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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was very happy with the help that I received about my account. She was very helpful and very knowledgeable. She answered all my concerns intelligently and politely. I wish all customer support will be like her. Thank you bery much again.
I like so far I wish it had more detailed in the basic reports
Hi Thomas,
We're happy you like the service so far. We understand that some information might not be available in the report. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I called to cancel my subscription as I didn't need it any longer... the person who took my call was friendly and professional. She was quick in bringing up my subscription information and in cancelling the subscription. She let me know I still had days available to me if I needed to check anything else.
Hi Karen,
Thank you for your kind words! We're happy you're satisfied with customer service. We'll ensure she reads your review; this will surely make her day. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Needs full names. The First initial Last name helps but we need more with police reports
Hi Clayton,
Thank you for your feedback. Rest assured, we will do our best to improve our services in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Excellent service at reasonable prices. Found what I was looking for. Great service!
Hi Tina,
Thank you for this awesome review. We're happy you found the information you were looking for. This is an experience we always want our customers to have, and we're pleased we hit the mark for you. If you need anything further, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
They didn't have any information on what I was looking for the people probably took it down already I got scanned out several hundred dollars and they couldn't find any email or anything but that's okay the cool side anyway don't let that deter you
Hi Mark,
We sincerely apologize, but we could not find any additional information on the email address you were searching for. This may happen if the email address is under any of the following conditions:
(1) is a dummy/system generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.
Please let us know if there's anything else we can help you with. Have a great day ahead, and stays afe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Inaccurate information. It shows you that there is a result for your search then when you pay to get results you get no name found.
Hi Douglas,
Please know that all customers are welcome to run a preliminary search. The preliminary search accesses people's databases simply to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match the search results obtained in the member’s area based on the same search parameters.
To learn more about our service, you may visit this link: https://infotracer.com/faq/
We also want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Ok and good to answer and help us nothing more, merci
Hi Luc,
We're happy you're satisfied with the service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Ok needed info for research I could have used more info in all states
Hi Carolyn,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I'm very happy with the lookup services provided. I usually have a difficult time looking people up using other services.
Hi Alexander,
Thank you for this excellent review! We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Easy to use and very informative. User interface is easily navigated. Would recommend use to all my friends.
Hi Aaron,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The person was very helpful and patient with my issues. Also she was able to get me refunds for the service I had not used
Hi Sami,
We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Please let us know if there's anything we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Really fast results. Some information was incorrect but mostly rest okay
Hi Anthony,
Thank you for taking the time to share your experience. We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I used infotracer for the first time and found what I needed quickly and efficiently.
Hi Ashli,
Thank you for this awesome review! We're happy you found the information you needed on our site. We work hard to meet expectations like yours, and we're delighted to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It did not reveal who the current owner is. So, needless to say, this was of no help.
Hi Ray,
We sincerely apologize if the current owner of the license plate you were searching for is not available. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very sufficient, fast and everything I was wanting great service even went premium I would advise everyone to use this app.
Hi Juanita,
Wow! Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. If you need further assistance, please do not hesitate to contact us at your most convenient time.
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Paying initial fee should include criminal record info since this info is a matter of public record anyway.
Hello Ronda,
Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I am trying to buy a house and the mortgage company says I have outstanding judgments against me. I'm paying on a couple now and know about a car that I owe for, but none of that has shown up… So my information is wrong
Hi Amanda,
We're sorry to hear that there was missing information on the report. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good good good good good good good good good good good good good good
Hi Jacob,
We are so grateful for your review. Thanks for sharing your rating with the community and us. Please let us know if there's anything we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It's ok for simple stuff and my information was very helpful to me Plus
Hi Christopher,
We're happy you found the information you needed. This is an experience we always want our customers to have. Please let us know if there's anything we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Arnold,
Thank you for your kind words. We're happy to hear that you were satisfied with customer service. We'll ensure she reads your review; this will surely make her day. Please let us know if there's anything else we can help you with. Have a lovely day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315