I bought this app and you can not subscribe once you are registered. It does not work and it will take away your money. I am looking a way to get my money back and where to report this issue.
It would be much appreciated if any one would suggest where/how to report this scam.
Thank you
I started signing up because they advertised a seven day free trial. After I put in my card information it took me to a page where I could pick my plan. After seeing how expensive it was, I left the website without finishing signing up. My bank blocked the first charge, then two weeks later they charged me again. I contacted the company and they said they couldn't give me a refund because I purchased a fax number, which they said nothing about. When I replied explaining that I never finished registration I got the same generic response. I never got any sort of welcome email, never used the service and had to set up a password to cancel the account I never created. If you accidentally give them your card number just cancel it because they will charge you!
DONT DO IT. DONT FALL FOR THE "TRIAL"! I TRIED TO CANCEL AND INSTEAD THEY CHARGED ME $178.00 FOR AN ENTIRE YEAR! AND (!) THEY CHARGED ME FOR ONE MONTH! THE APP DIDN'T EVEN WORK FOR ME AND I TRIED TO CANCEL IT WITHIN THE 7 DAYS. I AM FURIOUS WITH THEM AND FOR THE AMOUNT OF TIME I'VE SPENT UNSUCCESSFULLY TRYING TO RECOUP MY MONEY. THIS IS BS. BEWARE.
It is a scam, I had the misfortune to be fooled into thinking it is a real business... Once you put in your info you will have a series of frustration and regret, not limited to them trying to charge your card(the 'fax service' doesn't even exist, yet, auto non stop computer generated emails(regardless of you contacting them to cancel)are non stop and relentless. I am trying to figure out who to contact in the UK to get this scam shut down! DO NOT GIVE THIS SCAM SITE ANY OF YOUR INFO, YOU WILL BE SORRY IF YOU DO!
I hate this company as they costed me 100 dollars and they will not return my money, or answer my email. Im so upset as I cant afford to throw away 100 dollars. I hate you
I contacted the ifax customer care when I wanted to cancel my subscription. They were diligent and offered me super discounted offers to continue with the services. Sadly, I didn't have the need of faxing anymore and had to decline their offer.
The application is easy to trust with its distinct features. When I sent a fax to London and it failed, I got a mail from the ifax team outlining all the reasons for the fax failure. I even got all the credits I used for the fax back in my account 5 minutes later. Simply marvelous!
I used ifax a few days ago to send some documents to Spain.The application Worked effortlessly. I didn't even need to sign up or create an account to Send the documents. A perfect solution to all faxing problems.
The ifax website has a great user interface. The sales team is very convincing and prompt. They ensure that you have no questions left after a demo. They value your time and complete the demo in the chosen time period. The customizable plan is perfect for my company. Looking forward to working with the ifax team in the future.
App works, but they won't stop billing. Tried to cancel for two months and won't even respond. They keep billing me.
Impressive user-interface and great services. Will gladly recommend ifax to my friends and family if they ever needed to fax documents.
Finally found a very convenient app that actually works. By far this is the
Best option if ever I need to fax some documents in a pinch again.
The ifax customer service is fantastic. Their service is very reliable. The web app and the mobile application make it flexible to work on the go.
I sent 2 fax and they charged me $280.00, which emptied my bank account, FRAUD
Please do not use, horrible
The fax quality is so poor it is barely readable. Prices for subscriptions are outrageous at best. DO NOT GET THIS APP!
Overview
Ifax has a rating of 2.4 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Ifax ranks 7th among Fax sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members