Overview
Hurtle Gear has a rating of 4.9 stars from 569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hurtle Gear most frequently mention fast delivery, great service and good quality. Hurtle Gear ranks 6th among Motorcycle Parts sites.
Instant Feedback
Superb, definitely will shop again.
Great customer service.
Item was not packaged correctly. Express postage envelope was unpadded which resulted in damage to screen savers during transit. This was communicated to Hurtlegear via telephone and a replacement has been organised.
As soon as I opened my letter box and grabbed the package I realized that the products inside were loose not packed properly. As a result I had scratches on the finish.
Otherwise the service (communication) and delivery was good.
Hi Theodoros, thanks for your valuable feedback. We tried to reach out to you but got no response. Just so I can understand what's gone wrong here, your bar ends should have been wrapped in brown paper and packed inside a box, which would then have been inside a satchel. Is that the case?
That's how it comes direct from the Evotech Performance factory and is designed to be an environmentally sustainable package that still provides adequate protection. I'm keen to know how the items turned up when they got there. Cheers, Grae
The service was through and helpful, great service!
Hi Ian, as discussed only one order and payment came through, which was shipped immediately.
Received no confirmations when order placed and had to make contact to find out status of order. Even for back orders I would expect an order mail confirming that the order had been received and the order number for to order.
Hi Lyn, thanks for the feedback. Order confirmation and emails were definitely sent to you but sometimes they go into spam/junk, which we can't help unfortunately. Cheers, Grae
Nice product, seems well made and allow good airflow. The 6 rubber plugs seems like an excellent idea to minimise vibration. With no installation instructions, I was initially a bit perplexed about their purpose. However when I discovered a round hole in a sea of similarly sized hex holes, the penny dropped. I was then worried when I could only find 5 holes. Did I miss one or did you provide a spare? Please let me know.
Hi Michael, sorry Evotech Performance keep all of their instructions online. Yes it sounds like you got a bonus rubber plug there. Cheers, Grae
Had to re-enter my card number twice for it to work
The touring windshield arrived within 5 working days
Really easy site to buy from and always easy to communicate to and goods on time
Web site is brilliant so easy to use and you no what is in stock and what is coming
Shipment was delayed, but there is very friendly and responsive team.
Easy transaction. Fast delivery, will definitely purchase from them again in the future if they have what I'm after can't rate them high enough
Products as expected and easy to fit and good quality. Packaged well
Excellent. Discussed my needs and obtained really useful information and choices. Most helpful. The crew at Hurtle go the extra yard and always keep you in the loop and follow up to let you know what is happening. Extra good old fashioned service from pleasant people. Would happily recommend them.
Have ordered a couple of things threw you guys and it is always easy and quick the staff are friendly and know what they are talking about and have a good selection of quality stuff at a good price
Parts were packed well along with a very basic instal guide. Given the cost I would have appreciated stainless bolts not zinc coated
Recieved my order super fast! But due to my own mistake had to return it, which was easy due to great customer service! And swapped it for what I wanted with zero hassle :)
All good even if it took a while due to out of stock. But I was kept up to date. Thanks
Quick, easy, no hassles!
Customer service was second to none.
Definitely recommend to others!
Easily found the bolts I needed and they were on sale! Such as easy experience
Looking for a special order item and found it pretty easy for a computer illiterate old man
Good product and price and great communication
Highly recommend this
We do this by sourcing first class motorcycle gear that will last. And then we back it up with fast shipping and support.
Have a browse through our website, or if you're looking for a specific bike product then try our bike database. If you can't find what you're looking for, contact us and we'll see if we can get it in for you.
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- Bunbury, WA, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your feedback Eberhard, and sorry to hear that Australia Post damaged your item. Hopefully you have your replacement now, and based on your experience we've changed the way dashboard screen protectors are packaged.