IM-Entertained.co.uk Reviews Summary
The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
"I feel I must congratulate you on your excellent customer and after sales service. My problem was sorted out with no fuss or bother, and I will definitely recommend you to both family and friends. Once again thank you and I hope to do business with you in the future."
We really enjoyed every moment of it, the fabulous and awesome party it was. Everyone agreed that we would definitely recommend this place to anyone. Thank you so much!
I would like to thank you and all of your staff for giving me a fabulous hen. Your staff couldn’t have done more for us. I am still in illusion of the services you provided, I was a magical hen party I can never forget.
What fantastic service and very exciting to have IM-Entertained. Since you were so fab, I have decided that I am going to use your service again, as even though I am one of the only people in the world who still enjoys hen weekends awesomely, you service is just too good to resist.
The company are just out to fleece you. We ordered a stripper for my mates stag. Unfortunately the girl we chose was not the one that turned up. Even though we called on the night to confirm. No hard feeling against the girl, but it was just not what we wanted or expected. She wasn't attactive/good looking and carried quite a bit of weight. Wasn't nice for the stag as he didn't enjoy it. Really quite cringe. Feel really let down.
I am extremely impressed with the level of service your company provided for my friend's party.
I would like to thank you and all of your staff for giving me a fabulous hen. Your staff couldn’t have done more for us. I ll definitely use you again.
I found that this site was very interesting and easy to navigate. I also found the information to be very good and straightforward. I highly recommend this site.
Hi IM-E, I can guarantee you that you will be getting a lot more business from the girls who were there last night. I just wanted to email you and let you know how grateful we are. We are all so quick in this country to complain about things, but I think it is just as important to high light the positives. Thank you again for a fantastic night out!
Your customer service was excellent and that is really rare. I will definitely use the site again, and will be recommending you.
Clearly have a good team as the service I received was nothing short of amazing. Keep doing what you're doing. Fantastic work to the whole IM-Entertained team you're doing a great job.
Thanks for a great time IM Entertained we really enjoyed having Jordan at attend our event, please pass the message on to him.
Thanks so much for your above and beyond service, quick response time and general epic-ness!
We enjoyed a lot in friends party & i will definitely rank your company to the Top#1 for such magnificent services. Regardless of the outcome you guys win at all levels of service and should be an example to any business.
Last weekend we used your company to hire a professional stripper for my friends hen party. The performer was called fabio and the date was for sat 14th June in oxford. We arranged for the act to start at 7.30pm, however we where running late. I just wanted to send an email as fabio was extremely patient and did not complain too us at all. He performed his act professionally and, even tho our times were late he did not rush and made our friends hen party start with a bang. Please pass on our thanks to fabio, as we would without doubt request his professionalism and recommend him to other hen party's.
Very impressed with the experience, I love the emails, being kept up to date in a very witty way. Well done IM-Entertained, will defo use again
Happy days, thanks again we will be booking you in the future, the costs was cheap I thought I was going to be rubbish but you paid for more than what we got. Sammi wa great and cooperative with us each step of the way. Even though we was late arriving to the venue that your company booked. Thanks again also for the free venue.
It was a great weekend and we are glas we booked with www.im-entertained.co.uk we were going to go with other agencies but you seemed more professional and had better acts! Thanks again for making our ladies night special we are grateful for your quick turn around and how good you made it in such a short time – thanks again IM entertained.
Mike was late but he did inform us 1 hour before. However this did not really go down well with the cheif bridesmaid as we were late getting to Revs in Cardiff. But standard was good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members