The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
"Great stuff. I can't argue with the service you guys give. Top class."
"Best customer service I have had in a while and I will be a regular customer! "
I am delighted with the service I received- efficient and excellent quality!
This is the first time I've used your services & it won't be the last.The whole process was so easy & the value I received was the best offer. I will be telling my friends all about the site.
It was a really nice! Recommend to friends without hesitation!
Easy to navigate, huge selection of services with honest reviews and guidance. Prices good too
This must be my sixth or seventh order, and I've never received less than excellent service.
Highly recommended.
All i can say is thanks for such a super time – even though he was late he still made up for it – but all in all the way the birthday girl had a great laugh!
I would say a big thank you to Dom who got everything sorted for us last minute! We are very grateful that you got this arranged – also the girls were superb.
Thank you
Happy days, thanks again we will be booking you in the future, you paid for more than what we got. Sammi wa great and cooperative with us each step of the way. Even though we was late arriving to the venue that your company booked. Thanks again also for the free venue.
Overall and from the group we would like to say a great thankyou to the fire act who stripped we got much more than we asked for! We were so shocked and what she did! Great Good services – Thanks alot
These reviews are so funny. There all written by the company themselves they're all fake. If you click on the names of the 'reviewers' on here you can see lots of them have done 2 reviews 1 positive for this business and another positive for seductive entertainment (their other business) I used to work for them as promo staff. They don't have dwarfs on their books and they will just send u anyone. If they send anyone at all. See reviews for JR Agency on here its the same company. Most people in our business won't work for them because they rip people and performers off. Run by James (domonic) and Robin (ruby), they have this one and seductive entertainment as well as Jr agency. Avoid, expensive and a let down.
Booked some female strippers for my friends birthday party, the venue was on time and full of fun. Thank you Guys
1st class service and will use again if required. Thank you. Price and services equally satisfactory.
Good service and values as expected. Very pleased.
Excellent company with an outstanding customer service. I highly recommend it to anyone who wants good quality services at a reasonable price.
Have used this company more than ten times now. Each time everything has been perfect.
It was fabulous night on Christmas party, I highly recommend this event to anyone planning a party.
The contact and customer service I had with the IM-Entertained office from the first enquiry was brilliant and I was very happy with the reasonable cost, booking process and organizing of everything! I would definitely recommend to book with this company!
I'm so glad I found this event. It made my best friend's weekend so much fun -it was the most talked about event of the whole weekend. Robyn & team immediately put everyone at ease and got us laughing right away.
Answer: We also have a booking and they are not answering phones or returning the emails!
Answer: Because they are scammers!
Answer: Of course they didn't - it's a scam!