Houzz has a rating of 2.6 stars from 1,661 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Houzz most frequently mention customer service, credit card, and delivery date problems. Houzz ranks 13th among Furniture sites.
Received two rattan poufs for first Houzz purchase. One has a stitching defect but too time consuming and big to ship back and replace. Had trouble using promotion code so had to call for help. That purchase allowed a 25.00 off promotion code which promoted me to search for lighting. Hopefully this is packed with care and works fine in my dining room. The product assortments are good.
Bought a full dining set from them. Everything was okay, until one, then two, then three of the chairs started to come apart. The company REFUSED to do anything about it because it was a little over a year. The 10% coupon they offered on future purchases added insult to injury. Probably moving this year and we know where we won't be getting our new furniture.
I could not be more thrilled with my new walkway. Jeremy is a craftsman - the stone work is gorgeous. Not only is the walkway and retaining wall beautiful, he pays attention to practical issues like water runoff and impact to surrounding structures. In addition to all this he is a great guy, completely trustworthy and extremely fair in pricing. The bottom line - do not hesitate to go with Russell Masonry you will not regret it.
Building our dream home and having to purchase items for house I found this wonderful DeLara Tub Filler for $100 less and was able to use a coupon as well! That really helps us to save more towards the many costs of a new home build. So I do peruse Houzz for faucets, lights and many other items I will need to finish our build. Houzz is a great resource with such a variety of items to choose from.
Bigger savings for my baskets! Free Delivery too.
I had a wonderful experience purchasing from houzz.com. One friend of mine recommended this store after purchase of the stylish furniture set for his house. Flipping through the catalogue with wide range of products I've finally found exactly what I needed! My brand new coffee table is a perfect fit for my living room. Now I can spend my leisure time with much more comfort and pleasure. Thank you for the great survice!
Products used:
Coffee Table
I initially received the wrong color for two chairs, but getting two other chairs to replace them was super. They even scheduled a pick up for the wrong ones to be returned so I didn't have to lug them or find someone to bring a truck to help me. The replacement ones came earlier than expected and I love them, Well made and instructions easy. A good value for the money.
I saw this Anthropologie dupe for a fraction of the price, and thought, "I can always return it if it's awful". The chair is identical to the more expensive one (that also doesn't come in this color)! So so happy with this purchase! Shipping was very fast, also! Thank you!
We were going for a beachy look and this coffee table works perfectly! It's from reclaimed wood and has the nail holes and imperfections that give it character. The description was completely accurate. The price made this a great value. Shipment and delivery were as promised, with good communication. We're very happy with the whole experience!
Our mom's aging-in-place bathroom renovation was a big success - a full wet room concept with zero-threshold shower, linear wall drain and full handicap design w/grab bars and accessible shower fixtures. Also a wider doorway for future wheelchair access, modular vanity, non-slip surfaces, and beautiful tile work. Functional and looks fantastic! Thanks, Rob, Steve and team for a job well done!
Bought a set of swing arm lamps, one for each side of the bed in the master bedroom. They looked and worked great. Then we rearranged the furniture in the adjacent sitting room and decided we needed lighting. Bought a second set of the lamps, and not only do we have reading light in both areas now, I think the rooms are pulled together with the continuity of the matching lamps. We're pleased.
Working virtually with ‘UnComplicated Design' was the best decision I have ever made for designing my living room and finding my style. With help from Andrea I was able to get a ‘Mood Board' that my husband and I love for a great price. Thank you. It's a big deal because my taste in design is so different from his. Andrea was able to bring it together for us.
Tip for consumers:
Great site everything is virtual.
Products used:
Mood Board design and product suggestions.
Bought new lighting fixtures for my living room, study, master bedroom, kitchen, dining room, and two hallways. It was so much easier than traveling from store to store! When I had to return fixtures that didn't fit as I had expected, the return process was simple to follow. The only thing I wish were different is that "will call" slips would be sent for returns. Most of the things I bought are bulky and not easily carried, so getting them into my car was difficult.
Love this piece. It's perfect for my aesthetic, comfortable and beautiful. It arrived on time and was super easy to assemble
Because of all the options available and good prices and values
I was shopping for an outdoor covered patio table and stumbled across this one on Houzz. Although it did not have a great many reviews, I decided to purchase it anyways, as I really was not loving anything else. The service was excellent. This table was particularly heavy but the delivery was seamless. The table itself was of excellent quality and exactly as pictured in the photos.
These chairs are small but comfortable--perfect for a small conversation corner--they flank our terrace windows and it's a great place to have coffee while soaking up the morning sun and planning my day. Delivered in a twinkling, too, and I was impressed with the careful, sturdy packaging. If you need a tiny chair--buy it!
So the original manufacturer packing was inadequate to withstand the rough handling of the package by FedEx. The power supply had separated from the main base and made the light non-functioning. It was then disposed of per Houzz's recommendation. I was then able to use the refund to purchase a new light from a new vendor and have been greatly enjoying the new light. It looks awesome. But the Houzz representative so just so great. Very helpful, and very supportive of my concerns. Worked diligently to make certain I was taken care of.
Love the availablity of the different products and product specs.
Had the coupon and have previous success before using Houzz.
I have put together purchased before. Overall it was semi difficult (I'm a 76 yr old woman). Initially I was disappointed with shade color but in the end it's fine. It took me 1 1/2 hrs due to my error. Very worth the price and end look.
I like the style of lamp. I r bern looking all over for more than just a table top. I wanted storage as well.
I want a white shade for lamp but there is nowhere to indicate color (there are three choices).
I like the style of lamp. I r bern looking all over for more than just a table top. I wanted storage as well.
* Houzz attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
APlus Kitchen and Bath in Anaheim California. We had Alex start off with the design and Patrica help my wife pick out the hardware. They did a great job, all of our family and friends can't believe how it turned out. I would highly recommend APlus if you are doing a Kitchen and want the best
Nice purchase of a console table. Impressed that it is made in real wood, nit MDF. Search engine fairly good at filtering results. Good pricing, appreciated a coupon. Item was well packed. Good communications about update.s
I love my new chair! My order arrived on time with no damage and exactly how I expected it to come. I put it together fairly quickly and it is VERY comfortable and looks super nice in my home office! I was updated at the delivery forecast so I knew exactly when it arrived at my door!
The description was accurate and was even more lovely than expected!
Thank you!
I work there :)
We recently contracted with New Heritage Wood Floors of Davie Florida to install wood floors in 4 bedrooms and to replace a Teak floor. Mark and his team are the best! They are professional, courteous and keep you informed from the moment you contract with them. Dean, Headley, and Eduardo are a great team and are experts at laying wood floors. They were punctual and kept the mess to a minimum. Would definitely use them again.
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First, there is a tremendous amount of products from which to choose, making Houzz the premier place for decor. Setting filters is easy and the colors are presented with great fidelity. I bought pillow covers, pillows, and shams and love all of them. These are high quality items!
Placed an order with Houzz and was immediately charged for the product. No problem so far. But then Houzz discovered that their supplier did not have the product available. This raises a couple of questions about their service. 1. Why was the item marked "Not currently available"? Most reputable web sites do this. 2. Why was the charge made before Houzz could determine that the item was indeed available for shipping? I think I'll pass up this site on future orders.
Roman and Mike from Taylec construction in Ashland, Ma. Built an in law for my dad off our house. They were professional, fair prices, stayed in budget and communicated with us throughout! Highly recommend them!
This was not my first ordering experience with Houzz. As usual, it was easy. The items arrived well-packaged for breakable mercahndise. Love the jars. Looked just like picture!
I first made contact with Dreamstyle because of FB add. Made an appointment and had the work and cost discussed. My wife has Multiple Sclerosis and has difficulty bathing with a bath tub. We came to an agreement on the work to be done and chose what we needed and price from their many options. Joseph Thomas and Will Holt did the work in less than eight hours, were curious, informative, and willing to let me observe the progress. The work was excellent, done professionally and as promised. My wife and I love our new shower and life for her now is much easier.
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