see if they can track them down.
Ordered and payed for items. Not recieved. No response to emails, phone number doesnt exist. Have reported them to comsumer affairs. If any one has any info on how to actually get in contact wit then contact me please.
Otherwise steer well clear of this sight.
Ordered and paid for my goods and a month later later still haven't received them and seller won't answer the phone or reply to emails! Don't use this site!
Never received my goods - Im so angry with this website, after ordering two items, I never received my goods, and now in dispute regarding a refund! I sent numerous emails regarding this and yet had no response and she would not take any of my calls im so disgusted!
Tracy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members