iPostal1 has a rating of 4.61 stars from 2,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, small business, and friendly staff. iPostal1 ranks 3rd among Software Other sites.
I have now used iPostal1 for 3 locations for my business. I had previously used them when we were travelling full-time. The service is always spectacular at each location and the forwarding shipping is fast. It is also very easy to instantly shred or discard junk mail. When I call a location and talk to an agent there, they are always polite, responsive, flexible and know the details of how the virtual mailbox works. I highly recommend for travelers, businesses and personal use.
I'm getting the services I signed up for and expected, so I'm pretty happy. Packages are being handled and scanned promptly and legibly, I get good feedback on my Inbox page (and maybe more emails than I need, considering), and forwarded mail and packages all arrive in great condition. Trying my first consolidation mailing today - I expect I will see something well-packed. I haven't gone there yet with bundles or with any kind of shredding services but I confidently expect to do so and to do well with them.
Probably has a lot to do with the customer care at the location I am in (Staples near Government Center), and the site rep Patrick is fantastic who sometimes gives courtesy calls to confirm a large order. Scans are done timely. The online system works just fine. Wish there was a bit more clarity on costs of each specific order, and also larger discounts on even larger batch orders but I understand there are limitations due to labor costs. I highly recommend.
I'm getting the services I signed up for and expected, so I'm pretty happy. Packages are being handled and scanned promptly and legibly, I get good feedback on my Inbox page (and maybe more emails than I need, considering), and forwarded mail and packages all arrive in great condition. Trying my first consolidation mailing today - I expect I will see something well-packed.
I haven't gone there yet with bundles or with any kind of shredding services but I confidently expect to do so and to do well with them.
Good location (I needed your zip code...:-@), also good for visiting physically if ever I need to do so, and the services are just right. Plenty of flexibility built-in to do what I want with my mail, and so far pricing has been quite reasonable.
Draconian terms and conditions. But otherwise appears to have the services I was looking for.
Sufficient for my needs.
Overall iPostal1 is fantastic! I'm a long haul truck driver, and this has been a godsend for me. I have one address in a small town, Prescott, AZ. Works absolutely perfect! I did have another for my business down in Scottsdale, AZ. Between the post office returning most of my mail and the attitude of the Staples employees, it was bad. I closed that one and reopened at a different Scottsdale location… back to flawless and happy! Highly recommend.
Hi Scott,
Thanks for your review. We are so glad to hear you're enjoying the service!
We appreciate your feedback on the mail center locations. We strive for high service levels at all of our mail center locations. We will work with the locations you mentioned to ensure that our standards of service and quality are maintained.
Thank you for being our valued customer.
Sincerely,
IPostal1
Portal is easy to use. IPostal1 experience has been meeting my expectations and I'd recommend it. I wish the pick-up of physical mail process was easier, like expanded hours or a 24/7 self-service option after you make a pick-up appointment ahead of time. It's been difficult to get to the mail office during work hours (M - F 9 am - 5 pm).
I knew I'd be moving/travel a few times over the next year and I wanted to have as much of my mail streamlined to one address so that I didn't have to keep changing my address or risk loosing mail.
Hi Alex,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
Hours of operation do vary by location. If you are interested in switching to a location that better suits your needs, our Customer Service team would be happy to assist you. That being said, we appreciate your valuable feedback, as we are always looking for ways to improve.
Sincerely,
IPostal1
It's a bit hard to navigate! But once you figure it out, its pretty good. Have finally learned how to 'throw things away' without paying to have them sent. And still haven't sent a package of my mail to me at my location. But the support is great and if I appreciated they extended my 30 day pickup time a few days until i got back into town. Have already recommended this to others!
Ipostal1 is working great for me. I love this service - the staff at my local Staples are super nice and very helpful. Perfect - thank you!
I needed a place to receive my mail during a recent relocation.
Just getting started, but very nice so far - easy to use
Moving and need mail forwarded to a new address
So far I am very satisfied with the customer service and getting what I need forwarded to me. Highly recommended
I need it for my travel business
Ive used this service for several years and within the past year moved my box to this location. I dont get much mail to my box and when I do I have always picked it up. As it would happen, I received a very important package and was out of town. Nicole was right on it for me! Within a week I received my package (delay was the postal service because she shipped it same day we spoke). Great Customer Service!
It was easy and cool. Just went into staples and got the letter than purchased something from the store as well for fun. A nice little journal.
I am with IPOSTAL1 from OCT2020, I am attended by Evelina, she has been kind and diligent in everything. All the details presented help me to solve them.
Detail, I am a non-resident alien and since that date I have not been able to notarize form 1583 to use the service 100%. The company they recommend using never have a Spanish-speaking notary.
Thanks for the support
I haven't got any issues so far. I'm using it for my LLC and it's working fine for me
Highly recommend this company to anyone seeking out a virtual mailbox service provider! Their website and mobile app has an extremely straight forward and easy to use user interface. Plus every single mail request submitted is handled promptly. Extremely happy with my choice in choosing iPostal1! FIVE STARS FOR YOU GUYS!
I was a bit nervous and skeptical at first mostly because I know how unreliable USPS can be at times, and figured that could possibly translate over to iPostal1. I'm glad to say I was wrong. My virtual mailbox worked as it should, and the service was outstanding and accurate! Now I know I can depend on iPostal1 and will use this service again in the future if needed. Job well done everyone and thanks for the great service!
The service is working as I need it to. I don't have any issues at this time. Thank you.
Convenience.
Easy to understand / clear pricing
I'm delighted to have discovered iPostal1's virtual mailbox service. It's been a game-changer to find such a service at an affordable cost, offering a real address. The convenience of managing everything through their online app is a significant plus. Highly recommend for anyone in need of a reliable virtual mailbox solution.
I recently needed to update my address ID with iPostal1, but the process wasn’t very intuitive. When I called for assistance, it took some effort to connect with the right location. However, once in touch, the representatives were responsive and helpful. They managed to resolve my issue within an hour, offering immediate solutions.
Price, good accessability via Staple store
Hi SH,
Thanks for your review.
We appreciate the time you took to share your experience regarding our digital mailbox service and our Customer Service team. Your feedback is extremely valuable to us, as we are always looking for ways to improve.
Sincerely,
IPostal1
IPostal1 is actually a very good service, and I'm glad I signed up. I just wished I had found out about it much earlier. They are very professional and courteous in dealing with customers. More importantly, the staff at the location are efficient in managing everything that comes their way. The only problem that I have with it stems from the difficulty with getting a customer service representative to answer some questions prior to signing up. It is almost impossible to reach them by phone during the application stage.
It still amazes me when I pay the minimal price asked by iPostal1. They have provided me with quality service from day 1. When I have a question it gets answered within 1 business day. On one occasion they called me to clarify and make sure they understood my request. Fantastic! You should give them a shot. Your budget will appreciate you for it.
Outstanding service. Works like magic, transporting your mail delivery to any location. Wonderful personal support as needed at your remote postal location. Amazing service and staff!
AAAAAAAAAAAAAAAAAAAA+++++++++++++++++
iPostal1 has truly redefined the concept of mail management with its seamless and almost magical ability to transport your mail to any location worldwide. From the moment you sign up, you're greeted with a user-friendly interface and a variety of options that cater to every possible need, whether you're a globe-trotter, a business owner, or someone enjoying an extended stay away from home.
What sets iPostal1 apart is not just its technological prowess but the wonderful personal support that feels tailor-made for your unique postal needs. No matter where you are, the sense of having a reliable, remote postal location is comforting and incredibly convenient. Their staff are genuinely amazing—professional, friendly, and always ready to go the extra mile to ensure your mail is handled with care and precision.
The efficiency of iPostal1's service is unmatched. They offer real-time updates, ensuring you're always in the loop about the whereabouts of your mail or packages. The forwarding process is a breeze, with clear instructions and prompt service, making it feel as though you have your personal post office at your fingertips.
In an age where digital communication dominates, iPostal1 brings a touch of personalization and convenience to managing physical mail, blending the best of both worlds. Whether it's important documents, parcels, or just the regular mail, knowing that everything will reach you in a timely and secure manner, regardless of your global location, is incredibly reassuring.
Amazing service, outstanding staff, and an invaluable offering for anyone needing a reliable mail forwarding solution—iPostal1 truly stands out as a leader in its field. Highly recommended for anyone looking for peace of mind with their mail and packages.
outstanding personalized service. Outstanding personnel and experience.
Reputation for reliable service and commitment to customer service.
My overall experience with iPostal1 has been OUTSTANDING! It has helped me save time and keep organized. It is also a GREAT way to protect your deliveries from "Porch Pirates".
As itinerant workers, my spouse and I travel all over the US. But even though the majority of our bills and correspondence comes digitally, we still get stuff in the mail. Using their tools, we know what each piece of mail is, when it was delivered and whether or not we need a hard copy. If we don't they'll shred it for us, and if we do, they will send forward it promptly to wherever we are at that moment. I could not live this aming traveling lifestyle without iPostal.
Sherry was very helpful she walked me through the whole process and my experience with her was a great first impression for the company! Thank You Sherry!
Sherry's great customer service!
So far, overall great experience. Ease of registering for an account. Great response to customer service issues.
Convenience for business purposes
I really like the virtual mailbox your company has provided for people. Its a great service. Only one thing I wish you offered. A more transferable address. Because when i got the services I lived closer to the pack and ship store its at. Now I live on the opposite side of the city and it takes me at least 45 minutes to hour to get to it. And there is a store with the service closer to me now. But I still love the service you offer.
Very simple and fast service. Just the way I like it. I recommend iPostal1 for anyone looking to use a digital mailbox service.
Vary & easy. I would recommend to all of my family and friends; to strangers also. Everybody
Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1’s developmental roots go back over 20 years to when software engineer and CEO Jeff Milgram's first business, an educational software company, took off and became the largest shipper in the region.
Next, Jeff opened a shipping store and was able to take advantage of shipping discounts obtained from all the major carriers. He came to better understand the shipping industry, and in 2007, he revised his business approach to focus on renting Digital Mailboxes and forwarding packages to remote international clients. In 2013, with that space attracting the attention of new and much larger players, the company pivoted and repurposed its Digital Mailbox platform.
Jeff launched iPostal1 in 2015 and built the company on what has been an extraordinarily successful business model.
Hi Farhan,
Thanks for your comments.
Our mail centers work hard to provide great customer service, so we appreciate your feedback very much.
Sincerely,
IPostal1