Ibotta

For the most part, Ibotta is an easy, fun, and rewarding program to experience. All things come with ups and downs (ex. Good cash back offers, bonus deals, holiday challenges vs. missed deals, service connection issues, and so offers not attaching at times). But for the most part I will continue to use this program and refer others to use it as well.

Thanks for the opportunity to save.
🏿

I've been using Ibotta now for a couple of years. It takes a few minutes before you go shopping to check off things or review updates on the app, but totally worth the small amount of time put into it. I catch myself sometimes buying something online, only to realize I didn't go through Ibotta! There's lots of businesses you can pick from to get money back, and very satisfying when you receive cash. There's a few glitches here and there, but it usually evens out.

If money is missing or missed, they are quick to answer and resolve it.

Overall, I've been fairly satisfied with Ibotta and my earnings through grocery, various retailers and restaurants. However, I don't understand why there are hundreds of offers available across many stores/retailers, such as Meijer, Kroger, Walmart, etc., but those same offers are not available for BJ's Wholesale Club—you only offer a handful, and I've noticed it's never for products like paper towels, toilet paper or laundry detergents—why is that?! I wish someone would look into that… needs to change!

I bought 5 each of 2 types of Kellogg's cereals but was only given credit for 5.The error was corrected right away once I resubmitted the receipt.
I don't like that Dollar General automatically gets submitted to Ibotta vs submitting the receipt myself because there are too many mistakes when it's automatic in my experience.
If I forget to put in my telephone#then I am out of luck with Ibotta on that particular receipt.

Ibotta has been great! I get cash back for everyday items I need. I've only had one issue so far: there was a $2 cash back offer for "Maybelline New York Mascara, any variety, any size." I bought the two pack of Maybelline New York Mascara & after getting home & scanning my receipt, the app said it doesn't qualify. Why not? It's Maybelline New York Mascara, any variety, any size. I emailed customer support & they helped me get a resolution (they credited my account $2). Thank you!

I did submit a request for 3 items that didn't get attached on the ibotta app. But the I bought AI. T team corrected it and accepted my receipts and they took care of it and they deposited my cash. I'm very happy. I've been trying to get to this point for a long time. So I'm very happy 4 stars. Thank you. I bought it for correcting and addressing my issues with my receipts and. For my products for that purchase, keep up to go to work. Thank you, 4 stars.

They went through the process of correcting the issue and address it and then reviewed it and responded by adding my deposits. So I'm very happy 4 stars.

I placed and order #*******449 with Sam'sClub on Feb 21,2024 through the browser extension on my computer and was logged into my ibotta account. When I selected Sam;s Club 4% cash back came up which I selected. My order before taxes was $96.90 so at 4% back I should have received $3.88 but I was notified that I only received 0.72 cents. The same thing happened the last time I placed a Sam's order and the issue was corrected. Why does this keep happening?

The care team took care of my issue. Thanks!

It was pretty simple just slightly frustrating as it took sorta forever for my rebates to be processed. Which I understand since as many loops as I had to jump I'm sure so did the people that helped me. However, the individual who assumed my account was already linked with no proof was annoying. Regardless everyone else was nice, respectful and fast to reply.!

I like using Ibotta because the savings are instant and the money is real, not in form of a gift card or store credit. With a little planning, you can clip your preferred items before going to the store or while shopping. Then, just record your receipt through the Ibotta app and see your savings grow. It's a great way to make extra money for items that you regularly shop for.

The app is not difficult to work and the customer service (when i needed it) is good. When I first signed up I was getting a total of approximately $20 per month. This time it has taken me 3 months to get to $19.50 (still shy of $20 as I enter month 4). My shopping habits haven't changed. Being a little un-trusting - I think the algorithm is holding back on cash backs they know I like. They are trying to force me to try a product they're pushing. I don't appreciate that.

I didn't get a cash back. I contacted them. They fixed it. Wahlah! Good job guys.

Generally speaking, I've enjoyed using Ibotta. What I don't enjoy is missing out on getting $2 for a product that I did purchase, was on my receipt, exactly the right size and brand, yet not getting the bonus. Come on! Sure, it's only $2, but this seems to be happening more and more lately. Do better, Ibotta!

For the most part, I really enjoy Ibotta. I enjoy getting the savings and they do add up
My only negative is that I frequently must double check to ensure that all of my savings were processed and then report them. This has happened with loyalty cards as well as non loyal card stores.

The customer service does resolve any issues I raise.
My only negative is that it’s hard to connect with customer service on the app and I usually go through an email to contact them.

I had an issue with missing rebates, after two tickets it got resolved. I am pleased customer service went back and reviewed the receipt and issued all my rebates. They also followed up to make sure I was satisfied. It's great that customer service doesn't let technical issues fall by the wayside.

I bought the required items and scanned the barcodes twice and scanned the receipts. One of the rebates of $6 was missing from account. Ibotta added the $6.00 I was due.

I’m missing 6.00 again. I’m got start a class action suit

Update: Ibotta reached out and fixed my current issue and gave me some troubleshooting steps. Thank you!

I've been using Ibotta for 3 years and have found quite a few savings. As a vegetarian I find there are not many offers to save on plant based products. My only other frustration is when I add a product, find the same product by description and picture and yet after purchasing the item I'm told the barcode does not match.

I love earning cash back with Ibotta. If they would put some more popular items being bought other than all the more expensive items more people would scan. Groceries are a number one expense in family's budget. Money back is a big incentive.

Unable to claim items in certain categories. Have had to contact twice for same issue at two different times.

I'm new and figuring how to link up some accounts could be easier. But let's face it, it's probably my fault for not doing it correctly!

Ease of use, good items to claim on and a lot of stores available. Fast processing. Can you get playstation gift cards added? Sony too?

Had made purchases and did not receive credit for them. Ibotta customer service reached out and after reviewing corrected the issue. Thank you.

I ordered a power washer on your app. For $287. And you only gave me $1.50 when it said I should get 6% back?

Just said I got $1.50, which I already knew with no reason why.

I purchased only one (1) Carbons stain devil. Tried to correct the mistake but it credited me for five purchased. Please fix.

I've seen the TV ad's and finally decided to try it. It was pretty easy to figure out how it works and very user friendly (especially for someone who is bad with technology). I like the many stores to choose from as well.