website thubmnail of IGVault

IGVaultReviews 465

2.2
How would you rate IGVault?
grey star
grey star
grey star
grey star
grey star

IGVault Reviews Summary

IGVault has a rating of 2.2 stars from 465 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGVault most frequently mention customer service, fortnite account and original owner. IGVault ranks 8th among Virtual Goods sites.

service
171
value
169
shipping
161
returns
166
quality
168
This company responds to reviews on average within 21 days
New York
1 review
6 helpful votes
Follow Ahmed D.
Unfollow Ahmed D.
Send Message
Share Review
Report Review

They support fraud sellers
December 12, 2022

Sellers on this website will sell you items with stolen credit cards and then when the warranty period is over, it all gets charged back. If you contact support good luck these $#*!s say the same automated $#*! every time. " We can help warranty is over". So basically if you need a side hustle sell on igvautl and once the warranty is over just charge everything back and $#*! over bunch of people and igvault will support u. Good business $#*!ing disgrace

Date of experience: December 12, 2022
Austria
1 review
2 helpful votes
Follow Kenan M.
Unfollow Kenan M.
Send Message
Share Review
Report Review

Coins ordered, access data passed on to IGVAULT, when I logged in again afterwards, my FUT team was sold empty and 146k coins and 150 FIFA points were gone - But the best is coming now, the IGVAULT support team offered me that the seller (Jeck_Sparrow) will give me a 100k bonus if I buy coins from him again! I haven't seen such incredible impertinence in a long time! And of course, the seller has not been banned but continues to pursue his criminal activities on the IGVAULT Platform

Date of experience: November 29, 2022
GB
1 review
3 helpful votes
Follow Peter W.
Unfollow Peter W.
Send Message
Share Review
Report Review

They are an absolute disgrace.
November 5, 2022

I thought after three fraudulent transactions that I would get a legit account looking at the feedback from the seller but once again another £90 down the toilet, this company doesn't help at all it has an automated response that talks absolute crap, if you want to waste your money like clearly I have then buy from igvault, I wish them all the worst of luck in the future and hopefully the company gets closed down as they are a complete and absolute disgrace, i'm going to watch dog this time had enough it's absolutely pathetic how they can just rip people off.

Date of experience: November 5, 2022
Australia
1 review
1 helpful vote
Follow Kirk M.
Unfollow Kirk M.
Send Message
Share Review
Report Review

Scum bags
October 24, 2022

Somebody bought crap through this company using my card. I have proven it wasn't me. After 78 F*^King emails they still won't refund. I have spoken to my bank AND the federal police and they STILL say it's going to take 5-7 days for refund THEN blame my bank for it not clearing. THEY TOOK MY MONEY STRAIGHT AWAY THEY CAN'T REFUND IT STRAIGHT AWAY. Do not go anywhere this company. I have received emails from Lithuania. And now China ALL SAYING THE SAME THING. Send us the order number. HOW CAN I SEND THE F"@KING ORDER NUMBER WHEN I DIDNT PURCHASE ANYTHING FROM THEM?!? ABSOLUTE SCUMBAGS. The Australian federal police are looking into the fraudulent transactions and apparently there is quite a few involving this site. Wish I could give a minus ******* star rating.

Date of experience: October 24, 2022
Australia
1 review
0 helpful votes
Follow T M.
Unfollow T M.
Send Message
Share Review
Report Review

Garbage
September 16, 2022

Dont bother with them. Promised 15min delivery, taking over 3hrs and counting., trying to chat to the livechat bots but it is pointless. Absolute crooks.

Date of experience: September 16, 2022
Uruguay
1 review
0 helpful votes
Follow Facundo P.
Unfollow Facundo P.
Send Message
Share Review
Report Review

I BOUGHT AN ACCOUNT ON THIS SITE BUT IT WAS A SCAM, DON'T USE THIS PAGE EVER. AND DON'T BUY FROM "BardockShop"

Date of experience: September 14, 2022
Germany
1 review
0 helpful votes
Follow Dorothy R.
Unfollow Dorothy R.
Send Message
Share Review
Report Review

Scamming people
September 14, 2022

This site is only about scamming people, there is no real support that will help you, they will never refund you any money, and the accounts are getting banned because they use stolen credit cards, and also they dont care about any custommers

Date of experience: September 14, 2022
Ukraine
1 review
0 helpful votes
Follow Rinpo G.
Unfollow Rinpo G.
Send Message
Share Review
Report Review

Trustworthy
September 12, 2022

I only use https://www.igvault.com/.They always delivery what you order in a timely manner. If there is a problem, they are there to help and resolve the problem properly and are always kind and courteous.

Date of experience: September 12, 2022
Austria
1 review
2 helpful votes
Follow Patrik S.
Unfollow Patrik S.
Send Message
Share Review
Report Review

Samming site
August 25, 2022

They only give you 14 days of guarantee, after those days the seller can change the email and account data.

Date of experience: August 25, 2022
Austria
1 review
1 helpful vote
Follow Liam S.
Unfollow Liam S.
Send Message
Share Review
Report Review

I got scammed
August 24, 2022

! I bought a Valorant account for $40 and was sent an account on which the game hadn't even been played. I'm trying to get my money back but so far to no avail!

Date of experience: August 24, 2022
Germany
1 review
1 helpful vote
Follow mohamed abdesslem b.
Unfollow mohamed abdesslem b.
Send Message
Share Review
Report Review

A scandal. A scam. What else can I say? So the story is, I bought a league of legends account on this website for a bunch of money(200 euros or so). I forgot exactly because it was in 2020. Anyway, after 3 months, the seller got his account back from riot support and scammed me. So I contact the igvault support by email and they basically tell me that the warranty is only 3 months and that they can do nothing to me. So basically after 3 months the seller can recover his account and screw you. After a lot of talking, they only gave me the email of the guy who selled me the account and told me to just contact him. I did but of course he doesnt answer since then lol Anyway, I contacted them again and again and again and they are so unprofessional, they reply to me with 3 words and they basically tell me to just go screw myself, and then they tell me that the warranty only lasts 7 days (after saying it was 3 months). These scammers so scammed me and talked to me unprofessionally for years now, never deal with them again. Beware people. I got everything on proof, especially their scandalous emails sent to me. 100% a scam and they always side with the seller. This is what happens. You get the login info, then the seller will steal back the account. Obviously the seller is a scammer and will do nothing you. This is where you just lose your money. I'm going through this now and disputing it with my bank and lawyer. AVOID THIS SITE!

Date of experience: August 23, 2022
Florida
1 review
5 helpful votes
Follow Queen B.
Unfollow Queen B.
Send Message
Share Review
Report Review

Im no way taking up for this company as I do believe they scam.

But I had a account since April 2021 all you have to do is translate everything to english via a translator.

This company is using russian emails that they know majority of their customers will not understand and to lazy to translate.

So they take advantage of that and change the information in 7 days or 2 weeks if your lucky.

Literally I still have my account from this scam company.

Date of experience: August 8, 2022
Pakistan
1 review
1 helpful vote
Follow Abdul A.
Unfollow Abdul A.
Send Message
Share Review
Report Review

If anyone of you looking to start selling on this website, Please don't your payment gonna be stuck in their account and the support will keep telling that it's gonna be done in 24 hours. Pathetic service
After I review them on trustpilot they asked for my reference ID and email address again.
This website is horrible and also the support, they promised me to do it in 24 hr everytime I asked them but it hasn't been done yet. Not gonna recommend to anyone at this point idc if my money reaches to me they are just trash.

Date of experience: August 5, 2022
Virginia
1 review
1 helpful vote
Follow J W.
Unfollow J W.
Send Message
Share Review
Report Review

Seller went back after the 7 day customer service period and changed passwords and reset the account that they sold to my son. The seller took the account backover and locked him out, and he lost the price paid, plus additional items he has purchased. Company only helps 7 days from purchase. Looks like reviews on other websites says this is common.

Date of experience: August 4, 2022
Australia
1 review
0 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Send Message
Share Review
Report Review

Was told it would be a 6 hour wait. I waited 6 days all up. Still didn't receive the product and was always told to keep waiting for someone to help me. Scamming dogs, don't use them!

Date of experience: July 28, 2022
Australia
1 review
0 helpful votes
Follow Jarrod B.
Unfollow Jarrod B.
Send Message
Share Review
Report Review

If i could give this website a 0 star i would.
Long story short i bought TBC WoW gold and the seller got the information wrong, i spent 85 dollars and still havent recieved the gold after 12 days, ive spoken to 20+ support agents, multiple managers and the issue even went game directors. And they still cant get the seller to complete my order.

BIG WARNING THEY DONT CARE ABOUT YOUR ISSUE IF SOMETHING GOES WRONG, theyll just take ur money and cause you more headaches.

Date of experience: July 21, 2022
Australia
1 review
0 helpful votes
Follow Bailey H.
Unfollow Bailey H.
Send Message
Share Review
Report Review

Getting scammed
July 17, 2022

I bought 3 accounts 2/3 of the accounts were scammed I bought 2 for my friend bc he kept getting scammed I got one and didn't get scammed so be aware of Bufalo and Legendary acc seller and AmyGala I do not suggest getting an acc because u can get scammed and it's a waste of money really $#*!.

Date of experience: July 17, 2022
Germany
1 review
2 helpful votes
Follow Lukas C.
Unfollow Lukas C.
Send Message
Share Review
Report Review

Scam
July 13, 2022

I purchased an account through this website that was sold through another provider. After less than 2 weeks the account was taken from me. After creating a ticket, my money was not refunded and I should contact the third party. Actually this is not my problem I bought it through IGVault but well I tried. There I was then told that I was unlucky and "hacked". After about 2 weeks. Of course. All scammers and crooks.

Translated with www.DeepL.com/Translator (free version)

Date of experience: July 13, 2022
GB
1 review
1 helpful vote
Follow Bradley j.
Unfollow Bradley j.
Send Message
Share Review
Report Review

FALSE ADVERTISING
June 24, 2022

False advertising in the delivery times and when, you try to find out the problem you get told to wait 48 hours even though you pay a little extra for the 1 hour delivery time which is false advertising STAY FAR AWAY also customer service is terrible as they have no authority over the sellers even though its their website

Date of experience: June 24, 2022
GB
1 review
2 helpful votes
Follow Robert H.
Unfollow Robert H.
Send Message
Share Review
Report Review

DO NOT BUY ACCOUNTS - WARNING
June 21, 2022

I purchased a Genshin account 6 weeks ago, spent countless hours on it since, and easily spent £1,000-£2,000 on it and I've just logged in on my PlayStation and realised it was different and not how I left it.

The accounts had its email and password changed, but I can still get in via my PS because it's linked to the account.

Long story short, the original owner of the account had it stolen, the thief then sold it to me, and now I have no rights to the account, and I've lost all that time and money.

Even if you buy an account and log in successfully, you probably will never get to keep that account, it's just a waiting game until the original owner gets Hoyoverse to return it to them.

I just contacted iGVault's customer support, not even for a refund, but to just ban the seller (Name: Best Price Store) and block them from making new accounts. She refused, saying it's their policy to not do absolutely anything after the "warranty" is over. They won't even protect their customers from having their money stolen by these thieves? She actually suggested I try contacting the thief?!

I wouldn't give iGVault a moment of your time let alone any of your money for this reason. They don't protect their customers, but protect their sellers who are known thieves.

Be smarter than me people.

Date of experience: June 21, 2022

From the business

IGVault provides best offers of FIFA Coins, CSGO Skins, Pokemon GO Accounts, WoW Gold & MapleStory Mesos. Secure Payment, Fast Delivery & 24/7 Live Support!


igv.com
Shenzhen, Hong Kong Island, China