I can't withdraw my cash to pay pal. Every time I try to do so, it say that the info doesn't match? How can I withdraw my accumulated cash?

asked by Judith J. on 3/15/17

3 Answers
Thumbnail of user musicmanr

I just transferred $95.05 to my paypal for the first time. I've had the app for about a month and a half. The trick is to make SURE you have the correct Ibotta password you used when you installed the app and the correct password to your PayPal account after you have linked it to Ibotta. It went super smooth but if you put in the wrong password on either it will not go through (nor should it).

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Thumbnail of user lucym80

Wow. This same exact thing happened to me! It took a month before I was finally able get my funds. I didn't think it was a scam but it is absolutely A SCAM! They wait until you want to withdraw your cash to pull out all the stops on reasons you can't.

Anyone who has ANY issue with receiving their funds from Ibotta needs to make sure that they at least file a complaint / OR review with the BBB (the BBB lets you file a complaint OR review about a company BUT NOT BOTH) or file a complaint with the Federal Trade Commission.

This company is getting over on people who are giving up and not doing all they can to get the money they earned. They counting on you to say forget it so that they don't have to pay you that money. Despicable isn't it?

Good Luck.

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Thumbnail of user annetteb32

Sounds like your account is deactivated send another email asking them to show you either a receipt or the exact infraction that cause them to deactivate your account. Tell them you do not want the same stock email and you expect a response by the end of the day. Further advise them if this does not happen that you will sue them for defamation of character and practice your freedom of speech under the First Amendment and let every possible media know Ibotta is nothing more than a scam site and frankly quite surprising that there in Colorado their behavior is that of a company overseas.
I did this and received an email that day stating as a one-time courtesy they were going to reactivate me however should this Behavior continue.
Inappropriate customer service as they are still accusing me but have nothing to prove.
Once your account is activated immediately transfer your money into your PayPal account from PayPal put it straight into your bank account and say goodbye to Ibotta there are other sites that are much easier

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