The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
I found my dress on the Internet. It was a stunning one. Customer service was impeccable. They answered all the questions related to the order which arrived in timely manner so I didn't have to worry. They WhatsApped me the receipt, tracking numbers and any other questions I had. The dress is also stunning and exactly as I imagined it. Thank you!
I needed a white outfit for my father's funeral. This set came very quickly and is very nice in terms of quality. Great for the price.
Hello Manju K.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Quality of products are excellent and great service, always keep you updated.
Hello Bushra K
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I purchased 3 outfits, 2 were to arrive earlier. They decided to ship all 3 at the same time, at the later delivery date which was an inconvenience to me because I needed that outfit for an event. Why have an estimated delivery date if the company decides when to ship the items.
Hello Rimeeta D.
We are sorry to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers in a timely manner, and we apologize for any inconvenience that you may have experienced.
If there is anything that we can do to improve your experience, please do not hesitate to let us know. We hope that you will give us another chance in the future.
Thank you for your time
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very disappointing with the service. Twice they let me down with the product quality. I didn't receive my order on time as promised.
Hello Angeleen W.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Reply was very fast and they did take care of my concern
Hello Mehmuna A.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Yes like it what I was looking for and yes the suit looks exactly what I ordered for
Hello Anamika D.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The dress arrived on time, and it looked exactly as it did in the picture. I received so many compliments.
Hello Enie Z,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Sorry it took me longer to respond. I didn't receive the necklace set that originally was ordered (item# *******). Someone could simply say that it is out of stock or any other reason instead of sending me wrong item which I didn't like. You can see the attached item picture which I received.
Hello Kinnari B,
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.
We also checked the records if any complain was made at your end regarding this,but we dint find any as such.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
No package delivered
No refund:(
I'm supposed to add fifty characters but I don't know what else to say but it's been about a month and I don't have anything here I didn't even get an email about it
Quite unhappy
Hello Alexis M.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
We would be happy to assist you. We have re-arranged the delivery schedule & now the order is delivered to you.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I love to buy on this site because very nice all items and most importantly they doing perfect size. Thank you.
Hello Sweta B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very pleased with material and stitching.
I like the fact that what's app responses were prompt.
I also liked you confirming measurements and letting us know delivery date
Hello Seema R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Your service and communication is excellent. I expected the saree border with zari but it's actually with metal.
Hello Supriya B
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
If there is anything that we can do to improve your experience, please do not hesitate to let us know. We hope that you will give us another chance in the future.
Thank you for your time
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
This site provided timely delivery. Also customer service rep was helpful with resolving issues
Hello Anitha K.
We are sorry to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced.
We would be happy to assist you. As you dint like the product we have shared you prepaid shipping label to return the product, & we will proceed for refund once we receive it at our end.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
You get what you pay for. If you are looking for affordable clothing, then this is the right place for you.
Hello Sania S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
It was an great experience to order on line and I'm very grateful for the service that you provide. I hope I continue to do business with you in future.
Thank you.
Hello Ramilaben M,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered two piece of Size 44. One piece received was XXL - just fit well however i piece i received was XL only - this was a bit tight on the sides
Hello Shakuntla S,
Thank you for contacting us regarding the wrong size product you have received. We are deeply sorry that it did not work as intended and apologize for any inconvenience it might have caused.
Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.
We also checked the records if any complain was made at your end regarding this,but we dint find any as such.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Thank you. I am happy with my order and
I will share this experience with my friends
Hello Lasmine R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I've been buying from this company since 2008-09 and the price and quality of the items were very good. However not satisfied with our recent big order for a family wedding. Customer service is getting poor, buying time and very persistent. Some item's didn't get delivered on time and refund was refused even after informing that we'll be away and no one will be here to receive the package. Pls order at least 3-4 months before the delivery dates given on site. Vast difference in colour on some of the lahengas. Prices going up but quality of clothes esp lahengas are going down. However stitching is very good. Jewellery's were of very poor quality (esp beads/pearls) compared to price paid. Looked so different from the photos on site. Had to buy from elsewhere again. Lastly, despite making 5 different orders for this wedding clothes to avoid duty, order items were mixed and sent for which I had to pay a large amount of duty. However about 1/4 amount was refunded by IWS which was very much appreciated.
Product was as expected, very much satisfied. The material was good as well and the saree was ready to wear which surprised me and was very happy.
Hello Saadhana R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product
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Hello Vesna S,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com