• IndiaMART

IndiaMART

Overview

IndiaMART has a rating of 1.4 stars from 380 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IndiaMART most frequently mention customer service, fraud company, and western union problems. IndiaMART ranks 687th among Marketplace sites.

  • Service
    116
  • Value
    111
  • Shipping
    104
  • Returns
    92
  • Quality
    102

This company does not typically respond to reviews

Positive reviews (last 12 months): 5.7%
Positive
3
Neutral
1
Negative
49
203
See all photos

What reviewers want you to know

Positive highlights

  • I gave it a try with GLOBAL FOREIGN EXCHANGE Ltd., service and product quality are excellent.

Critical highlights

  • Irresponsible customer care, Fake, fraud Just disconnect the call if you get any call from India Mart
  • This company are letting a fraud company advertise on there site.
How would you rate IndiaMART?
Top Positive Review

“Indiamart Devine Impex”

Kathleen C.
6/19/23

Indiamart, Divine Impex My initial enquiry led to ease of ordering and a choice of payment options. Standard delivery takes a couple, or so, days with next day delivery offered. To 'say' that I'm absolutely delighted with this Company and the service it provides would not do it justice. Just Amazing …!

Top Critical Review

“Fake seller, scammers registered”

PK Creations g.
2/9/24

Indiamart us helping scammers to do scams with their customers and users. These scammers are getting our personal details and contacting us on whatsapp. We lost our Rs.4000 and after that as well they were trying to get more money. Now, they are sending us vulgar texts and threatening our lives and our family's lives. Indiamart hasn't deleted their profiles yet and everyone is getting scammed. Do not trust any dealer of Indiamart at all. Please help each other and don't trust them at all.

Reviews (380)

Rating

Timeframe

Other

Reviews that mention popular keywords

india mart (59) exchange ltd (10) fraud company (11)
Thumbnail of user frankc1947
3 reviews
19 helpful votes
September 1st, 2023

It is a gamble. They will not refund if you don't receive your order. Saying that, I've received 3 out of 4 orders. Actually I don't buy from them anymore, because I have found a great alternative, and I've never had any probs. So happy I googled 'TOPA2GET' and got meds a waaay cheaper.

Products used:
medicines

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerl346
1 review
1 helpful vote
October 22nd, 2022

The is only one legit supplier who have delivered to my address with ease and make it quite lovely for me and my poor children for am a single mother and got scammed here on Indiamart and later was refereed to one supplier who delivery my packages and i am ordering for the 5th time without any problem or worries as packages all arrived on time too digits for contacts on whatsapp is available at +1 and two and five and six and four and seven and four and three and eight and one and lastly 2 just reach out and enjoy the fast and urgent delivery and keep on recommending to others

Thumbnail of user joem2046
1 review
3 helpful votes
July 15th, 2021

I earlier reviewed IndiaMart and was quite critical of the customer service. Subsequently the order was delivered and I am pleased with the product. My impatience was in part because the parcel was delivered much later than I was led to anticipate. Though I am very sorry for my impatience I am still unhappy with the response to my inquiries and failure of the vendor to take responsibility. I advise caution when ordering through IndiaMart.com but also advise patience for extremely long delivery times and encourage clear communication of policies in case parcels are lost in transit.

Tip for consumers:
Don't trust orders from this source, or at least be very cautious.

Products used:
None. They never arrived!

Service
Value
Shipping
Thumbnail of user ritikap
Team I. – IndiaMART Rep

Dear Joe,
Thank you for sharing the feedback with us. We are glad that you have received your parcel. However, we would like to know more about the seller so that we can share this feedback with him. It will help us to improve our services. Please feel free to reach us in case of any issues.
Regards!

Thumbnail of user karinl48
1 review
0 helpful votes
March 24th, 2020

Try to buy something there from overseas but not successful due to COVID19 issues. However the seller try to refund me the money but takes time.
A useful site for looking many products and sellers information, however a personal opinion is payments need to keep simple and safer for overseas buyers likes the eBay if possible.

Thumbnail of user ritikap
Team I. – IndiaMART Rep

Dear Sir,
We apologize for the unpleasant experience. Kindly share your contact details with us along with the previous complaint ID so that we would be able to assist you further.
Thank you!

Thumbnail of user noumansaifi100
1 review
2 helpful votes
April 5th, 2023

India Mart fraud company my money loss and ear money
India Mart very much bad I'm sad I'm not connected again

Thumbnail of user helenm123
95 reviews
168 helpful votes
January 10th, 2018

I would be very careful of doing international trade with anybody over the Internet, and it goes without saying that extreme caution and sound judgment should be exercised. Between INDIAmart and Alibaba, INDIAmart seems to have more verification processes and programs to make sure scammers are not posting false information on their website than Alibaba. I have been misled on Alibaba before, and INDIAmart helped me get in touch with a international exporter who so far has seemed trustworthy and dependable. I recommend this website especially for products exclusively or almost completely manufactured only in India. But, as always, remember to protect yourself and sensitive information from being stolen and use prudence.

Tip for consumers:
Use Trustseal verified manufacturers.

Service
Quality
Thumbnail of user ritikap
Team I. – IndiaMART Rep

Hi, thanks for your wonderful feedback :)

Thumbnail of user dipakt2
2 reviews
0 helpful votes
February 4th, 2020

All types issue solve that contact us this and solve your problems only for few seconds solustion ok thanks for again call us

Thumbnail of user aidenj11
1 review
0 helpful votes
December 27th, 2018

Ive not but once had a good encounter on india mart words are for $#*!e by now lol so if u order track their adress and 1 plus 1 dont add dont do $#*!

Thumbnail of user ramzl
1 review
8 helpful votes
February 21st, 2018

This website is a MAJOR SCAM - everyone that will get in contact with u are nothing but scammers and hustlers. I originally wanted to purchase an item from a pharmaceutical company and so ive negotiated a price with them via watts app. I asked to pay via paypal or website credit cards and they said that their website is currently not working (one other seller even had a legitimate website setup) so i asked if i could purchase via credit card and they said that only through western union or BIT coin transfer.
ANd so i paid via western union and even ensured that the indiamart website matches the name of the western union person to pay and even (their own website) and it seemed that it checked out. After payment they said that ur order is gonna be delivered. AFter one day i got a separate email from the shipping company (they have provided me with a tracking no of the shippers site and the site indicated that my package is in paris france) and they informed me that custom detained my package and wont release it until i give them a REFUNDABLE $400USD - i questioned them this time and said that i import all the time and never had this probloem.
It is when i checked their shipping company that it indicated that this site was a setup importing scam website. When i questioned that shipping company and seller they immediately dissapearred on whats app.
On the 2 other occasion i tried other sellers and made a small deposit via western union and then again the second person claimed that money never went through even though western union indicated so.

SO please take my word for it - INDIAMART IS A $#*!IN SCAM OF A WEBSITE - DO not trust anyone that u buy from that site. THey are all fradaulant.

Hope this serves as guidance for anyone even thinking of buying something from that site. I have lost $2000AUD in total from 3 separate transaction - these guys are pro so dont fall for it.

Good luck guyz and please be careful

Thumbnail of user ritikap
Team I. – IndiaMART Rep

Hi, we regret the inconvenience caused. We request you to kindly write to us buyershelp@indiamart.com so that our team could look into this.

Thumbnail of user savjid
1 review
0 helpful votes
August 23rd, 2015

Online bissnes is verygood bissnes i liket this bissnes

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From the business

IndiaMART.com is India's largest online marketplace that assists manufacturers, suppliers & exporters to trade with each other at a common, reliable & transparent platform. Largest free online business directory & yellow page with listing of 1,945,00...

Company Representative

Thumbnail of user ritikap
Team I.
Typically does not respond to reviews

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