• Inspire Uplift

Inspire Uplift

Overview

Inspire Uplift has a rating of 3.2 stars from 2,013 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Inspire Uplift most frequently mention free shipping, easy shopping, and great products. Inspire Uplift ranks 460th among Home Decor sites.

  • Service
    230
  • Value
    637
  • Shipping
    695
  • Returns
    63
  • Quality
    692

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 15%
Positive
3
Neutral
0
Negative
17

Instant Feedback

75,523 reviews

81
See all photos

What reviewers want you to know

Positive highlights

  • The shopping is very simple and great customer service.
  • Was easy to sign up and fast and first class delivery.

Critical highlights

  • Was forced to dispute through credit card AND will pursue through Better Business Bureau.
  • Terrible, cheap products, a horrible return policy and even worse customer service.
How would you rate Inspire Uplift?
Top Positive Review

“A very convenient way”

Dexter S.
3/9/24

A real market of tons of goodies. I mean, you can shop here anything you need from something that will help to take care of your appearance, to oil paintings, watercolors and different arts. It's amazing having such an online shop under the belt, because you know, it saves a lot of time, you don't need to wander around the mall shopping something. Just a few clicks, it's in the bag, and then it's right in your hands. Just a convenient way to get different things.

Top Critical Review

“BUYER BEWARE”

Gloria P.
2/11/24

Products are very overpriced for their cheap quality. Customer service is awful to non-existent. They look for every way to get out of accommodating the customer for any issues with their products. In my case, the product arrived unsealed, and now they refuse to have it returned due to it being unsealed. So they trap you and take your money. Quite a scam they have going. Have contacted customer service at least 10 times and getting nowhere in returning a product just as they sent it to me, for a refund. In their view, the customer is wrong no matter what the issue.

Reviews (2,013)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (381) credit card (240) class delivery (1) return policy (31)
Thumbnail of user ebayer1886
1 review
0 helpful votes
February 11th, 2024

Products are very overpriced for their cheap quality. Customer service is awful to non-existent. They look for every way to get out of accommodating the customer for any issues with their products. In my case, the product arrived unsealed, and now they refuse to have it returned due to it being unsealed. So they trap you and take your money. Quite a scam they have going. Have contacted customer service at least 10 times and getting nowhere in returning a product just as they sent it to me, for a refund. In their view, the customer is wrong no matter what the issue.

Tip for consumers:
no customer service whatsoever. They offer NO assistance. Great way to lose customers.

Products used:
have used none of their products

Thumbnail of user acosgrovee
1 review
0 helpful votes
February 9th, 2024

This website is a scam. I ordered something right before Xmas (a downloadable pdf) and the link to the pdf never worked. I wrote multiple emails and no one solved the problem. I never ended up getting the item I paid for or a refund. And had to buy somewhere else because it was a Xmas present.

Products used:
PDF

Service
Value
Shipping
Returns
Quality
Thumbnail of user nunezalfred49
1 review
0 helpful votes
December 3rd, 2023

Don't ever buy from this company. They never return your emails Bad customer service. I think it's a scam a rip off

Thumbnail of user dryan7905
1 review
0 helpful votes
December 15th, 2023

I purchased boots which were my correct size, but were cheaply made and did not fit correctly. After waiting 5 weeks for the boots, after receiving them I immediately initiated a return. The seller return policy has a 14 day return window. But Inspire customer support deceptively claimed the seller did not do returns. They have given me this runaround for 3 weeks now with no customer satisfaction.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronaldgrahamg
1 review
1 helpful vote
October 6th, 2023

I would warn all people never to use this company!
But she's from my 15 year old daughter from SELLER DOPE RUNNER!
Never use this company having trouble getting my money back company went out of business because of too many orders give me a break just a scam scam

Tip for consumers:
This whole platform is a set up to get screwed. I have not received my money back north I’ve been told I’m gonna get a refund 200 bucks.

Products used:
Don’t use this company they suck

Service
Value
Shipping
Returns
Quality
Thumbnail of user dexters57
15 reviews
20 helpful votes
March 9th, 2024

A real market of tons of goodies.
I mean, you can shop here anything you need from something that will help to take care of your appearance, to oil paintings, watercolors and different arts. It's amazing having such an online shop under the belt, because you know, it saves a lot of time, you don't need to wander around the mall shopping something. Just a few clicks, it's in the bag, and then it's right in your hands. Just a convenient way to get different things.

Thumbnail of user liani.foster
1 review
0 helpful votes
April 29th, 2023

Received ball grinder, next purchased a grinder attached the ball and turned it on.To my surprise the ball vibrated out of control. I compare the vibration to a drill bit when tighten out of sync. Next took it to a welder whom attached it to his new grinder which he experienced the same result. He felt the ball was poorly made thus out of balance. To say the least I will not order anything else from this company.
Disappointed New Customer

Tip for consumers:
Received ball grinder, next purchased a grinder attached the ball and turned it on.To my surprise the ball vibrated out of control. I compare the vibration to a drill bit when tighten out of sync. Next took it to a welder whom attached it to his new grinder which he experienced the same result. He felt the ball was poorly made thus out of balance. To say the least I will not order anything else from this company.
Disappointed New Customer

Service
Value
Shipping
Quality
Thumbnail of user angelam3222
1 review
0 helpful votes
December 17th, 2023

I was skeptical about ordering from this website as I have never tried them before. I made an order for a Christmas present for my 7 yr old almost a month before the holiday. I received a refund notice I'm assuming because it could not actually be filled for whatever reason only a few days before Christmas...really! At this point I can't get it anywhere else on time. It was a "Santa" gift...so disappointing all around. Not the end of the world, my kids realize they will not get everything they want but it just made me mad because I could have worked around it if I had enough of a heads up.

Service
Shipping
Thumbnail of user brendad910
2 reviews
0 helpful votes
December 13th, 2021
Verified purchase
• Updated review

I thought I would be getting 80% off the price but did not. Coupon codes are not clear. The instructions are very poor. Need better pictures and much better text description on how to put item together.

Quick to respond.

Reason I chose this business:

Saw and ad on TV for the saw I purchased.

Reason I chose this product:

Saw and ad for the mini saw and wanted it.

Service
Quality
I thought I would be getting 80% off the price but...
November 29th, 2021
Verified site experience
• Previous review

I thought I would be getting 80% off the price but did not. Coupon codes are not clear.

Reason I chose this business:

Saw and ad on TV for the saw I purchased.

Reason I chose this product:

Saw and ad for the mini saw and wanted it.

Thumbnail of user tk281
1 review
0 helpful votes
July 17th, 2020

Three weeks after ordering and paying for my item it has yet to ship. Contacted the company three times and they will not reship or refund my account. I consider them stealing from consumers. I will contact BBB next.

Thumbnail of user stephniem1
3 reviews
0 helpful votes
January 29th, 2021
Verified purchase
• Updated review

Smooth process & very informative. So easy & AD free.

Reason I chose this product:

Love butterflies they remind of my deceased Mom.

Value
Shipping
Quality
So easy & AD free
January 14th, 2021
Verified site experience
• Previous review
Reason I chose this product:

Love butterflies they remind of my deceased Mom.

Thumbnail of user gregd760
1 review
3 helpful votes
January 26th, 2023
Verified purchase

Purchase and delivery went fine. However, they do not tell you the seller's location and make it appear as if the seller is in your home country. Only after the item tracking came up did I find out I was buying from someone in Russia. Unless you've been living under a very large rock, for obvious reasons, Russia is not somewhere I would like to do business with. Contacting customer support, they just kind of shrug their shoulders and say "oh well, your item is on the way", try contacting the seller. Will not use the site again.

Tip for consumers:
Only use the site if you don't care where the item comes from.

Products used:
Miniatures

Thumbnail of user sarahl1830
2 reviews
2 helpful votes
November 30th, 2023

Purchase from 'Breck Store' on Inspire Uplift. Spent over $50USD on digital files. Was sent empty files initially and then sent files so BADLY copied they were unusable. Took a month to get a refund back from opening a Paypal case because both the seller and Inspire Uplift failed to fulfil their policies. "Breck Store' also used listing images stolen from stores on Etsy. Very poor form.

Thumbnail of user lassem7
1 review
0 helpful votes
February 17th, 2020

I paid for some lamps in November. They money was taken from my account and I thought, now the package is arriving. I wrote too complain in January, they told me sorry and they would send a new package.
Still haven't gotten my things, even though I paid

Thumbnail of user phillipc213
1 review
0 helpful votes
December 23rd, 2020
Verified purchase
• Updated review

It was easy. It took longer than I was told to arrive. The remote control car is super small. I was surprised at how small it is.

Reason I chose this business:

They came up during a search for the product.

Reason I chose this product:

Price was good!

Service
Value
Shipping
Quality
Thumbnail of user inspireu1
Inspire U. – Inspire Uplift Rep

Hey Phillip,

Thank you for the feedback. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift.

It was easy
December 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Only store with product i was looking for

Reason I chose this product:

Price and discount

Thumbnail of user jeremys1237
1 review
1 helpful vote
June 21st, 2023

I ordered a facial mask and they sent me something cheap and totally different. They keep giving me the run around and show no interest in helping me get my money back. Total scam. Best to avoid.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancyr731
1 review
0 helpful votes
September 30th, 2020
Verified purchase
• Updated review

It looks dirty. It doesn't look as full as your add.

Reason I chose this business:

I wanted to try it

Reason I chose this product:

I liked the price, and it looked pretty full

Value
Shipping
Quality
Not bad
July 23rd, 2020
Verified site experience
• Previous review
Reason I chose this business:

I wanted to try it

Reason I chose this product:

I liked the price, and it looked pretty full

Thumbnail of user danielb1428
1 review
0 helpful votes
February 4th, 2021
Verified purchase
• Updated review

BAD

Reason I chose this business:

Thought they had good price and products. L was wrong

Reason I chose this product:

Been looking for these items for a while

Service
Value
Shipping
Quality
So fast and easy
December 1st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Had what I was looking for

Reason I chose this product:

Been looking for these items for a while

Thumbnail of user alanm614
1 review
0 helpful votes
January 20th, 2021
Verified purchase
• Updated review

I was surprised how small the lighted butterflies and solar pineapple were. Just expected them to be larger. If the dimensions were listed in the "ad", then I missed them and it's my fault. But for the price, thought they would be larger.

Reason I chose this business:

Sold items I think my wife would enjoy, not your usual stuff

Reason I chose this product:

Same as previous

Service
Value
Shipping
Quality
Very quick and easy
December 7th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Sold items I think my wife would enjoy, not your usual stuff

Reason I chose this product:

Same as previous

Thumbnail of user learnef
1 review
0 helpful votes
June 13th, 2020

I have sent 5 emails to cancel order, as it still has not been packed or shipped.
No response... BE VERY CAREFUL BUYING FROM INSPIRE UPLIFT

Thumbnail of user amif8
1 review
1 helpful vote
March 23rd, 2023
Verified purchase

By mistake, I ordered 2 mugs. I asked to cancel to cancel the second and they cancelled the first which was the wrong mug. $25 mug. Customer service would not exchange it or allow a return. They were rude, argumentative and unhelpful.

Tip for consumers:
DO NOT use this site

Products used:
None.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianar360
1 review
0 helpful votes
June 22nd, 2020

I ordered 1 hair accessory on May3,2020
On May 4th through email I was told " I was going to love it"
May 9th it was reday to ship
May 13 th I sent them an email asking when I was going to receive it
May 14th was told it was in transit
Today, May 23rd still waiting!
My next step... Credit Card Company and BBB.
Seriously, 1 hair accessory?
Would not recommend this company!

Thumbnail of user dw455
1 review
0 helpful votes
August 5th, 2020

This is the biggest scam I've seen. They have no problem taking your money but you never receive your order. They have alot of excuses and send tracking that doesn't mean anything. They do not indicate on their website that the items come directly from china and you will NEVER receive it. They indicate that you will receive your order 7-10 days after a 3 day dispatch. HA HA HA They will not give a refund either. STAY AWAY!

Thumbnail of user michaelc5985
1 review
0 helpful votes
November 17th, 2022
• Updated review

Christmas is coming. This company will jerk you around. I ordered a medium. They sent a medium. It didn't fit. I wanted to exchange the item…the company wouldn't allow return because they say the sent the correct size. It still doesn't fit…but they feel they've done their part. Horrible service. Purchase from another company

Products used:
Leggings

Service
Value
Shipping
Returns
Quality
I'D THINK TWICE BEFORE PURCHASING ANYTHING FROM THIS COMPANY!
January 30th, 2022
Verified purchase
• Previous review

A few things to know. There is no working 800#. Their live chat is only geared toward new purchases. I had a return. Returns are handled by sending an email. The response of both emails occurred at 11:32pm and 12:28 am. The rep from the company (Carly) was argumentative and seemed to be more concerned about being right than taking care of my issue. I ordered a pair medium women leggings. I wear a medium. They sent a medium, but it fits much more like a small. It does not fit me. I asked if I would get a refund upon returning item. A yes or no question. Carly, in what seemed to be a snarky tone, told me via email to review their return policy. I'm to be more vigilant about making sure I choose the right size. So, I guess Its my fault this doesn't fit me. This ordeal has fully turned me off from wanting to conduct further business with them I have retured item to mailing address in FL. I will update post after I receive word about whether they simply return my money like I've requested, or if they continue to offer horrible customer service.

Tip for consumers:
Their customer service level is less than zero...if that is even possible

Products used:
Womens fleece lined leggings

Service
Returns
Thumbnail of user joannak58
1 review
0 helpful votes
January 13th, 2020

Horrible company. Orders take several weeks to arrive because THEY SHIP FROM FREAKIN CHINA though they won't tell you that. Then the sizing is WAY OFF so you have to return for a refund. Well they try to talk you out of a refund, and when you inisist THEY REFUSE TO REFUND. Nearly a month since I returned item, have contacted them and STILL WAITING FOR REFUND. I won't hesitate to take them to court.

Thumbnail of user inspireu1
Inspire U. – Inspire Uplift Rep

Hey Joanna,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

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Company Representative

Thumbnail of user aaronw234
Aaron W.
Customer Support Representative
Typically does not respond to reviews

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