Liv Luv Shop has a rating of 1.3 stars from 357 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Liv Luv Shop most frequently mention customer service, credit card, and business days problems. Liv Luv Shop ranks 2366th among Women's Clothing sites.
I ordered the wine glass PJ's as a Christmas gift this year. As we all know USPS got backed up and this item seemed to get completely lost with the USPS not able to track it or find it. I e-mailed customer service and Kaitlyn got right back to me! She agreed to re-send a new pair of PJ's at no additional charge and they arrived today! They're adorable I love them and will be able to give this as the gift as intended. I will definitely be ordering another pair. Thanks for everything Kaitlyn!
I ordered the mystery shirts as well as a shirt as a gift for a friend. Sizing is absolutely off. I ordered XL which shows as a 12-14 - but these shirts are massive. I hope washing in hot water will help shrink them. The mystery shirts were disappointing as well - plain white tee's with things like "Babe" or "Weekend", nothing like what is advertised on the website. I wish I had seen these reviews before I purchased - especially with their "all sales are final" policy. Guess they know ahead of time you're going to be disappointed...
I ordered the mystery shirts as well as a shirt as a gift for a friend. Sizing is absolutely off. I ordered XL which shows as a 12-14 - but these shirts are massive. I hope washing in hot water will help shrink them. The mystery shirts were disappointing as well - plain white tee's with things like "Babe" or "Weekend", nothing like what is advertised on the website. I wish I had seen these reviews before I purchased - especially with their "all sales are final" policy. Guess they know ahead of time you're going to be disappointed...
I cant Tell u how awful and how far off from the items they show my "mystery bag full of Walmart solid $#*! fabric" was. It wasn't worth 7$ much less 30$ …. I'm embarrassed i even Thought this was going to be anything decent. I wouldnt Dress my dog in what they sent
Tip for consumers:
Just don’t .
Products used:
Donating all to Salvation Army
I didn't have a problem with my shipping like so many... however, the quality of the items I have received are very poor. After looking at the other items on the website I decided to order the mystery shirts. I was excited when my package was received and equally disappointed when I opened my package. The quality of what I received is very subpar.
This site is trying to sell my products (Flamingo Planters, parrot plantrrs) that I manufacture. They are even using pictures of my products and descriptions as well. A TOTAL SCAM! Please be aware.
Best regards, USA Planter.
I was looking for someone to contact regarding a question I had if I were to order something but there was NO PHONE #. It Said To MESSAGE THEM ON INSTANT MESSENGER, which is EXACTLY what I did, and it's been 6 days and still no answer. I had a monthly subscription to this site about 4 years ago, and this is exactly why I stopped. Some of the shirts were poor quality and there was absolutely NO ONE to contact if I had a problem or a question!
I saw the advertisement on Facebook about this shop. I'm always up for supporting small businesses, so I decided to give them a try. I chose a mystery clothing item and a mystery jewelry item. I thought how fun!
The jewelry item was a hair tie with a gold starfish attached to it... not impressed. Plus I had to pay shipping on this.
Absolute disappointment. I feel ripped off, I wish I would have read these reviews before I ordered. Everyone beware of the "mystery" items...
I ordered the mystery t shirt bag. After waiting 6 weeks to get my order, they did email me about delays, I recieved 3 white t shirts with a one or 2 word sayings on them. Not worth it. I believe the delay was lack of inventory, then they made my shirts thr fastest and cheapest way possible. I did reviece a cute hand sanitizer gift.
This business is horrid. I purchased three t-shirts and moment's after purchase I noticed the auto fill had the incorrect address. I emailed them and I did not hear back for three days. Their response was nothing short of too bad, you should receive the items shorty. They did not correct the address, stop the shipment or offer anything. Honestly, I've had better customer service with booths on the side of the street.
This company does not reply to email. They took my order but have not sent me the shirts I ordered. This is a crime.
Tip for consumers:
Stay away from these crooks
Products used:
I have not received my items
Ordered a couple shirts in Medium and they showed up like a size 2X... Too big to wear. One of the shirts was for Valentines day! Called customer service and they were very rude and seemed to not care about trying to get another shirt delivered on time. And no refunds are available... So my understanding is that the shirts are too big to wear even in a small but you are forced to purchase or exchange with them... Out of all the shops and boutiques I have ordered from this company doesn't care about its customers! Shop some where else ladies!
Made a purchase in Nov and am yet to receive goods. No response to emails either. Proof of purchase there
I placed an order from this company, after two weeks of placing my order, my order still was not shipped. I paid for 5-7 day shipping. I emailed twice and never received a response. I looked company up on Better Business Bureau and found multiple complaints against Liv Luv Shop. I made a complaint and notified the company of my complaints, finally they responded with "thanks for your order, we will email you when it has shipped." I responded with "cancel my order immediately". They responded with "sales are final." Still never received a package to this day. I had to file a fraud charge with credit card.
Tip for consumers:
Do not order from this site! Fraud!
Products used:
Never received my product
I placed my order on 2/3/2020 and the website said it would take 5 to 7 days. My order did not arrive until 2/16/2020 and the transfers were crooked. I ordered these for Valentine's Day for gifts for my daughter and I had to go out and buy something different. The transfers were so crooked and disoriented. There was no text nor follow up nor email stating that there would be a delay in my order. I am so so disappointed. I do not recommend this site whatsoever. I also ordered a sweatshirt which arrived but it was so thin I would not call it a sweatshirt or fleece. Again, I do not recommend.
I ordered the wine glass PJ's as a Christmas gift this year. As we all know USPS got backed up and this item seemed to get completely lost with the USPS not able to track it or find it. I e-mailed customer service and Kaitlyn got right back to me! She agreed to re-send a new pair of PJ's at no additional charge and they arrived today! They're adorable I love them and will be able to give this as the gift as intended. I will definitely be ordering another pair. Thanks for everything Kaitlyn!
Ich fühle mich betrogen. Im Februar habe ich ein Sweatshirt bestellt. Im März wurden die Kosten abgebucht und bis heute habe ich nichts bekommen. Nicht einmal eine Antwort auf meine Nachfrage vor über einer Woche.! Könnte man Null Sterne geben, wäre das noch passender.
I wish I'd read the reviews prior to placing an order. My order of 2 items has taken almost 4 weeks. That's what I expect from a site in China but my understanding is they are US based. If you want any repeat business you need to step up your game. I ordered this for a girls trip to Napa Valley that's has now come & gone & it just shows shipped today. Ridiculous!
I ordered 5 T-shirts' and received all 5 in the same colors hi how was not pictured on their website. I reached out and they said they would send the correct color- this was a month ago - no corrected T-shirt's and no response back. I will never order from here again and highly recommend not ordering from here as well.
Products used:
5 T-shirts’
I am very unhappy with the 3 for $21 Mystery Tees - they are basically three of the same shirt. Additionally, the shipping that was advertised as 3-5 business days actually took 10 business days. When I reached out to the company to inquire, the reply was "Thank you so much for shopping with us! We ask 10-15 business days for processing on all orders. We do preprint all shipping labels with the order invoices to ensure a faster shipping process during fulfillment. Once your order is scanned by DHL, you will see movement on your tracking." This is unacceptable and a huge waste of money!
I ordered the mystery tee 3 pack. I received 2 tee shirts and 1 tank top. The tee shirts are huge and the tank top is too small. The tee shirts are at least 6 inches wider than the tank top. They have the same size on the label but obviously are not made even close to true size. They are also very cheaply made. I knew before I bought them they were not exchangeable/returnable and took my chances... however, I will never buy anything from this company again.
Do not order from here. I fell for the Instagram ads and their profile on various social media sites. Zero response through multiple different formats regarding an order that was shipped months late. Then, when I finally received my order, it was the wrong size (ordered a small, got a large- not sure how they messed that up). Their sales are "final" and they refuse to "bend" this insane rule, even when it's their fault. I love supporting small businesses and I do so frequently, but this is by far the worst experience I have ever had with online shopping. Horrendous in every sense of the word.
I wish I had looked at these reviews before placing my order with this company. After finally receiving my shirt i was not happy with it the minute I opened it. For ONE the color is washed up and extremely rough and TWO the shirt definitely does not look like the nice pictures they take online. I looked all over the website to see if some how I can report this company bc I've never experienced this bad of a product specially for what I paid for. Even wall-mart has better materials. Do not buy anything from here.
States 10 to 15 days to ship placed my order June 1st still havent received I asked for shipping information 2 weeks later they wouldnt provide it by the time they gave it it to me package was lost i asked for a refund they ignored me for a week resent the package out and refusing to give my money back package has still yet to be received. All I want is my money back from this joke of a site.
I bought a set of pjs for a party and paid extra to have them shipped before party. I was told there was an error in their shipping department and the wrong shipping was chosen. They refunded me $5 for shipping and the pjs DID NOT arrive In time for the party. I would prefer to send them back but realized there are no returns. All sales final. Will not order from them again.
I was not immediately sent an invoice to my email, I did have to call but the number on their site at the bottom of the home screen does work and if you press 0 you are directed to a real and helpful person. I was sent an emailed invoice during the call and was also informed they are currently up to date on orders and processing shouldn't take more than 5 days and after that I will be emailed with a tracking number. I have high hope I will receive my order. I will update when my items are received with pics!
I ordered wine lounge pants that I saw on a Facebook ad without checking out their site or reviews! Then, I went online and saw all of the negative reviews, and I actually got a little nervous! But, I LOVE these wine lounge pants, and they arrived at my door 4 days after I ordered them! I was blown away! I have told all of my friends about how great they are! Thank you so much!
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