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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Anytime I email the care team they take care of it swiftly which is much appreciated. Thank you, Kim.
I thought this would be like clipping coupons and it is to some extent, but you're getting my entire receipt, don't you see what I got that's on your list of offers. I'm telling you I'm gong to Ralph's to shop, with the aide of bot that you're using, can't you see that I bought what you wanted me to buy.
I don't know, seems frustrating.
Ibotta responded quickly and resolved my refund. Very pleased.
Had a problem with an Ibotta redemption issues. Received a quick reply that was exactly what should have happened.
Customer Service quickly assisted me with a issue of a offer not be credited. I sent a email explaining the issue and within minutes, the offer was credited. The Customer Service department is very efficient!
Customer service has been the best I've ever dealt with continuously. Any issue I run into they are efficient, polite and get it taken care of within hours.
Ibotta is an app that I have been using for nine years now and I have always been treated fairly whenever I had an issue. Thanks for giving excellent customer service.
Lifetime earning $1053.00! Been a member since 2016 I think. You got to work at it but cash back on the things you buy anyway? Why not! Great deal.
I've had to submit tickets for a few transactions lately and customer service support has gone above and beyond to help. As late as 11pm, they were emailing me, reviewing receipts, and updating my account. I am very pleased with the service given.
Large line of available products to choose from. If you have Any cash back that you earn is applied to your account quickly. If you have any questions or disputes about missing cash you should have received and do not just contact their customer service help center. They are very helpful n very quick to responded to anything you may have a question about.
I love using Ibotta. Getting the cash back is great and I love it even more when it flags something I didn't clip when my cards linked to the store.
I like ibotta I haven't redeemed yet but hoping I will soon
I appreciate very much the katcjing but I scratch my head when I think of the time wasted for 50 cents often enough. You can't find the item, going back and forth. Hiring extra people to check if you submitted the item …. Already twice this week.
Hello Joyce! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
If you've clipped something that requires you to purchase 2, and it doesn't recognize it on your receipt, it asks for you to scan the bar code. If you purchased 2 and they are exactly the same, scanning the bar code only recognizes one.
Trustworthy app and enjoyable to interact with choosing your savings and learning of new products that are coming to the market.
The Ibotta app is easy to use (just check what you plan to buy and scan a receipt!). It's great to get money back on items I'm already buying! It's easy to redeem for gift cards or paypal. Customer Service has always been responsive if a rebate did not go through. Highly recommend!
I had trouble submitting a receipt. I wrote up a ticket for customer service to review the problem and they responded within minutes.
I was supposed to get $65 on 3/5/2024 but they never paid me, I will never use ibotta ever again. It seems like they lied to me.
Ibotta is such a cool app. I wish I had found it sooner, it's so cool getting cash back on everyday items I love! It's great you can earn bonuses and earn money and that's a truly beautiful thing when you're a parent of a teenager and a toddler like myself! :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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