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iMyFone has a rating of 2.6 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iMyFone most frequently mention day money, factory reset and credit card. iMyFone ranks 2nd among Data Backup sites.
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After experiencing an issue with the app, I reached out to the customer service and they were quite helpful in resolving the issue quickly and communicating along the way.
Imyfone has a lot of good functions, and the one I use the most is imyfone anyto, it helps me a lot to change the gps location of my ios phone, which is something very difficult in ios because of security systems but incredibly imyfone anyto manages to change it in a way very easy for anyone to understand, it has a simple and very intuitive interface to make it easy to use.
Dear Alan,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Excellent customer service! Thank you for all your help
Hi Lindsay,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team
My experience was very nice. The software is excellent, fast, and easy to understand. Thanks!
Dear Michael,
Thank you for your comment.
We are glad that you like the program and your experience with us.
IMyFone Support Team
Fixed my update on iPhone after months of getting error device cannot be found. Very easy step-by-step process.
Thank you
Hi Sonia,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team
The team are quite friendly and the software is user friendly as well. Their customer service is excellent. I highly recommend the software to everyone.
Dear Antonin,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Il miglior tool per iphone, finalmente un servizio veloce e con un assistenza clienti ottima, sono davvero felice di averlo usato
Hi Manuel,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team
I purchased a thirty-day subscription to iMyFone Wipelocker on 10/19 through PayPal. The software did not fix my phone but I guess I'm out $30. I immediately canceled future automatic payments in PayPal that day.
The subscription email said it would renew on 11/19/2020. However, on 11/9/2020 I received an email stating my subscription had been renewed for another month. Less than thirty days from the purchase. The email contains a link to cancel your subscription. But of course that link does not work. I takes you to a page showing your subscription and when you click cancel it just says "error." Total scam.
I've placed a customer service request to cancel this subscription. I won't hold my breath for a response.
30 Day Money Back Guarantee is NOT a money back guarantee. Small print means they get to decide and the software needs to be faulty. I bought and requested 100% refund within 24 hours, 50% is all they would give. Sneaky small print in TOC's.
Hi Bev,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team
Best experience for me Brazilian, ask my questions quickly and the product is good
Hi Pedro,
Thank you very much for your comment.
We are glad that our program helped you and you love your experience with us.
If you need any other help, please let us know.
IMyFone Support Team
I had trouble with 2 ipads. At first, it seemed quite a hussle, but they helped me everystep of the way.
Both iPads are working just fine!
I used several products including anyto
Very simple user interface
And no bugs
I mean products worth every penny
Dear Sina,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Hi Mark,
Thank you for the feedback. I'm delighted to hear that you had such a great experience in interacting with our product.
IMyFone Support Team
Helpful program to recover iPhone lost files including images, photos, documents and many another files.
Hi Alexandros,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team
I'm amazed at how great the customer service is!
You got a new loyal customer and will definitely recommend you to anyone!
Dear David,
Thank your for your feedback.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
The app, unfortunately didn't sold my problem, must be hardware issue, but giving 5 stars as customer service good and they gives me refund as promised.
Hi Slavomir,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Good customer service. It wasn't able to fix my Apple device but I got a refund back immediately upon request.
Hi Vish,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
The software didn't work for my intended use as my iPhone was dead and even the Apple store couldn't do anything about it so iMyFone refunded me the entire amount even though they didn't have to!
Amazing customer service! Very responsive and straight to the point when replying. Would highly recommend them to everyone! I will definitely use them in the future as they are better than the stock Apple software.
Hi Mina,
Thank you so much for your feedback!
We are thrilled that you loved your experience with us.
We will keep improving our products and service.
IMyFone Support Team
My iPhone bricked when installing IOS14.
Tried using iTunes but it didn't work.
This app helped my phone from constant restart on Apple logo.
Thanks!
Hi Joey,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team
Answer: Absolute scam! Dishonest company, no money back guarantee and buggy product. I downloaded the demo software, was assured that it would wipe my iphone and was asked for money. I checked that the phone was not registered in icloud and find my phone was off. The purchased version did not work, despite the demo claiming otherwise. Customer support refuses to offer refund. Avoid this company at any cost.
Answer: For your problem, please kindly contact our customer service via the following link: https://www.imyfone.com/support/contact-support/ We will provide you with more professional technical support there. At the same time, please kindly provide a screenshot of your problem so that we can more accurately locate your problem and provide you with a solution. Thanks for your understanding in advance.
Answer: For your problem, please kindly contact our customer service via the following link: https://www.imyfone.com/support/contact-support/ We will provide you with more professional technical support there. At the same time, please kindly provide a screenshot of your problem so that we can more accurately locate your problem and provide you with a solution. Thanks for your understanding in advance.
Answer: Could you please kindly tell us what's wrong with your iPhone? If there is only an iOS issue that is not very serious, the standard mode of iMyFone Fixppo can help you fix your iPhone without data loss.
Answer: Sorry for the late reply. Could you please tell us what we can do for you? We will try our best to reply you as soon as possible.
Answer: Thank you for contacting us. We would like to recommend Fixppo to you. The standard mode can fix various iOS problems like device stuck at Apple logo, black/white screen, recovery mode etc without data lose. The Advanced Mode can help you to solve the problem of screen lock, but one should note that all the data on you device will be erased. However, we can not guarantee that it can be 100% fixed. Our program can fix the iOS issues, but if there is something wrong with the hardware, we afraid we can not help that. Here is our website: https://www.imyfone.com/ios-system-recovery/ Have a nice day! Sincerely,
Answer: Could you please tell us your order ID or send an email to our support(support@imyfone.com)?
Dear Victoria,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team