Overview
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
I really enjoy getting money back on items I'm going to use anyway
Went good but still learning the process. Going to keep on using.
This is the very best cash back app. You will be happy..
I save on every day items and donate to charity all because of Ibotta.
Excellent and fast response to my issue. Resolved right away. Great customer service!
Great customer service. Resolved my issues very quickly. Thank you
I totally love being an Ibotta member and enjoying saving money with Ibotta.
I was discouraged for a while. But I can push on but that hurt. Please review my dismissed receipt.
I appreciate the fast and professional customer service!
It so easy to earn cash on things that I buy already
I'm passing financial struggles but thanks to Ibotta I can afford some food for my family thanks GOD and Ibotta
This has been the best app ever and actually let's you cash out its easy simple and make cash back!
I had an issue with my account and they fixed it right away
It is hard to submit receipts they do not fit like the app wants it to,
Immediately corrected my issue with one email and credited my missing cash.
I just down load the offers I an interested in. Shop. Scan the receipt.
It is so easy to take a pic and receive money back!
Thank you IBOTTA TEAM for catching the item I missed on my last shopping trip! You are the greatest!
I had 4,pop tarts app just give me a dollar should have been 2 dollars
I have found the app easy to use and many products that I use or consume daily.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members