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InfotracerReviews 29,113

3.1

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
669
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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After payment, ask me to re-enter the search info instead of getting the searching result

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
California
1 review
0 helpful votes
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Ok
August 7, 2020

Ok

Date of experience: July 8, 2020
Missouri
2 reviews
0 helpful votes
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Like the info
August 7, 2020

Like the info

Date of experience: July 8, 2020
Arizona
2 reviews
4 helpful votes
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I'm impressed with the amount of information and for such a reasonable price.

Date of experience: July 8, 2020
Thailand
1 review
0 helpful votes
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Good to have a look at myself according to the states records...:-)

Date of experience: July 7, 2020
California
1 review
0 helpful votes
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It cool
August 6, 2020

It cool

Date of experience: July 7, 2020
Georgia
1 review
0 helpful votes
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So far so good
August 6, 2020

So far so good. Just trying to get info to employee this kid

Date of experience: July 7, 2020
Georgia
1 review
0 helpful votes
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Fine as long as something is found ill be happy every other sight say they find something and get your money and then tell you they aint got nothing so im waiting to see some resalts

Date of experience: July 7, 2020
California
1 review
0 helpful votes
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I just paid for a report and it doesn't show me one.

Date of experience: July 7, 2020
Texas
1 review
0 helpful votes
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Cool
August 6, 2020

Cool

Date of experience: July 7, 2020
Florida
1 review
0 helpful votes
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Yes
August 6, 2020

Yes

Date of experience: July 7, 2020
Kentucky
1 review
0 helpful votes
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Ok
August 6, 2020

Ok

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2020
Idaho
1 review
0 helpful votes
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Awesome
August 6, 2020

Awesome

Date of experience: July 7, 2020
Ohio
1 review
0 helpful votes
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So far so good
August 6, 2020

So far so good

Date of experience: July 7, 2020
New York
1 review
0 helpful votes
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Good
August 6, 2020

Good

Date of experience: July 7, 2020
California
1 review
0 helpful votes
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Awesome
August 6, 2020

Awesome

Date of experience: July 7, 2020
GB
1 review
0 helpful votes
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A dishonest rip-off
August 6, 2020

They fool you. They pretend to have all the information you are looking for... and offer a low price for a 7-day membership. After you pay, they then show only trivial details, but tell you that if you want to pay more money, they will show the real information. What a bunch of liars!

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2020
California
1 review
0 helpful votes
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Good
August 6, 2020

Good

Date of experience: July 7, 2020
Arizona
2 reviews
0 helpful votes
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I am unhappy that I see I will be charged an additional fee in another week. Had this been disclosed before the initial payment was made, I'd have made other choices.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2020
Texas
1 review
0 helpful votes
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So far so good
August 6, 2020

So far so good

Date of experience: July 7, 2020