Ibotta has a rating of 4.0 stars from 3,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 6th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
Why do I just get 1 item with cash back. The items say that I can get 3-5 on each receipt, yet u only gave me 1. What happened and why, please
For cash back. Everything helps.
Offers are confirmed in a timely way. Good customer service
Offer was missing
Recommended
I've been using Ibotta for a few years now and overall it's been really good. I do think they could have more options as lifestyle changes. I've changed my diet as I've gotten older and there are not always a lot of items in the produce section or frozen fruit and vegetables that can be redeemed. Ibotta sent out an email/article not too long ago about inflation and how it affects shopping but they have not changed the redemption amount on some of the more expensive items. I wish that would improve.
When I first got it, it was the first grocery shopping cash back app I used. A friend told me about it so I tried it and it was different and a way to get money back from shopping.
Two different times I bought watermelon 🍉 and didn't receive credit
Great way to shop and earn
I am bewildered about the Food lion dollar. I was under the impression that when I shop at Food lion. I would receive the one dollar on indicated on the toggle Food Lion. Most of my grocery shopping is done at Food Lion but I have not received this Dollar yet. Just don't understand the process thank you.
The explanation on the Q&A does not address my concern.
I like to save every penny, I can.
U notified me I missed claiming an offer and told me how to claim it
Not sure how I missed it but thank u for your help
I did not claim an item at food lion and Ibotta gave me a heads up
I bought 5 each of 2 types of Kellogg's cereals but was only given credit for 5.The error was corrected right away once I resubmitted the receipt.
I don't like that Dollar General automatically gets submitted to Ibotta vs submitting the receipt myself because there are too many mistakes when it's automatic in my experience.
If I forget to put in my telephone#then I am out of luck with Ibotta on that particular receipt.
I've seen the TV ad's and finally decided to try it. It was pretty easy to figure out how it works and very user friendly (especially for someone who is bad with technology). I like the many stores to choose from as well.
I could always use some extra cash.
The Ibotta customer service has been exceptional. Even though I have had some issues with getting credits along the way, they have always worked with me on getting them resolved.
I do use but at homeland I can't get the offers for some reason. I have the homeland card and it's registered with ibis's but I never see cash back. I usually don't shop at homeland anyway their prices are significantly higher than Walmart.
The app is not difficult to work and the customer service (when i needed it) is good. When I first signed up I was getting a total of approximately $20 per month. This time it has taken me 3 months to get to $19.50 (still shy of $20 as I enter month 4). My shopping habits haven't changed. Being a little un-trusting - I think the algorithm is holding back on cash backs they know I like. They are trying to force me to try a product they're pushing. I don't appreciate that.
I didn't get a cash back. I contacted them. They fixed it. Wahlah! Good job guys.
A couple of people told me it was easy to use (and it is!). And, in this economy I can use all the savings I can get.
I purchased a 141 oz all detergent and on the ibotta app it says that there's a $4 rebate when I scan the item it said this is correct when I Uploaded the receipt it only gave me a $3 credit
I used to trust it
For the most part, I really enjoy Ibotta. I enjoy getting the savings and they do add up
My only negative is that I frequently must double check to ensure that all of my savings were processed and then report them. This has happened with loyalty cards as well as non loyal card stores.
The customer service does resolve any issues I raise.
My only negative is that it’s hard to connect with customer service on the app and I usually go through an email to contact them.
A friend shared that it was easy to use and I use coupons.
It was a little confusing, but it was my first time trying it.
My wife is using it.She refer me to it.
Ibotta has been great! I get cash back for everyday items I need. I've only had one issue so far: there was a $2 cash back offer for "Maybelline New York Mascara, any variety, any size." I bought the two pack of Maybelline New York Mascara & after getting home & scanning my receipt, the app said it doesn't qualify. Why not? It's Maybelline New York Mascara, any variety, any size. I emailed customer support & they helped me get a resolution (they credited my account $2). Thank you!
If you've clipped something that requires you to purchase 2, and it doesn't recognize it on your receipt, it asks for you to scan the bar code. If you purchased 2 and they are exactly the same, scanning the bar code only recognizes one.
I need to save money
I did submit a request for 3 items that didn't get attached on the ibotta app. But the I bought AI. T team corrected it and accepted my receipts and they took care of it and they deposited my cash. I'm very happy. I've been trying to get to this point for a long time. So I'm very happy 4 stars. Thank you. I bought it for correcting and addressing my issues with my receipts and. For my products for that purchase, keep up to go to work. Thank you, 4 stars.
They went through the process of correcting the issue and address it and then reviewed it and responded by adding my deposits. So I'm very happy 4 stars.
My cousin referred it to me. She's been using it for a long time. In several of the extreme couponning, apps that are classes on YouTube referred over 5 to 10 of them. So I trust their judgment.
I used to have a lot of trouble getting issues resolved quickly, and it took so much of my time. I have given feedback to Ibotta, and I definitely seen improvement. I was extremely pleased with the last issue I had and how quickly it was resolved! I really hope I'll be able to update this review to five star later.
I'm getting more comfortable using but I'm still pretty confused about a few things.
Ie: are all receipts scanned? Am I correct that I can get.10 per receipt? Can't find the camera to use on receipts...
Television Ads
Items usually get picked up easily from the photo of receipt, not today, missed several. Also, when I selected an item and scanned barcode, not accepted. I should have scanned at store but really think this is a system error. And I do not see how to submit a claim. Used to be very easy to spot on app..
I ordered a power washer on your app. For $287. And you only gave me $1.50 when it said I should get 6% back?
Just said I got $1.50, which I already knew with no reason why.
Has been good to use until this.
I've been using Ibotta now for a couple of years. It takes a few minutes before you go shopping to check off things or review updates on the app, but totally worth the small amount of time put into it. I catch myself sometimes buying something online, only to realize I didn't go through Ibotta! There's lots of businesses you can pick from to get money back, and very satisfying when you receive cash. There's a few glitches here and there, but it usually evens out.
If money is missing or missed, they are quick to answer and resolve it.
Saw a commercial and sounded like it was worth trying.
I like using Ibotta because the savings are instant and the money is real, not in form of a gift card or store credit. With a little planning, you can clip your preferred items before going to the store or while shopping. Then, just record your receipt through the Ibotta app and see your savings grow. It's a great way to make extra money for items that you regularly shop for.
I found out I could save money.
I bought the required items and scanned the barcodes twice and scanned the receipts. One of the rebates of $6 was missing from account. Ibotta added the $6.00 I was due.
I’m missing 6.00 again. I’m got start a class action suit
I try to save money
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.