website thubmnail of IGXE

IGXEReviews 120

2.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate IGXE?
grey star
grey star
grey star
grey star
grey star

IGXE Reviews Summary

IGXE has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGXE most frequently mention credit card, customer service and live chat. IGXE ranks 110th among Mmorpg sites.

service
24
value
22
shipping
23
returns
21
quality
23

We monitor reviews for authenticity

Massachusetts
1 review
2 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Terrible/non-existant service. 2 days and not a word on my order. It was listed as "Processing" the entire time even though they have an out of stock status. After talking to them they told me that they did not have the items I ordered.

Selling items that they do not have is not good business. And it took almost an hour for them to agree to refund my order. They tried offering me a lousy extra 5% currency coupon to try to placate me.

AVOID THIS WEBSITE AT ALL COSTS!

Date of experience: August 24, 2014
California
1 review
6 helpful votes
Follow Bill J.
Unfollow Bill J.
Share Review
Report Review

This service is the worst.
24 hours later and still no delivery.
Then when I tell them to refund my money they would not do it.

This place is a rip off!
DO NOT TRUST THIS SITE...

Date of experience: August 23, 2014
California
1 review
3 helpful votes
Follow kimi s.
Unfollow kimi s.
Share Review
Report Review

This is the best site for to get the cheapest gold/credits, items, power leveling and CDKeys. You can get the largest discount. You don't need to worry about your security when you buy products from it. It is trustworthy. Trust me!

Date of experience: July 27, 2014
Oklahoma
1 review
5 helpful votes
Follow Alice W.
Unfollow Alice W.
Share Review
Report Review

Went to purchase a 50$ prepaid card, asked if it was in stock before hand and was told it was, then after my purchase I waited an hour (Well pass the promised 10-15 minute delivery time) I started up an after-sale chat and ended up waiting another 30 minutes to get a response only to be told they were out of stock.
I waited two days, periodically contacting them and asking how much longer it'd be and kept getting the run around. Finally I started a Dispute on their site asking for a refund and got it with little fuss. That's about the only good thing I can say about them.
IF you buy from them I strongly suggest using Paypal just for a little extra protection.

Date of experience: July 7, 2014
China
1 review
12 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

I have been using this company for all my external games need to power level to gold. They've never failed me, and if they made a small mishap, they compensate it with something. Prices are always low and trusted name in the business. The customer support reps are probably the best I have ever had a chat with their nice and not robots for sure. I bought bulk of WOW gold from them though they were dry on my server it took them 1-2 hours and sent me my gold. Worth the investment to this company.

Date of experience: July 6, 2014
South Africa
2 reviews
9 helpful votes
Follow Eric E.
Unfollow Eric E.
Share Review
Report Review

I have order gold from IGXE, its been a week and I have not received the gold ordered. I have requested compensation for the gold lost due to AH items placed that expired, but they ignore the issue. I have requested a refund, but they ignore that as well. I have tried to contact them, but their online chat and phone number does not work. WATCH OUT FOR IGXE, they are very very BAD! I will be taking this further and will spam site to report them as a SCAM website.

Date of experience: July 4, 2014
Pennsylvania
1 review
7 helpful votes
Follow johnnie w.
Unfollow johnnie w.
Share Review
Report Review

Just bad stay away i order some madden 25 money they said i will get it in 10mins when i order so i order got the phone call then boom got nun said they can not do the order so i ask for a full Refund in chat all they say is wait waut wait been 4 days so i had to go thur paypal and then i got my money back stay away from them to much Bs

Date of experience: June 15, 2014
Massachusetts
1 review
3 helpful votes
Follow Dean S.
Unfollow Dean S.
Share Review
Report Review

I have used igxe for roughly 7 years when I need to buy stuff for my gaming the issue ive had in the past is VERY slow delivery of product. I have purchased items for COH, SWG WOW

Date of experience: May 30, 2014
California
1 review
12 helpful votes
Follow jason w.
Unfollow jason w.
Share Review
Report Review

I've used this site for many years, i've only ever had one issue with them and they refunded my money within 24 hours. The best way i have found with them is to contact them via chat and verify the stock before you purchase, the Person will give you a direct link, make your purchase and then tell them the order number. The only time i had an issue i did not do it like this.

Date of experience: April 14, 2014
GB
1 review
6 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Avoid these scammers! I tried to buy a $50 ukash voucher - payment from my debit card processed fine, they then telephoned me to confirm details. And then for some reason needed me to to photograph my passport and drivers licence. I obviously told them where to go and cancel my order. Still waiting for refund.

Date of experience: April 4, 2014
California
1 review
11 helpful votes
Follow anthong b.
Unfollow anthong b.
Share Review
Report Review

At this time I share you guys 2 coupons 8% --->IGXECODE777
10%--->COUPON10%need up to 60
You can remember the coupon so that you can input by yourself it can save your time
There are lots of coupons on igxe that with fake discription, just 6% were written by 8%, 8% were witten by 10% etc dont use it
Mostly igxe deliver gold quickly especially wow gold gw2 gold, swtor credits but
When it comes to d3 eu, it will be out of stock and will delay you so much time what a pity

Date of experience: March 19, 2014
Australia
1 review
5 helpful votes
Follow Ben I.
Unfollow Ben I.
Share Review
Report Review

Site is a scam
March 1, 2014

Site is a scam.

They will process one order. Then if you place a second they will try and get personal information. I have screen shots of them asking of a photo of my credit card.

Stay away these guys are $#*!ed and will scam you. Still trying to get refund out of these pricks

Date of experience: March 1, 2014
Pennsylvania
1 review
6 helpful votes
Follow tang w.
Unfollow tang w.
Share Review
Report Review

I thought I might snuff out all of you illiterate $#*!s with a bit of factual information. IGXE has provided me with a very large sum of game currency over the years; however, the problem arises when I purchase something other than game currency. The first time I purchased a power leveling, problems quickly arose with the timing and delivery guarantee. The leveling didn't actually start until 3 days after the order was "estimated" to be completed. Now, I have ordered another power leveling order (after many successful currency orders), and once again, it has been 3 days with no movement on the order. I messaged through chat, emailed, and even called to try to get a refund, but nothing is heard. It seems as if they are just ignoring me completely now. My advice is, if you are ordering currency, use IGXE, but if you are wanting power leveling, go somewhere else. This website is definitely a scam.

Date of experience: February 25, 2014
Egypt
1 review
5 helpful votes
Follow Omar S.
Unfollow Omar S.
Share Review
Report Review

Hackers and liars they hack your visa and dont give you the product and dont give refunds thats what happend to me

Date of experience: February 23, 2014
GB
2 reviews
7 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

I ordered gold from them 4 days ago, asked for a refund they phoned me to give them some more time, how much time do hey need? Never again will I do business with them. I will wait until tomorrow and put in a claim to paypal.
Did the same with u7bye with the same problem, still wait for a refund.

Date of experience: February 9, 2014
New Jersey
1 review
2 helpful votes
Follow mitch c.
Unfollow mitch c.
Share Review
Report Review

Slow delivery
February 8, 2014

Slow delivery. I bought 2 things, and they took a few hours to deliver. I then tried to buy another thing, and when i typed in my credit card, it asked for the last 4 digits of my social security number. No way. SCAM!

Date of experience: February 7, 2014
Nevada
1 review
6 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

Got a great response the first time and after that. Forget it. You will not get anything out these guys. I have tried to get a refund and nothing. Having to do a Paypal refund. Go with u7buy.com never had a problem.

Date of experience: January 26, 2014
Utah
2 reviews
7 helpful votes
Follow Quinn L.
Unfollow Quinn L.
Share Review
Report Review

STAY AWAY!
January 23, 2014

STAY AWAY! HUGE SCAM! I ordered from them several days ago, they told me they were out of stock and will contact me when they have my order. I have e-mailed them many times, talked to their terrible customer service several times. I've gotten the same run around story and I doubt I will ever get my purchase! They are based out of China and will try to deceive will false names and products. DO NOT give them your credit card, e-mail or any personal information! Do not believe their fake reviews and false website. Shop else where!

Date of experience: January 23, 2014
Kentucky
1 review
6 helpful votes
Follow Sara J.
Unfollow Sara J.
Share Review
Report Review

Tried to buy 20K from them, they called twice saying that they were ready to do the transaction and then hung up and nothing happened. When I contacted their customer service to see what was going on they said that we needed to put an item in the AH and they would buy it. I had requested a face-to-face transaction because I am very cautious. 11 hours later they are still telling me that they are having "problems with the account". I have been hung up on numerous times, the "supervisor" was extremely rude to me and my husband. Stay as far away from this site as you possibly can!

Date of experience: January 8, 2014
Missouri
1 review
7 helpful votes
Follow jack o.
Unfollow jack o.
Share Review
Report Review

Hacked my world of warcraft account and stole from it a couple years ago.
Actually, no, the gold wasn't the bad part. They stole thousands of high quality resources that I gathered for years and stored in my bank (I was planning on using them to level my crafting and sell them). $#*! them all, $#*!ing typical chinese hackers. I thought they were the only ones who could've done it since no one else had my password yet I used the same password from my wow account on their site (Yeah I know I shouldn't have done that), but after reading reports of trojans and keyloggers I realized that making it a different password might not have made any difference.

Yeah, I shouldn't have bought gold (Although i didn't know how to buy the expensive abilities back in the day like flying mount ability since i never knew how to be good at selling crafting), but. Dang..

Date of experience: December 24, 2013