• Interjet Airlines

Overview

Interjet Airlines has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Interjet Airlines ranks 195th among Plane Tickets sites.

How would you rate Interjet Airlines?

Reviews (3)

Rating

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Thumbnail of user samanthag230
2 reviews
2 helpful votes
January 24th, 2020

On 12/30/2019 I was on Interjet flight 2051. I arrived at the airport at 4:30am as my flight was to leave at 6:05am. However, as I have come accustom to with Interjet, the flight was delayed. The flight did not leave until 8:40am. This had me arriving in Mexico City at 10:54am which made me miss my connecting flight to Dallas that left at 10:55am. Miraculously that flight was on time. So I had to go to ticketing to get a new flight. I was not too happy to find out they could not fly me out until 6:35pm that night on flight 3972. I had to sit at the airport while I saw American had multiple flights to DFW. Anyhow, I finally boarded the plane that evening. We sat on the tarmac for approximately an hour before the pilot announced that the flight had been cancelled. We then spent another two hours on the plane with no air. People where fanning their children and babies who were hot and sweaty. After 3 hours trapped on the plane we were then loaded onto a bus where we spent another hour. We were then brought back through immigration and then sent to wait in the ticketing line. It is now midnight and I get to the counter where I get my new ticket for a flight at 6am. And I also receive a food voucher only good at 3 places valued at 145 pesos?!?! This is the compensation? I paid twice as much for these tickets then I usually would because of the holidays. Then the 6am flight was also delayed an hour. We did not arrive at DFW until 9:30am. That's 29 hours total to get from Mexico to Texas. I had to miss a day of work and lost pay. I reached out to the company and they told me that because I accepted the change in itinerary that they would not be compensating me. Please do your research on Interjet. There is a let of stories similar to mine. They need to be put out of business or start taking care of their customers.

Thumbnail of user nicolem144
2 reviews
5 helpful votes
May 22nd, 2019

Like others have posted, they cancelled
My non-stop flight and rebooked me on a 10hour 1-stop flight. I chose
Nonstop for a reason. I've been trying to cancel and get a refund for 3
Days. Orbitz has been trying as well but they just keep transferring us
To another agent and another agent. Not one person has been able to help
And I've spoken to at least 15 people at Interjet. I believe this airline is
A scam. This is their schtick, lure you in with a great priced flight
And then change it later and give you the run around when you try to
Change it or get a refund. DO NOT FLY THIS AIRLINE!

Thumbnail of user howmads
2 reviews
5 helpful votes
September 13th, 2017

I booked flight through JustFly - I needed to adjust the dates or destination due to current weather and recent 8.5 earthquake in Mexico. I called Interjet after being advised by JUSTFLY $173.00 penalty per person to change date-destination is not an option. When I called Interjet they said that they did not believe that was correct -did not have access to same site as affiliate transferred me and I was on hold 30 minutes -called back 2x same result. #RIPOFF

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