• Hotmilk

2021 CUSTOMER CHOICE AWARD

Hotmilk

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Overview

Hotmilk has a rating of 4.64 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotmilk most frequently mention nursing bra. Hotmilk ranks 18th among Lingerie sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
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Negative
1
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What reviewers want you to know

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How would you rate Hotmilk?
Top Positive Review

“Customer service needs some work”

Nadine K.
2/8/23

Bras were wonderful and great quality. However it took a while for me to receive them as my package was originally stolen because the company used Evri who left my package outside my front door on a public street. After a bit of back and forth, I finally got them to re-send my order and I am delighted with the bras. They are so comfortable and perfect for nursing.

Top Critical Review

“Wrong size due to misinformation on website and dismissive customer sales.”

Mel O.
5/11/20

My initial review hasn't been posted on the hotmilk website - talk about business ethics. I just want to get straight to the point, the sizing is absolutely incorrect, if you're so eager to buy from this company just make sure to buy a size up because my usually size which is 34C (they say to buy your usually size) was extremely tight and caused more damage than good. The after sales is diabolical, apparently it's my fault even though their sizing guide lead me to change the bra size in the first place. Very dismissive, short out on $150 for lingerie I will not be wearing. Pathetic business practice as to not to show my review on their website. Beware ladies.

Reviews (45)

Rating

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Reviews that mention popular keywords

nursing bras (3)
Thumbnail of user susanc2527
5 reviews
1 helpful vote
October 12th, 2021

I received it as a gift from my mom and it was a love from the first sign. Lovely colors and assortment, definetely best choice to make.

Products used:
Bras and underwear

Service
Value
Shipping
Returns
Quality
Thumbnail of user sephp
1 review
0 helpful votes
January 18th, 2024

Had a bra fall apart after about 10-15 wears. Was told their warranty is only 3 months and it's essentially my own fault because bras for my size 'just won't last as long'. My bra needs to 'work harder than an A Cup'. Um ok how about you don't sell bras if you can't make them strong enough. Thanks for making me feel really great about my postpartum body

Service
Value
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Returns
Thumbnail of user sarahk99
Sarah K.
2 reviews
0 helpful votes
October 31st, 2015

After coming home from the hospital after giving birth and recovering, I found the lack of nursing bra selection for large busted women really depressing. Nursing with the Hot Milk bras helped give me a self image boost I desperately needed. Beyond being functional, they are well constructed and very feminine in styling. The six settings for the hook and eye closure gives room for both engorgement and post baby weight loss. I've machine washed on gentle and dried flat and it still looks great.

Thumbnail of user tonyj41
Tony J.
2 reviews
1 helpful vote
February 2nd, 2016

I got my wife a nursing nightie from HotMilk.com for her hospital bag. She was put on bed rest in her last trimester of pregnancy and couldn't get out of the house to shop for these last minute items she needed to take with her to the hospital for the birth of our son. She loved it. She wore it in the hostpal after she gave birth and said it helped to make her feel pretty after everything she has just been through. It looked great on her.

Thumbnail of user melo19
1 review
2 helpful votes
May 11th, 2020

My initial review hasn't been posted on the hotmilk website - talk about business ethics. I just want to get straight to the point, the sizing is absolutely incorrect, if you're so eager to buy from this company just make sure to buy a size up because my usually size which is 34C (they say to buy your usually size) was extremely tight and caused more damage than good. The after sales is diabolical, apparently it's my fault even though their sizing guide lead me to change the bra size in the first place. Very dismissive, short out on $150 for lingerie I will not be wearing. Pathetic business practice as to not to show my review on their website. Beware ladies.

Thumbnail of user margaretr53
Margaret R.
3 reviews
1 helpful vote
June 12th, 2016

LOVE LOVE LOVE THEIR BRAS!! I get mastitis and blocked ducts so easy when I'm nursing which has left me unable to wear under wire bras. Their Luminous Nursing Bra is the first non-underwire bra that I've found that has lift, shape and separation! This is also the first bra I've seen that is not ugly and in my size! I highly recommend this bra to anybody who is nursing.

Thumbnail of user nadinek65
1 review
0 helpful votes
February 8th, 2023
Verified purchase

Bras were wonderful and great quality. However it took a while for me to receive them as my package was originally stolen because the company used Evri who left my package outside my front door on a public street. After a bit of back and forth, I finally got them to re-send my order and I am delighted with the bras. They are so comfortable and perfect for nursing.

Service
Value
Quality
Thumbnail of user katyh47
1 review
0 helpful votes
August 20th, 2020

Initial review not published either. Bought a maternity bra for my sister in the UK (from australia) Unacceptable undisclosed P&P rates. Charged $25 initial P&P then another $40 on entry to the UK. Have never had this issue with other international shipping. More expensive than the average bra I bought. Definitely not worth the boulder holder prices!

Thumbnail of user naomim188
1 review
0 helpful votes
December 22nd, 2021

All bras are worth its money. It looks awesome and attractive. The quality of sets is super high. Loved it a lot.

Thumbnail of user nancyd95
Nancy D.
8 reviews
0 helpful votes
February 27th, 2016

HotMilk bras are amazing. I have tried a few other brands of maternity bras but found them to be less than supportive when it comes to this large ta-ta'd mom. I'm a 40E, the other bras I have tried have either been underwire, and poking me in the armpit, or no underwire with no support what so ever.... that's not cute. The HotMilk bras are very comfortable. The sizing is spot on. I have no spill over, which rocks. They are actually cute for a nursing bra! I don't feel like a 90yr old woman.

Thumbnail of user karens246
Karen S.
13 reviews
14 helpful votes
July 11th, 2016

After multiple bouts of mastitis, I swore off bras altogether while nursing...then I had to go back to work. I searched every store in town, websites, lactation consultant, everywhere looking for a comfortable nursing bra for 'bigger girls'. It was love at first sight when I found HotMilk bras. They have bras with no boning, smooth seems, true to size, no itchy lace and wire free! As a busy mom, I dont have time to hand wash bras everyday as most bras recommend. My HotMilk bras went through the washer (delicate cycle) like a champion. Also, the 6 sets of hooks makes it fully adjustable. Couldn't love without them!

Thumbnail of user taraz1
6 reviews
8 helpful votes
February 4th, 2016

I had tried some in a local lingerie store and really liked the product, but they didn't have much selection. I ordered some different styles in the same size in on an online sale and I was very happy with them. Since it's a nursing bra, it's more adjustable (more settings) than a regular bra - which is great!

Service
Value
Shipping
Returns
Quality
Thumbnail of user susani11
Susan I.
9 reviews
0 helpful votes
February 11th, 2016

Love the HotMilk nursing bras! Have tried both the Luminous and the Eclipse and am disappointed with neither. I believe they both offer excellent support. I was also very pleased to see that Hot Milk offers many sizes to suit different peoples' needs. Nursing bras that fit me well are difficult to find where I live. I'm so glad I ordered my HotMilk bras. Would definitely recommend to any and all nursing moms!

Thumbnail of user heleny17
Helen Y.
5 reviews
0 helpful votes
November 14th, 2015

Cute, and dare I say, SEXY maternity bras and undies. Ladies, the days of looking like your grandma in your maternity knickers are over. HotMilk has sexy panties and gorgous bras for the pregnant and nursing woman. They fit great, feel good, and look even better.

Thumbnail of user sarahi28
Sarah I.
3 reviews
0 helpful votes
January 13th, 2016

I really like HotMilk nursing bras. They are soft and the fit is great. They also have enough fabric for support and good coverage under thinner shirts. I would definitely recommend these bras to my friends. They are also attractive for nursing bras.

Thumbnail of user maryj228
Mary J.
5 reviews
0 helpful votes
January 18th, 2016

A colleague recommended HotMilk nursing bras to me for their fit and style. The bra fit according to the size chart guidelines on the HotMilk website. I'm many months postpartum and needed new bras once my measurements changed. The bra is well constructed, rather than just stretchy cups like my prior nursing bras. I plan to buy another one.

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About the business

Beautiful nursing bras and maternity lingerie by Hotmilk. Designer breastfeeding bras, stylish & elegant maternity sleepwear & more. Free Shipping*

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