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The Hourglass Connection has a rating of 3.7 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. The Hourglass Connection ranks 6th among Clock sites.
I, too, ordered the full-sized WOO hourglass. It did take 3 months to receive the completed work, but the hand craftsmanship is superb and well worth the wait. Unfortunately, UPS broke the glass before delivering it to me, and I had to return it to David, despite how well packed it was. I think the delivery people must have thrown the box. He replaced the glass quickly and I got the replacement within a month. I will purchase from David again and cannot recommend his work highly enough.
Ordered a wizard of oz hourglass - full sized. He took the PayPal money and that's the last I heard from him. No email, no phone calls, nothing. Total scam - says it'll take weeks and months later there's no way to contact him and no hourglass.
I, too, ordered the full-sized WOO hourglass. It did take 3 months to receive the completed work, but the hand craftsmanship is superb and well worth the wait. Unfortunately, UPS broke the glass before delivering it to me, and I had to return it to David, despite how well packed it was. I think the delivery people must have thrown the box. He replaced the glass quickly and I got the replacement within a month. I will purchase from David again and cannot recommend his work highly enough.
I ordered the wicked witch hourglass from The Wizard of Oz and it is amazing! The level of detail and quality is superb. Yes, it did take a bit of time to receive but it was worth the wait! The glass was mouth blown by a glass blower here in the USA. The frame was handmade by David in his workshop and it is a perfect replica! I couldn't be happier!
I called before I ordered David is very nice, and willing to work with a schedule. I needed my hourglass within two weeks of my wedding and David had it to me withing a week. Thank you for great service and fast shipping
I am a bit confounded by the negative reviews. I have now ordered a total of 3 hourglasses from Mr. Hood, the first being as far back as 6 years ago. Never once have I had a negative experience. My emails have been promptly answered, and also he has answered the phone when I have called. I have been VERY pleased with each purchase. Yes, you may have to wait a few weeks for your hourglass, but I have no issue with this. I would rather wait on a quality product than have something hastily slapped together.
I will continue to order from The Hourglass Connection because in my opinion, there is no other place I would rather buy one.
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