The Spanish language on the website is ridiculous! It seems as if it has been translated with Google and no idea whatsoever of the Spanish language!! Cheap as the prices....or not?? I am still waiting for a reply from them after a week, it is supposed to be delivered in two weeks max...will write more when/if it arrives!!!

Tip for consumers: SO FAR RUBBISH!!!

Service

Helpful? Yes 6
Comment
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Klaus H.

1 review

10 helpful votes

“I ordered 2 tablets with insurance for128”

8/16/14

I ordered 2 tablets with insurance for128. The shipment is lost. Mails to Igogo.es will not be answered. Over PayPal I have got the Tracking number from Globalegrow (Igogo.es is only a Letterbox) and find that the Parcel is in Germany. Thats it for Globalegrow. If the schipment reached your country they think they have delivered to you.

Tip for consumers: DO NOT BUY AT IGOGO.ES / GLOBALEGROW !!!

Service

Value

Shipping

Helpful? Yes 10
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Marco F.

1 review

12 helpful votes

“AVOID AT ALL COSTS”

6/2/14

AVOID AT ALL COSTS. AVOID AT ALL COSTS.

They scam the byers. They sell ultra cheap stuff, with very high delivery expenses.
If you chose DHL, UPS or FEDEX delivery, expect 100% chance of customs retention and extra fees.

Spanish language site but NOT Spanish. CHINESE all the way. Products come from China. Expect many troubles with this site.

I bought a Tablet: 65.89 + Delivery expenses: 23.90 (DHL) + Insurance: 2.04 + Customs expenses: 34,06
Total: 125,89 (i didn't even added the car expenses "gas, highway, etc...")

Grey outer plastic was flawless no damage at all, brown outer box no damage at all, it had bubble wrap wrapped around the tablet box, Tablet white box with no damage at all.
And for some reason the Tablet touch screen glass was completely shattered. Since there was no outer damage at all, I assume it was damaged outside the box. Expect broken items out of manufacturing line. No quality control at all.

Worst On-line store in the world. I know that my expenses won't end here. I'm pretty sure they will not give my money back, with or without PayPal help, and I still need to send it back to China. Another 3 months until problem solved, and a lot more money spent.

Lost a lot of money.

AVOID AT ALL COSTS. AVOID AT ALL COSTS.

Helpful? Yes 12
Comment
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Ester C.

1 review

15 helpful votes

“I purchased a smartphone a few days ago thinking that...”

12/17/13

I purchased a smartphone a few days ago thinking that this was a Spanish site and I wanted the phone for Christmas. I paid 26 for 3-7 day postage so it would arrive in time. They have asked me for another 30 postage as they say my address is remote. If I knew of the costs involved before purchase I would not have purchased from them. Now trying to get my money back, but they are very slow, just keep sending messages asking if I can give another address, well you only have one address. I will now not get the phone I wanted for Christmas because it is too late to buy from somewhere else. Still don't know if I will receive my refund!!!! Not happy, they have spoiled my Christmas

Helpful? Yes 15
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Alex C.

1 review

5 helpful votes

“Página web con buenos precios y servicio de atención...”

11/2/13

Página web con buenos precios y servicio de atención al cliente correcto.
Recomendable

Helpful? Yes 5
Comment
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Customer Questions & Answers

0
Votes

Question:

Hello, i want to buy Cubot X7 from Pavia in Italy. How long will it take for my order to be shipped?

Answer:

they never send my phone. they stole my money. after 2 months they don't answer to my tickets. they are a scam

By Filipe L. on 6/21/16

See all answers (6)

0
Votes

Question:

I am thinking of purchasing the ecoo e04 mobile I live in Spain and just want to know if customs duty has to be paid

Answer:

Ich antworte mal in Deutsch, die Ware kommt wie ich weiss aus Hongkong mit NL Post, deklariert wird meist 22 USD, ab 20 € muss verzollt werden, 19% Einfuhrumsatzsteuer, über 150€ kommt noch eine Zollgebühr hinzu. Wenn die Rechnung auf dem Paket klebt wird es dir zugestellt, wenn nicht musst du es beim Zollamt abholen mit deiner Rechnung und wie du bezahlt hast. Mehr fragen an maiulboxlh-lanny@yahoo.de

By lanny h. on 8/28/15

See all answers (5)

0
Votes

Question:

If I order a mobile Phone, do I have to pay more then the mentioned price on your site, if the stock is in Spain. I'm living in the Netherlands.

Answer:

You just have to pay VAT or customs fees if you buy the products outside the EEC. Within the EEC only have to pay shipping or Postages. I hope this helps.

By Paulo J. on 9/9/15

See all answers (2)

0
Votes

Question:

He hecho varios pedidos en esta pagina, de todo tipo de objetos. varios telefonos y hasta ahora todo perfecto. gran trato, rapidez en los envios, Atencion muy rapida.

Answer:

They never send me the phone, they stoled my money

By Filipe L. on 6/21/16

See all answers (1)

0
Votes

Question:

Núm. de Pedido: IS1602050506267749--fecha pedido 2-5-2016--CUBOT NOTE S 5,5 pulgadas Android 5.1 3G phablet MTK6580 Quad Core 2 GB + 16 GB Cámaras OTG GPS Bluetooth por el precio es un movil estupendo y encima con una bateria de 4000 una pasada el envio rapidisimo buenisima tienda volvere a comprar.

Answer:

they never send me the phone, i was stoled

By Filipe L. on 6/21/16

See all answers (1)

0
Votes

Question:

I bought a phone yesterday from them by 170 Euros but i saw alot of negative comments how could i cancel the payment? ^please

Answer:

they never send my phone. they stole my money. after 2 months they don't answer to my tickets. they are a scam

By Filipe L. on 6/21/16

See all answers (1)

0
Votes

Question:

In theweb site Igogo.es myorder (19-11-15) is ISSP1511190944554453 and the status is in tratamiento However, when trying to communicate with Igogo via email in the web site it says the order number is no correct! and the email is not sent. Please inform when the Xiaomi Mi 4C will be dispatched and when I may receive it. My email: Carlos_Sanchez_Estevez@hotmail.com

Answer:

they never send my phone. they stole my money. after 2 months they don't answer to my tickets. they are a scam

By Filipe L. on 6/21/16

See all answers (1)

0
Votes

Question:

Hi,I am from Romania.Do I have to pay custom taxes for a cell if Iam buying from your site?

Answer:

they never send my phone. they stole my money. after 2 months they don't answer to my tickets. they are a scam

By Filipe L. on 6/21/16

See all answers (1)

0
Votes

Question:

I want to buy anElephone Vowney cell. I am from Romania.Do I have to pay custom taxes?

Answer:

they never send my phone. they stole my money. after 2 months they don't answer to my tickets. they are a scam

By Filipe L. on 6/21/16

See all answers (1)

0
Votes

Question:

quanto tiempo lleva un envio de un smartphone a portugal MI 4? Solo tienes blanco?

Answer:

they never send my phone. they stole my money. after 2 months they don't answer to my tickets. they are a scam

By Filipe L. on 6/21/16

See all answers (1)

Show all questions (28)

igogo Headquarters

The Apex, 2 Sheriffs Orchard, Coventry, CV1 3PP, UK

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About igogo (from the business)

Description

igogo: venta online de gadgets y electr?_nica. m??s de 30,000 productos al mejor precio: Tablet PC, M?_viles, Relojes baratos, Accesorios... Y mucho m??s!

Company Representative

eva g.

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