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Horizon LEDs Reviews Summary
The company's reputation is significantly marred by concerns regarding service delays and inadequate customer support. Many customers express frustration over lengthy wait times for orders and a perceived lack of communication regarding their inquiries. Additionally, there are serious allegations of manipulative practices related to review management, which further erodes trust. While no positive aspects regarding product quality or reliability are highlighted, the overarching sentiment indicates a strong dissatisfaction with the customer service experience. To improve, the company should prioritize timely communication and transparent order fulfillment processes to rebuild customer confidence.
This summary is generated by AI, based on text from customer reviews
Avoid not worth wasting your time with these people
I've ordered Philips lumileds over a month ago and still haven't receive anything from them.
I really regret making this order.
I wouldn't recommend buying from them
Ignore their reply
I've sent many emails asking about my order
The reply was that they will dispatch by the end of the week.
After I've reviewed them they try to twist my hands by telling me that they will dispatch item that I've paid for over month ago only after I revise my review to positive.
Steer clear of these scammers
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members