On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Indian Wedding Saree Reviews Summary
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very disappointed. Cheap quality and way overpriced.
I purchased 4 items back in May and keep getting update about production delay. Upon further inquiry they then relay that one of the garment is discontinued. Then continues to send delay notifications. Again, upon inquiring they say we have 3 items ready, about to ship. I tell them I ordered 4 items- no answer. Fast forward one week later they tell me that 4 th one is also discontinued. Finally I threatened to refund my money and they sent it in mid June. Compared to that I ordered from mirraw same day and received item by mid May with no issues. I will never order from this site again
Hello Tania H.
We're sorry to hear that you've had inconsistent experiences with our product & service delay.
We apologize too as your experience with our service didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out at below email id with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very bad experience with the quality of product. Not satisfied
Hello Kaajal H.
We Thank you for the honest feedback. Allow me to apologize on behalf of the team here at indianweddingsaree.
We would like to get in touch with you about how we can improve your experience next time.
Please get in touch with us at the below email id to resolve the issue at your convenience.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered 3 items and all were made well. I am very happy with the overall made of the garments. I was also kept up to date of the progress of the order.
Thank you
Hello Dev K.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Absolutely stunning dress! Wonderful color and material!
Hello Magda M.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Arrived exactly as I ordered which is great. The inky downside is that delivery took slightly longer than expected, but thankfully arrived 1 day before the event I was due to wear it for. Overall happy and would order again.
Hello Bhav S.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have been very impressed with Amit Kumawat from the measurement team. He went over and beyond to ensure the blouse was fixed and promptly sent a prepaid label, have the blouse fixed and returned to ensure it arrived on our end before the wedding function. I have yet to see the fixed blouse but trust the measurement team must have done a thorough review as they stand by their product.
Hello Damyanti N.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Thanks, fast shipping good product
I am fully satisfied
Hello Sadiqur S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
My dress was late and was still under stitching when it was supposed to arrive. When the dress came, the fit was awful and wasn't properly correct. I bought dresses from this site before and had no issues with the fit, but this time it was horrible.
Hello Maisha S.
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business.
You may reach us anytime at below Email Address. Again, thank you for your feedback!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Their customer service and return policy sucks.
I called with some clarification questions and every single time the person answering the call knows nothing about service so will take message for someone else to call back who never calls back.
The return policy says free returns but it's absolutely not free. You have to pay to return and it's very costly from the United States. They apologize for their mistakes and gives 5%discount on the next purchase which never happens
Hello Uma P.
I’m sorry to hear about your disappointment with us. Thank you for bringing this to our attention and I would like to personally assist you with making things right. We’re sorry you had a bad experience.
We take your feedback very seriously, If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Our representative tried to communicate you here but unfortunately received no response.
Please feel free to reach to below email at your convenience so we can resolve the issue.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Every time I order the clothes. I got the right stuff and they are communicating until I got my stuff. I am very happy with a shop. Great place to do the shopping. đź‘Ť
Hello Suman L
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have used Indian Wedding Saree in the past and had a great experience with them. However, this time around, I placed an order for 2 girl outfits and there was a delay in one outfit, which delayed the shipment on both outfits. Then, I ordered 2 adult female outfits and there were 2 delays in one outfit, which necessitated my request to have the outfits shipped separately. It was a lot of follow-up and back and forth.
Hello Devani S.
Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this.
Details like these are vitally important to us so we know what we can do to make it better next time. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach out to us at below mentioned email id.
We appreciate your understanding, and we hope to serve you again.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Stitching was sloppy. Bunched up the material on the sides and it looked bulky. I was not very happy with the finishing of the product.
Hello Meris A.
We appreciate your honest feedback about issue, and we apologize for the way things went.
If you’re willing to give us another shot, we’d appreciate the opportunity to give you the experience/product you deserve.
Being known for our great customer service/product/service, we would like to make things right.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
They are helpful and curious. Product quality is very good
Hello Jignesh S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I missed my package delivery date. I had to pay duties in my country, and the Indian Wedding Saree company contacted me by email right away to follow up on my delivery and made sure I got it on time. They were very responsive. I ordered my outfit on May 7 and it was delivered by May 16. Outfit was just as pictured.
Hello Athena N.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The outfit was just 50% to 60% like the picture shown. The outfit is a recreation of the original lehenga. I didn't know that at the time I was buying it. The outfit was ok. I was gonna wear it for an engagement but it is too simple.
Hello Ravina R.
Thank you for taking the time to share your experience. This is not how we aim to run our business.
We’re currently making adjustments to make sure this doesn’t happen again.
We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Good quality good stitching. Exactly as shown on the website.
Hello sb B.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The fabric and designs are beautiful. The measurements and stitching are perfectly aligned.
Hello Jas S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Customer service was amazing but the saree was nothing like the picture
Hello Noor M.
We're sorry to hear that you had a negative experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. We will investigate this further and take steps to improve our quality control processes.
If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Alternatively you can also reach to me at below mentioned email id.
Being known for our great customer service/product/service, we would like to make things right.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Dress came in earlier than expected. Looks exactly as pictured.
Hello Rose B.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
From the business
Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Vidya R.
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.”
Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com