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How would you rate iDrop News?
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California
1 review
0 helpful votes
Follow Joanna B.
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Been a subscriber for last 5 years and have ordered from them many times. Just and FYI, the store is managed by a third party and shipping can take time, depending what you order. Digital goods such as the VPN I purchased was instantaneous. Not so much with the iPhone cables. I contacted the support and was told that they were back ordered. It took 3 weeks to get them! Most other orders such as the iPad pen took 15 days. See the proof attached.

Date of experience: June 17, 2020
Pennsylvania
1 review
3 helpful votes
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Let me guess. Another Chinese company doing business unethically. No returns even though the products are $#*!. Customer service is non-existent. Products are defective, don't work as advertised and are certainly not discounted the way the company claims. Do yourself a favor and steer clear. If you order, you will most definitely regret it.

Date of experience: October 2, 2021
Michigan
1 review
8 helpful votes
Follow Carl O.
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The "news" site is generally worthless and it (and their emails) push the JUNK they sell at the drop store. I was sucked in and when I tried to return the junk, only received 1/2 of the owed refund amount. They sent a reply saying "their vendor" shows a full refund and wouldn't budge. Their systems are truly not to be trusted with your info / money. Very shady I recommend avoiding.

Date of experience: April 24, 2020
California
2 reviews
2 helpful votes
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It seemed like a good deal: $50 for a lifetime license on one device. However the license key seemed to work in that I could download the program to my Mac, but could never actually activate it. Numerous contacts with the Idrop people (they are responsive) did not yield a result. Total Pain. Just pay the Microsoft extortion and suck it up from the real company.

Date of experience: March 24, 2022
Georgia
1 review
0 helpful votes
Follow J M.
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For 6 weeks have been contacting this company for refund on returned purchases. They do not acknowledge the contacts, nor do they care how much money the customer has invested and has lost. Meanwhile, this company is promoting itself like a successful one.

Date of experience: December 17, 2020
GB
1 review
1 helpful vote
Follow Susan G.
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They sell your email address to scammers. I receive on average 20 emails every day from scammers because of them. Every one has a different email address. I reported them to GDPR and they contacted them but they still keep doing it. The emails either tell me I've won a phone or tablet or they are from Bitcoin sellers. All just want your bank details. It goes on day after day relentlessly. I block every one but the next day there's a fresh batch.
I didn't buy anything from them, I simply signed up to get news about Apple products.
All GDPR do is write to them and tell them to stop. They told me that because they've done that the case is closed. That's it!. All that fuss about everybody changing the way they work in order to comply with the new laws and if you don't comply you just get a email telling you off. I wish I'd have known that before I spent a fortune changing my company website.

Date of experience: March 7, 2021
New York
1 review
5 helpful votes
Follow Regine L.
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I bought ThunderDrive Pro on Nov. 29,2019 and all the messages I ever receive from IDropNews are " we are currently acquiring your license for this product." When you go on their website to submit a request, there is no submit button so there is not possibility to contact them. They do not have phone support or an e-mail. I'm very dissapointed and would not recommend them to anyone. I have lost over $40.

Date of experience: April 5, 2020
Massachusetts
1 review
4 helpful votes
Follow Onewise G.
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This site is a scamming site, advertising the crappy products without any support or refund after purchase. They should not be allowed to do any business online furthermore advertising Apple products. Stay away and don't buy anything from this site.

Date of experience: June 20, 2019
Texas
1 review
0 helpful votes
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Blue face masks
July 18, 2020

Worse masks on the market, first one came in improperly sewn, they replaced it and the second one came in with even worse sewing, one half of one of the velcro pads was not sown. Too small a mask for adults.

Date of experience: July 18, 2020
California
1 review
3 helpful votes
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Defective Products
August 5, 2019

This company is selling defective Mac look like products and saying the quality is comparable to Mac products. Once you buy the product they say no refunds and no returns. I reported them to the BBB. BEWARE! Look carefully at the reviews, they have 12 one star ratings and 5 five star ratings. The five star ratings are probably self endorsed because they should have some ratings between one and five stars.

Date of experience: August 5, 2019
Texas
1 review
2 helpful votes
Follow Michael L.
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I brought 2 Sound Sense Bluetooth Earphones + Portable Charging Box. They are inferiors and do not work. It paired with my iphone the first time, afterwards it could not pair with my iphon anymore. They do not have a number to call. Only way to contact them about technical support and customer services is to send them a inquiry on their site. However, my inquires are not replied at all. Besides, their products are not cheap but got low quality. The bottom is DO NOT EVER PURCHSE ANYTHING FROM THEM. Amazon is much better.

Date of experience: January 1, 2021
Georgia
1 review
4 helpful votes
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Bogus customer service
January 2, 2019

Sent two emails to customer service requesting clarification on their return policy, which is zero since all sales are final. Besides possibly the only online company with a no return policy, received not a single response from customer service.

Date of experience: January 2, 2019
Florida
2 reviews
17 helpful votes
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Air buds are GARBAGE
November 3, 2018

I ordered a pair of air-buds because I thought that I would be able to return them, should they not work. The volume can not be turned up so you can hardly hear the call. I called and requested to send them back for a refund. Instead I was sent another pair. So instead of having on set of trash air buds, I now have two.

Think before you shop from this store.

Date of experience: November 3, 2018
Ohio
2 reviews
6 helpful votes
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Scam artists!
November 5, 2020

I wanted an Apple Watch charger and on their site was one that interested. Problem was they pics showed two different chargers. I emailed asking which one I would get. I received a picture back of the higher quality one which was also the one that I wanted. I ordered it but I received the inferior version. I wanted a refund even though refunds were not offered because I didn't receive what I was promised. Approximately 40 emails later they checked with their "selling partner" and I was offered a refund minus $10.17 I assume for return shipping. I pointed out to them that I was a customer of iDrop News and not their partner and I should receive a refund from them and they can take up the dispute with their partner. I have received no response to that. I have disputed the charge with my credit card company and filed a Better Business Bureau complaint. Stay away from this company. A perfect bait & switch/scam company if there ever was one. The two photos show them confirming the item I received is the same one I was promised. Make up your own mind.

Date of experience: November 5, 2020
Tennessee
1 review
5 helpful votes
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STAY AWAY, I HAVE ORDERED FROM THIS COMPANY ONE TIME WITH NO ISSUES BUT THEY JUST STOLE MY CREDIT CARD NUMBER WITHOUT MY AUTHORZATION AND CHARGED ME OVER $500 AND SENT ME 2 IPADS THAT ARE JUNK FOR SOMETHING THAT I DIDN'T ORDER. I'M GUESSING THEY HELD ON TO MY CREDIT CARD INFORMATION. I DON'T REMEMBER BEING ON THEIR WEB SITE IN THE LAST YEAR. THERE IS NO PHONE NUMBER ON THE SITE TO CALL AND SPEAK WITH ANYONE. BY E-MAIL, I TOLD THEM I DID NOT ORDER THIS BUT THEY SAY THERE WAS NO WAY TO GET A REFUND AND WOULD NOT GIVE ME ANY CONTACT INFORMATION. I ATTEMPTED TO GET A VENDOR NAME AND NUMBER BUT THE COMPANY IS NOT RESPONDING OTHER THAN THAT ONE TIME TO SAY THERE WAS NO WAY TO GET A REFUND. I SURE WOULD BE GLAD TO RETRACT MY BAD REVIEW IF THEY WOULD CONTACT ME AND MAKE THIS RIGHT BUT I AM NOT HOLDING MY BREATH. I NOT SURE HOW SOME PEOPLE THAT ARE WRITING THESE REVIEWS ARE FINDING CUSTOMER SERVICE WHEN IT DOESN'T EXIST. THEY GOT TO BE CROOKS RUNNING THIS SITE.

Date of experience: December 28, 2019
Texas
1 review
4 helpful votes
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I ordered the 3-pack cable from Idrop store. All the cables went bad within 4 weeks from the day I received it. When I contacted Idrop to complain and asked for replacement, first they said that the warranty was only 2 weeks. When I insisted that these cables were defected, they said that it is from a third party and they are not responsible. A third party that can not be reached go figure. I do not recommend ordering the 3-Pack 10-ft cable from this side. Furthermore, because of the we don't care attitude in their reply email, I don't recommend ordering any item from this side. Now I buy my cables from Amazon very reliable and they always have good customer service.

Date of experience: November 8, 2018
Maryland
1 review
0 helpful votes
Follow Raff P.
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IDrop News is terrible in customer service and their Website ads are false. I bought two items at different times. First item is the OXITEMP smartwatch. Battery gone bad and replacement different model and a lot cheaper. No refund. Second item, ad says original Apple Lightning USB cables. When received, they are NOT Apple. Came in plastic with sticky label FOXCONN F0V9453DCE0G8H3AN. Looked it up and they are after market and sells a lot cheaper. I bought 2 for $19.99 plus tax and shipping = $24.18. I bought them because of the $10 credit from iDropnews from the agrevation/frustration and waste of time from the OXITEMP smartwatch. I will not buy anything from them anymore. IDropNews store is the Webstie advertiser for small stores/resellers who sells stuff that are cheap and hike up the prices. Some items such as the OXITEMP smartwatch is not refundable and sales final. Beware of buying items/services from iDropNews..

Date of experience: December 10, 2020
Florida
1 review
7 helpful votes
Follow Rich M.
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I ordered wireless ear buds that will not properly charge. Since they apparently have a no refund policy it looks like I'm stuck with a low quality product that doesn't work. No phone numbers to call either. DO NOT BUY FROM THEM.

Date of experience: December 27, 2018
California
1 review
0 helpful votes
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I purchased KN95 mask's pack of pac of 10 and never received them. I have emailed them and complained numerous times and never got a replay. So, in other words, it was a scam and they ripped me off.

Date of experience: May 8, 2020
Florida
1 review
6 helpful votes
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Purchased an item from them over a month ago. Still not mailed and no way to contact anyone. They say the item has been prepared for mailing, but never shipped.

Date of experience: December 11, 2018

Overview

iDrop News has a rating of 1.9 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iDrop News most frequently mention and customer service. iDrop News ranks 254th among Tech Blogs sites.

service
5
value
5
shipping
4
returns
4
quality
5