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HVACDirect.comReviews 1,809

4.7

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.7 stars from 1,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33

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Daisy M.
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Thank you
December 28, 2017

Thank you

Date of experience: December 28, 2017
Tim H.
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Fast and easy
December 27, 2017

Fast and easy. Only thing was I e-mailed before hand to see what shipping would cost. They told me it would be free shipping. Ended up paying around $30.00 for shipping.

Date of experience: December 27, 2017
Mark R.
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Easy to use website
December 27, 2017

Easy to use website. Quick shipment and delivery.

Date of experience: December 27, 2017
Peter T.
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Great Prices and information
December 24, 2017

Great Prices and information.

Date of experience: December 24, 2017
BARBARA R.
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I like the question and answers
December 21, 2017

I like the question and answers. I found the answer to my question there without having to ask it. The site is also easy to access.

Date of experience: December 21, 2017
Jack P.
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Very pleased with all the support
December 19, 2017

Very pleased with all the support.

Date of experience: December 19, 2017
Odean N.
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Very pleased
December 18, 2017

Very pleased. All went well from start to finish thanks

Date of experience: December 18, 2017
Clif O.
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Kevin was very helpful in technical
December 18, 2017

Kevin was very helpful in technical

Date of experience: December 18, 2017
Kevin S.
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Easy to figure out what exactly I needed to purchase. Having all the specs available was a plus. Delivery of product was timely and convenient. Product arrived in good shape.
After installing product. Worked according to manufacture specs. Overall a good experience all around. Will be doing future business with this company.
Thank you.

Date of experience: December 17, 2017
Shamike R.
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The purchase experience was hassle free!
December 14, 2017

The purchase experience was hassle free!

Date of experience: December 14, 2017
Laura P.
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I haven't received anything yet, so I can't speak to product, but the site is easy to use, they were quick to get back with me via email when I had a question, and... So far so good.

I can now speak of product. I received it quickly. The driver called me when he was close, which gave me time to prepare. He was helpful and polite.

I got my heat pump in perfect condition and would recommend hvac direct to anyone. My dad told me he would need a new unit before summer sets in and I suggested them.

In short, I couldn't be happier.

Date of experience: December 14, 2017
Ralph F.
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Google ad stated free shipping
December 12, 2017

Google ad stated free shipping. Though through luck I did get a cyber Monday discount. After install procom ventless gas furnace stinks the house up
Get what you pay for

Date of experience: December 12, 2017
Derek G.
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A
December 12, 2017

A

Date of experience: December 12, 2017
FRANCISCO M.
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It is the first time I buy with HVAC, I hope the service is of quality waiting to receive the purchased items, thanks.

Date of experience: December 12, 2017
Megan G.
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We looked at this product this summer and were told by a representative he would bring up a sample to show us prior to purchasing. We waited to purchase til we saw the sample, but were not ever contacted after that to see the sample, and then the price increased $700 on the product. We were unable to get the previous lower price, although we were waiting on a sales representative to contact us that they had the sample ready to show us. Therefore, we ended up paying more than we planned because we were waiting for something we had been promised.

Date of experience: December 11, 2017
Paul W.
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Easy shopping great site fast delivery in perfect condition

Date of experience: December 10, 2017
Matt J.
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Loved the website!
December 10, 2017

Loved the website!

Date of experience: December 10, 2017
Roger S.
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Nice
December 9, 2017

Nice

Date of experience: December 9, 2017
Donald X.
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I have been using your service for months and am happy with product and shipping. It is usually delivered before the time specified. Keep up the good work.

Date of experience: December 8, 2017
RAMON S.
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Good experience with Goodman furnace
December 8, 2017

Good experience with Goodman furnace

Date of experience: December 8, 2017