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Indian Wedding Saree Reviews Summary
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
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I have purchased 4 sarees worth 200$ and after I received them I got so disappointed seeing the quality.OH my god I just wasted my 200$ in something I will never wear!
Please try to give people original products rather then bad quality products and loosing customers that will never return!
Delivered on time but duppatta quality was cheap and it was very short seem like a baby dupatta
Hello Nilufar S.
I'm sorry to hear that did not meet your expectations. We strive to ensure every customer is happy with their purchase, and it's clear we have not lived up to this promise in your case.
Our company values customer satisfaction and we would like to work with you to find a solution. We will take immediate action to address the issue and prevent it from happening again.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Arrived in good time, well made and true to size. They keep you updated on the progress of your order through WhatsApp too so you know when to expect your items. Would definitely recommend
Hello Anchal S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The company was very responsive to messages and kept me updated about the status of my order. When there was an issue with obtaining one of the products, another garment was substituted without any additional charges. The clothing is exceptional quality and I can't wait to wear my outfits to my attendance at my first Indian wedding.
Hello Roxanne R.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I was very happy with my clothes they fit perfect and the size I order it was excellent
Hello Ranjan P.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Ordered a lehenga and saree for a friend's wedding. I've never ordered Indian clothes before but had a great experience (enough so that I'm motivated to write a review, which I rarely do). Both outfits were beautiful and incredibly well-made. I also asked for an inconvenient adjustment to be made to one of them, and they did it perfectly. Both outfits fit well. The ordering process involved a lot of measuring, and the website provided clear walk-throughs of each measurement, which was super nice as someone who's not used to sending measurements for clothes. I'm very happy with my experience, and would definitely recommend ordering from them.
Hello Isabel F.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have purchase many sarees. The custmer service so great they keep you inform about the progess of your items if it is delay for some reason they let you know. And they let you know when you receive your package
Hello Parveen S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very helpful the blouses were made two different sizes one fits ok other one is very loose seems like 2 inches more than i ask for
I was very pleased with the prompt service l received.
The fitting and sizing of the garments was perfect.
Hello, Moksha B
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The quality of the material was very cheap and the quality of the overall suit is cheaply done
Hello Sonia M.
I’m sorry to hear that you’re not satisfied with the quality of. We aim for nothing less than top-notch quality, and it seems we’ve missed the mark in your case.
Thanks for bringing this to our attention! To help resolve this, could you please provide more details or photos of the issue? This will enable us to investigate further and ensure improvements are made.
In the meantime, I’d like to offer a replacement or a refund, whichever you prefer. Please let me know your choice, and we’ll proceed accordingly.
Your satisfaction is important to us, and we’re committed to making this right for you.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I am very pleased with all my orders. Every item was as described and tailored to fit. Items arrived in great condition. Shipping is reasonable and fast.
Hello Aurfat P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very good but sometimes they require extra days for overseas. Reasonable price
Hello Roshni L
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very bad, my garments were so late for my sons wedding. I had to buy locally within 2 days. They just don't care. I have unsubscribed from their site and never go back again
Good products and good service. Lie that you are notified of the status of the order.
Hello Nila D.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
You have to improve your quality, the online picture is much different from the real thing Nushrat From Sweden
Hello Nushrat J M.
Thanks for bringing this to our attention! To help resolve this, could you please provide more details or photos of the issue? This will enable us to investigate further and ensure improvements are made.
In the meantime, I’d like to offer a replacement or a refund, whichever you prefer. Please let me know your choice, and we’ll proceed accordingly.
Your satisfaction is important to us, and we’re committed to making this right for you.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered 2 items March 29. One of the two items arrived six weeks later with writing in permanent marker. It was unusable. The other item never arrived.
I've been trying to get a refund for 3 weeks now with no luck.
I don't recommend this store.
Edit: The "token amount as compensation based on our mutual conversation" as noted in the company response was a small fraction of what I paid for the damaged item to be mailed to me, not to mention the duties I had to pay. In order to receive the refund, I had to delete my review which I highlighted is illegal. Shady company, horrible quality, don't waste your money...
Hello Ashley H.
Please accept our heartfelt apologies for any inconvenience or disappointment this delay may have caused. We understand the impact of this delay on your plans and assure you that we are taking immediate steps to expedite the delivery process and prevent similar occurrences in the future.
Also we have issued you a token amount as compensation based on our mutual conversation.
If you have any other queries, feel free to let me know. I'm just an email away!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Always get a good complement from my friends as where I get my dresses as my daughters always stand out every time they go to a party. So I am happy that everyone likes the dresses and always says my daughters are beautiful. As always I told them your website. 🤩😍😁👋👍
Hello Mechurita Q.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Everything about my order was difficult. Getting the size correct, communicating with someone who is in a time zone so far away they don't answer emails for at least 24 hours. When you want to return a size that doesn't fit you have to pay the shipping and it cost more than the item did. So I just kept the item even though I cannot wear it. And the items don't actually look like they appear on the website. I will not order from them again!
Hello Amber Y.
Kindly accept our sincere apologies for the inconvenience caused to you due to quality issue & delay in order delivery.
Although our service team strives for 100% customer satisfaction, it’s evident we’ve fallen short in this instance. We do understand the frustration and stress you might be going through.
I would like to inform you that I have kept your complaint on top priority, and our team is working on it.
To compensate for this experience, we would like to offer a discount coupon that you can redeem in your next order.
Thanks for sharing your valuable feedback. We appreciate your patience!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The last lot of sarees I got were so crushed that they don't look like new sarees. I have bought lots of sarees from you and have been happy so far but was disappointed to have this last lot of sarees looking crushed. I am having to iron them before I can gift them.
Hello Debjani M.
Thanks for bringing this to our attention. Please accept our sincerest apologies for this situation.
Our quality team ensures every product meets our extensive set of quality standards before any product is shipped. I have asked both the logistics and quality team to look into this and avoid such situations in the future.
If you have any other questions, feel free to get in touch. We look forward to continuing this beautiful relationship we have built over the years. Thanks for your patience!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Not up to the mark with he services or the material or the site description. I feel it is a scam website with some fake employees. This lady called herself a designer and never gave me options nor was ready to take my ideas. It is just a scam website. Wasted all my money on this website.
When you ask for a refund on these hundred a of dollars they will give you store credit mema's you are totally stuck with them even if you do not like any of their other products.
Hello Lavy V.
Thanks for sharing your feedback with us. We are extremely sorry to know that you are unhappy with your recent purchase of order id 9885595.
It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. We would like you to know that our customer service team undergoes consistent training programs to assist customers with empathy and offer the right information. However, such instances are rare, and we hope to avoid similar incidents in the future.
To make it up to you, we would like to offer a discount coupon that you can use during your next order.
If there’s anything you wish to know or share, please get in touch on below mentioned email id.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Received my saree which did not look like what I ordered.
Apart from the colour, the saree has just gold work while I expected Silver/Gold Sequence and Moti work as shown in the attached 2nd photo.
Furthermore, the material described as Banarasi Silk doesn't seem like what I received.
The print on the saree is also different from what is shown.
The order had an estimated shipping date was April 9,2024, but after a couple of inquiries, it was shipped on April 21,2024.
I feel disappointed because if I knew that the saree would be changed, I would have ordered something else.
Now I am contemplating if I should order anything else, or even recommend IWS to anyone.
Hello Jasmine K
Thanks for sharing your feedback with us. We are extremely sorry to know that you are unhappy with your recent purchase of order id 9889184.
It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. We would like you to know that our customer service team undergoes consistent training programs to assist customers with empathy and offer the right information. However, such instances are rare, and we hope to avoid similar incidents in the future.
To make it up to you, we would like to offer a discount coupon that you can use during your next order.
If there’s anything you wish to know or share, please get in touch on below mentioned email id.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Satisfied with the product and the the fitting of the blouse
The bloke fit was OK. In the UK we are more bigger breasted and the fit that came back was good. They still have some learning to do on the fits but I was impressed with the service. I got better updates than I would have done in person.
Hello Ri R.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
From the business
Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Farhana R.
I am writing to extend my apologies for the inconvenience caused by the defective product you received. We take pride in delivering high-quality products, and it is disheartening to learn that the product you received did not meet our gold standard of excellence.
While all our products go through several quality checks before they are delivered to customers, this particular product must have slipped past our scrutinizing eyes.
We promise to provide you with a better experience going forward and ensure that the same mistake will not be repeated.
Thanks again for bringing this issue to our attention, and please don’t hesitate to contact our support team again with any other concerns you may have.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com