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Inverter Supply Reviews Summary
Inverter Supply has a rating of 3.6 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Inverter Supply ranks 8th among RV sites.
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Purchased a new 10kva inverter from Inverter Supply for an off grid system at the farm. Surprised it shipped in only in a cardboard box. We have purchased inverters from them before and always shipped in crates. When opened, the ears were damaged. This is 108 lbs. There is no way a cardboard box will protect it. To top it off, it was missing the mounting brackets. Calling customer service gave me excuses. First, she said it was shipped directly from Victron and was not their responsibility. Then, she finally admitted that the shipment originated from their warehouse since I had the shipper and tracking #. Inverter Supply's technical support is great, but the shipping department is poor. It looks like they took a returned unit and reshipped it without packaging. The root cause is that the product was not shipped in its original packaging and looks like a return.
The order went through quick, the delivery on schedule and the parcel arrived in good order. I haven't had time to install the inverter and check it out at this point.
Interacted with rep, superb customer service. Just waiting for electrician.
Got what I had ordered, great job. If I need more i can expect these guys to have.
Everything arrived on time and as expected.I will order from this vendor again.
Easy to install lightweight the connection is there a little bit hard to deal with they should not be horizontal. They should be vertical from underneath there should be a bit more options for three-quarter inch or 1 inch conduit
Fast and easy to order, looking forward to keep ordering from Inverter Supply.
It was quick and easy to do the whole process, thus being a late night order to receive in a day.
Easy to order, received it within a week, they even unloaded the pallet for me. Will defiantly use them again.
Scott was very helpful and called to let me know that the parts ordered were not correct. Inverter Supply spoke to the Company doing the work on my RV and made sure they sent the right parts. Thank you for going the extra mile.
My order arrives quickly, as described, and in great condition.
Needed a remote display/control panel for a new customer, existing sailboat inverted had been installed without one and it was confusing for the elderly owner. I made an appointment to install one for him and found my regular suppliers out of stock. Inverter Supply came through, getting one out on two-day air for me and my customer is thrilled.
The free delivery for over $250 was great. I received my order in just a couple of days. Inverter supply had the mounts and flashing that I wanted that no one else had in stock
Shocked at the poor service and dishonesty. Pallet of solar panels shipped by ABF turns up shattered and the return process has been bordering on impossible. Customer service is rude and dishonest. This company appears to just be a reseller with no real knowledge of the products or where they are coming from, so everything is someone else's fault.
I cannot image the incompetence of shipping a pallet of panels stacked flat with no protective packaging between panels. Nearly all 20 panels were damaged, and 4 months later this pallet of broken panels is still awaiting pickup by the shipper.
Great company. Customer service was exceptional. Will definitely order again because my package arrived in a timely manner.
The experience was just what I would expect from a professional company. The website was great, and the customer experience was top-notch.
I love buying from Invertersupply. They make everything easy.
I found what I wanted easy enough and checkout was easy.
Wonderful and knowledgeable customer service! Inverter supply has been great. We will be returning customers.
They called to hook me up with an inverter they had in stock. Great service and fast delivery. I highly recommend them.
From the business
Inverter Supply is a single source supplier of Renewable Energy, Lighting, Marine, RV, Powersports, Hardware & Tools. Our extensive line of products are backed by the best manufacturers in the industry.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members