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iMyFoneReviews 377

2.6

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iMyFone Reviews Summary

iMyFone has a rating of 2.6 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iMyFone most frequently mention day money, factory reset and credit card. iMyFone ranks 2nd among Data Backup sites.

service
96
value
92
shipping
61
returns
84
quality
90
This company responds to reviews on average within 0 days

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New Mexico
1 review
0 helpful votes
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Issue Resolved Quickly
December 3, 2020

After experiencing an issue with the app, I reached out to the customer service and they were quite helpful in resolving the issue quickly and communicating along the way.

Date of experience: December 3, 2020
iMyFone T. — iMyFone Rep
over a year old

Dear Victoria,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Guatemala
1 review
2 helpful votes
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Imyfone has a lot of good functions, and the one I use the most is imyfone anyto, it helps me a lot to change the gps location of my ios phone, which is something very difficult in ios because of security systems but incredibly imyfone anyto manages to change it in a way very easy for anyone to understand, it has a simple and very intuitive interface to make it easy to use.

Date of experience: December 3, 2020
iMyFone T. — iMyFone Rep
over a year old

Dear Alan,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Canada
1 review
0 helpful votes
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Excellent
December 2, 2020

Excellent customer service! Thank you for all your help

Date of experience: December 2, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Lindsay,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

North Carolina
1 review
0 helpful votes
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Great Service
December 2, 2020

My experience was very nice. The software is excellent, fast, and easy to understand. Thanks!

Date of experience: December 2, 2020
iMyFone T. — iMyFone Rep
over a year old

Dear Michael,
Thank you for your comment.
We are glad that you like the program and your experience with us.
IMyFone Support Team

Australia
1 review
0 helpful votes
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Update to 14.2
November 27, 2020

Fixed my update on iPhone after months of getting error device cannot be found. Very easy step-by-step process.
Thank you

Date of experience: November 26, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Sonia,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team

China
1 review
0 helpful votes
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Good customer service
November 18, 2020

The team are quite friendly and the software is user friendly as well. Their customer service is excellent. I highly recommend the software to everyone.

Date of experience: November 17, 2020
iMyFone T. — iMyFone Rep
over a year old

Dear Antonin,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Italy
1 review
0 helpful votes
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La miglior soluzione
November 15, 2020

Il miglior tool per iphone, finalmente un servizio veloce e con un assistenza clienti ottima, sono davvero felice di averlo usato

Date of experience: November 13, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Manuel,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Oklahoma
1 review
0 helpful votes
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I purchased a thirty-day subscription to iMyFone Wipelocker on 10/19 through PayPal. The software did not fix my phone but I guess I'm out $30. I immediately canceled future automatic payments in PayPal that day.

The subscription email said it would renew on 11/19/2020. However, on 11/9/2020 I received an email stating my subscription had been renewed for another month. Less than thirty days from the purchase. The email contains a link to cancel your subscription. But of course that link does not work. I takes you to a page showing your subscription and when you click cancel it just says "error." Total scam.

I've placed a customer service request to cancel this subscription. I won't hold my breath for a response.

Date of experience: November 9, 2020
New Zealand
2 reviews
0 helpful votes
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30 Day Money Back Guarantee is NOT a money back guarantee. Small print means they get to decide and the software needs to be faulty. I bought and requested 100% refund within 24 hours, 50% is all they would give. Sneaky small print in TOC's.

Date of experience: November 6, 2020
Canada
1 review
0 helpful votes
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Excellent
November 5, 2020

Great product and first class customer service. Very satisfied.

Date of experience: November 5, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Bev,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Brazil
1 review
0 helpful votes
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Very Good
November 5, 2020

Best experience for me Brazilian, ask my questions quickly and the product is good

Date of experience: November 5, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Pedro,
Thank you very much for your comment.
We are glad that our program helped you and you love your experience with us.
If you need any other help, please let us know.
IMyFone Support Team

Mexico
1 review
0 helpful votes
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Excelent & effective software!
November 1, 2020

I had trouble with 2 ipads. At first, it seemed quite a hussle, but they helped me everystep of the way.
Both iPads are working just fine!

Date of experience: November 1, 2020
Virginia
1 review
0 helpful votes
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I used several products including anyto
Very simple user interface
And no bugs
I mean products worth every penny

Date of experience: October 16, 2020
iMyFone T. — iMyFone Rep
over a year old

Dear Sina,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Florida
1 review
0 helpful votes
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Great
October 12, 2020

Worked Well very good. Thank you for the product it was great thanks

Date of experience: October 12, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Mark,
Thank you for the feedback. I'm delighted to hear that you had such a great experience in interacting with our product.
IMyFone Support Team

Sweden
1 review
0 helpful votes
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Perfect software!
October 9, 2020

Helpful program to recover iPhone lost files including images, photos, documents and many another files.

Date of experience: October 9, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Alexandros,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Ecuador
1 review
0 helpful votes
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Great customer serive
October 5, 2020

I'm amazed at how great the customer service is!

You got a new loyal customer and will definitely recommend you to anyone!

Date of experience: October 5, 2020
iMyFone T. — iMyFone Rep
over a year old

Dear David,
Thank your for your feedback.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

GB
1 review
1 helpful vote
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Didn't solve my problem
October 4, 2020

The app, unfortunately didn't sold my problem, must be hardware issue, but giving 5 stars as customer service good and they gives me refund as promised.

Date of experience: October 4, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Slavomir,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

New York
1 review
0 helpful votes
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IPad restore issue
October 2, 2020

Good customer service. It wasn't able to fix my Apple device but I got a refund back immediately upon request.

Date of experience: October 2, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Vish,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

GB
1 review
1 helpful vote
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Incredible Customer Service!
October 1, 2020

The software didn't work for my intended use as my iPhone was dead and even the Apple store couldn't do anything about it so iMyFone refunded me the entire amount even though they didn't have to!

Amazing customer service! Very responsive and straight to the point when replying. Would highly recommend them to everyone! I will definitely use them in the future as they are better than the stock Apple software.

Date of experience: October 1, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Mina,
Thank you so much for your feedback!
We are thrilled that you loved your experience with us.
We will keep improving our products and service.
IMyFone Support Team

Singapore
1 review
2 helpful votes
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Works and easy to use
October 1, 2020

My iPhone bricked when installing IOS14.
Tried using iTunes but it didn't work.
This app helped my phone from constant restart on Apple logo.
Thanks!

Date of experience: October 1, 2020
iMyFone T. — iMyFone Rep
over a year old

Hi Joey,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team