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How would you rate iDrop News?
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Florida
1 review
6 helpful votes
Follow Malinda E.
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Purchased an item from them over a month ago. Still not mailed and no way to contact anyone. They say the item has been prepared for mailing, but never shipped.

Date of experience: December 11, 2018
California
1 review
7 helpful votes
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Make darn sure you are protected either by your credit card or Paypal. They cannot be legit, as they never ship any item you buy and claim there is no recourse! They must be put out of business!

Date of experience: January 9, 2019
New Mexico
2 reviews
8 helpful votes
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1 of 4 products faulty
January 15, 2019

Sent them a message as required they responded until I sent them all the proof they asked for and then nothing. Been weeks. Horrible experience. Cheap product in quality. Horrible customer service

Date of experience: January 15, 2019
Florida
1 review
4 helpful votes
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This is a scam compney
January 2, 2019

Scam company when you buy anything from them and you don't like the will not take it back
So check in eBay first you will find the item that you looking for a way cheaper

Date of experience: January 2, 2019
Connecticut
1 review
2 helpful votes
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Scam for sure
May 20, 2020

The worst... do not order anything from these people!... total ripoff... products are subpar... customer stinks... policies change by the second

Date of experience: May 20, 2020
Missouri
1 review
0 helpful votes
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I have purchased several products from iDrop News Vendors and have had very good experiences with one exception. The most recent item did not work properly and after contacting customer service and giving all of the information requested I will be receiving a full refund. This type of standing behind products advertised by vendors is commendable. I plan on continued good relations with iDrop News.
Happy customer.

Date of experience: June 6, 2018
Connecticut
1 review
1 helpful vote
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I had ordered an item from iDrop. Item cam very timely but did not arrive as described. Reached out to customer service, who contacted the vendor. Order could not be filled as described and issued me a full refund. Have ordered from them before, successfully, in the past and will order again!

Date of experience: June 7, 2018
California
1 review
1 helpful vote
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Fantastic!
August 5, 2017

I will have no trouble buying anything through idrop, They helped me right away and made sure everything was as it should have been. Great Job guys keep up the great work.

Marcel

Date of experience: August 5, 2017
Virginia
1 review
1 helpful vote
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Sam's Club RipOff!
December 9, 2020

It's a scam! Offered incentives to join! Not recognized by Sam's Club! Had to go through my CC company to get my $108 charge back!

Date of experience: December 9, 2020
Wisconsin
1 review
0 helpful votes
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I purchased face masks that are advertised as reusable in description, but in fact are not meant to be washed!

Date of experience: May 13, 2020
Michigan
2 reviews
2 helpful votes
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I needed help in attempting to cancel my VPN account and was directed to the correct online site, after getting poor results from the IDrop staff. Robert P.

Date of experience: April 30, 2018
Florida
1 review
4 helpful votes
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My advise is not to use iDrop nor buy any of their 3rd vendor products. I purchased ear buds for $30 which I thought was a great price, well long and behold the saying is true you do get what you pay for. Needless to say the $30 will buy you pretty much a piece of crap! I contacted iDrop to request for an exchange... not even a refund. IDrops response was that I need to send proof that the devise is damaged? Really? I didn't event request for a refund. IDrop really needs to rethink their return / exchange policy. It's not a coincidence that on their survey for customer service out of the 5 questions that they ask you one is poor service due to return / exchange policy. Hmmm if you know you have that many complaints and your surveying it why don't you fix it? Save yourself the trouble spend the extra cash and buy a better product or go through amazon because iDrop the is the type of company that only goes as far as to collect your money than won't take further actions if you were to have a defective device.

Date of experience: November 27, 2018
New York
1 review
1 helpful vote
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MS Office malfunction, impossible to install. Tech ppl are incompetent.No telephoe support Won't refund

Date of experience: May 4, 2022
Montana
1 review
6 helpful votes
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Scam Site
January 23, 2019

Do not buy from them. It's a scam. Notice the review scores and how there's no way to actually submit a review. STAY FAR AWAY.

Date of experience: January 23, 2019

Overview

iDrop News has a rating of 1.9 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iDrop News most frequently mention and customer service. iDrop News ranks 173rd among Tech Blogs sites.

service
5
value
5
shipping
4
returns
4
quality
5