iPower

I wanted to downgrade my plan and they treated me horribly in online chat. Long wait time. Absolutely the worst.

I spent $1111. 00 on solar panels and batteries still waiting 3 months later. I checked out the reviews on the page and everything looked in order but when I checked for reviews online outside of their web page the stories are all similar they do not post out major purchases then you spend the next 6 months chasing down your products it seems to be multiple sites offering same items and giving out the same excuses please do not buy from them

I brought new batteries on the 21/3/2022 and it is now 25/5/2022 still no batteries as I only have solar power. The company does not answer your emails all ways we will get back to you what I load off $#*! don't get ripped. Not worth the hassle. All I can say cancel my fuc.ing order and I'll go some were else more reliable.

I bought a massage chair for $1399.00, February 1st 2022, and am still waiting on delivery. Not much hope.

Bought a chair September 2021. They keep sending me same email saying it's on its way and will be 65 days. No response They are a scam company. Do not use them.

Well done and a big thank you to the team from iPower Ideas for the very smooth installation of my Solar system.
The whole process went well and was always there to answer any queries or concerns. This was a big PLUS.
The installer was professional and the premises was left tidy after work completion.
I will certainly recommend iPower Ideas to my family, Friends and neighbours who have already expressed an interest to go Solar.
Keep Up the great work, good to know a reputable company like yourselves is still out there!

They stole over $1,000 from me. Don't ever trust them you will not receive what you paid for. The worst scammers ever.

Compared prices with other stores wholesaler the best by far.
We are buying and reselling there products for a profit great to work with.

So we ordered 3 batteries over 12 months ago on express delivery they still have not turned up but after 2 months they refunded the express component. Still no communication as to when batteries will arrive. No communication at all

Incredibly impressed with the professional efficiency and customer service provided by this company.
Navigating through the endless options for solar power installation can be incredibly daunting. After having read other positive reviews I decided to go ahead with this company. From the very first phone call, right through to installation, my experience with them was of utmost satisfaction. The whole process was quick, efficient and hassle free with a very short waiting time ( around 2 weeks). The team that installed the system were also very respectful, professional and efficient in their work.

This company is a big scam- they are not answering your questions - I purchased a blue ebike for $1100 and they sent the wrong colour when I emailed them they said the blue one is much cheaper! I don't care if it is much cheaper, I wanted a blue one! There is no red version of that bike on their website! They are a big scam- it has been more than a month I am talking with them and still no solid answer for sending the proper item.

Ordered electric massage chair from these bloody scammer. Paid $300 but never hear from them. It's been 2 month never receive delivery. This is greatest fraud ever.

May 2022: I was with iPower for MANY years. I saw that my credit card was charged $17.99 and called asap to to see that is was for one of the url's that I no longer use so I cancelled. Months later I call them and ask why can't I get into my account? They said because I stopped payment to cancel the url. I asked customer service to let me see my account to understand what is going on. These $#*!s wanted $17.99 + $10 or $15 for me to access and account I had with them for many years. What a POS company. GO ELSEWHERE

This business is a pain in the arse to deal with. They Sent the wrong led lamp and they are impossible to get in contact with. They drop ship so be prepared to wait for your item to come from China. And that's if they send you the correct stuff in the first place! Stay well away from ipower because you'll most likely lose your money!

I have been trying to return a bike that was unsuitable to this company for more than 2 weeks. They refuse to give me an address to return it to (though they have an Australian address on their website) and are charging about $200 to return it plus freight. I have been emailing with them to try and get a resolution but they are vague and refuse to help. Don't purchase from this company, there are much more reputable businesses out there that aren't a scam.

We purchased 2 x ebikes totalling $2000 on 30 July. Received the wrong bikes (both), not even the same design as what we ordered, were told the bikes we got are more expensive that the ones we ordered. DON'T CARE - just want what we ordered, they wont refund our money or send us the bikes we ordered and collect the ones we definitely don't want. They don't respond to our emails now - Definitely reporting them to higher authorities.

No phone number, no tracking, no address one sentence emails, if they responded. I spent $8000. 00 of products and nothing has arrived after four months

Payed for e bike about 12/02/22, so far no sign of e bike, has e bike been sent yet? Would u ph me at *******310@ let me know whats going on, my bank statement shows money has been with drawn to your account cheers roger w

No phone number, no tracking, no address one sentence emails, if they responded.

3 months to get a battery after hassling them no stop and it turned up broken so didn't accept delivery.

DO NOT USE!

Reported to my bank.

Don't buy anything from these people, the whole business is a scam which sends rubbish, no tracking details, no money back. 135 A/H battery was 1/3 weight of similar battery. 1/2 the order never arrived.
SCAM SCAM SCAM

I bought some of their '200ah' batteries which are not spec described on their website. That is because they are not selling what they are advertising. The batteries are less than half the size that they should be, weigh about a third of what they should, and when I tested them, rated just under a third of the amp hours advertised. Absolute scam and I should've known with that price. Don't be fooled or greedy, this will burn you. Have reported them to ACCC and NSW Fair Trading but seems they are still operating. They trade as a few different names, Maverick butteries, GS, overstocked.

Absolutely disgusting company that scams their customers.
Got a lifetime to wait for your purchase? Then waste your money with this company you have come to the right place.
Want to write to the company to find out where your order is and get a 3 word response that doesn't answer your question? This is definitely the company for you!
Want to pay over $1000 to receive what you DIDN'T order and wonder where your real order is? Ipower is the place to buy!
Want to receive emails from their staff member James who is a complete IDIOT and by just reading his email responses you will lose IQ points? Then purchase from these scammers, because I can guarantee with 100% certainty you'll need to contact these idiots BUT you also won't get a straight answer from them!
Want to ask for a refund for a product and delivery that you have paid for? Of course ipower is the place to go... but you won't get your money back!

I highly recommend avoiding this company like the plague!

Sealed battery arrived leaking acid. No reply from website or phone. Do not recommend dealing with them