On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Extraordinary product and service.
Very satisfied. Thank you!
Invicta Sea Hunter Mens Quartz 54mm - Model *******. The gold tone finish is not the same as online picture. I've sent a return request inquiry 8/5/2020 at 8:00 pm PST.
I was happy with the purchase
Delivery time is slow and tracking want easy to follow
Not bad. Great products, but slow delivery.
I have owned a similar watch and it quit working and I wanted to replace and the price was right
I didn't get any heads up that the order was on it's way, but it did arrive within a couple days so I was very pleased with that.
I will not order directly from this company ever agin
Bad customer service and delivery
Quick payment, reliable site, good prices.
Very satisfied with my buy
I love love the watches, it wasn't for the delay in delivery it would be just perfect. But I do understand due to the virus going on every thing is slow
Quick and easy
This site has great pictures and is very easy to use. I do wish the images were not renders and that there was a wish list.
Rgstfaegsgera
The 8 slot watch case had a hole in the bottom. I sent invicta a photograph of the issue as they had requested but until today had very little response from them.
Online ordering is very easy. I'm really hoping they reopen all the stores
Great store and awesome customer service. I will order again.
Great and easy
Held my breath But understand Covid hold up but when I saw my box come in it was Xmas! Thanks guys
Delivery aweful
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.