On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HVACDirect.com has a rating of 4.7 stars from 1,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
We monitor reviews for authenticity
Thank you
Fast and easy. Only thing was I e-mailed before hand to see what shipping would cost. They told me it would be free shipping. Ended up paying around $30.00 for shipping.
Easy to use website. Quick shipment and delivery.
Great Prices and information.
I like the question and answers. I found the answer to my question there without having to ask it. The site is also easy to access.
Very pleased with all the support.
Very pleased. All went well from start to finish thanks
Kevin was very helpful in technical
Easy to figure out what exactly I needed to purchase. Having all the specs available was a plus. Delivery of product was timely and convenient. Product arrived in good shape.
After installing product. Worked according to manufacture specs. Overall a good experience all around. Will be doing future business with this company.
Thank you.
The purchase experience was hassle free!
I haven't received anything yet, so I can't speak to product, but the site is easy to use, they were quick to get back with me via email when I had a question, and... So far so good.
I can now speak of product. I received it quickly. The driver called me when he was close, which gave me time to prepare. He was helpful and polite.
I got my heat pump in perfect condition and would recommend hvac direct to anyone. My dad told me he would need a new unit before summer sets in and I suggested them.
In short, I couldn't be happier.
Google ad stated free shipping. Though through luck I did get a cyber Monday discount. After install procom ventless gas furnace stinks the house up
Get what you pay for
A
It is the first time I buy with HVAC, I hope the service is of quality waiting to receive the purchased items, thanks.
We looked at this product this summer and were told by a representative he would bring up a sample to show us prior to purchasing. We waited to purchase til we saw the sample, but were not ever contacted after that to see the sample, and then the price increased $700 on the product. We were unable to get the previous lower price, although we were waiting on a sales representative to contact us that they had the sample ready to show us. Therefore, we ended up paying more than we planned because we were waiting for something we had been promised.
Easy shopping great site fast delivery in perfect condition
Loved the website!
Nice
I have been using your service for months and am happy with product and shipping. It is usually delivered before the time specified. Keep up the good work.
Good experience with Goodman furnace