Hooked On Wine has a consumer rating of 2.17 stars from 8 reviews indicating that most consumers are generally dissatisfied with their purchases. Hooked On Wine also ranks 51st among Wine sites. The most common issues with Hooked On Wine are around shipping times, which tend to take longer than expected by some customers.
I have placed two sizeable orders with Hookedonwine and I have found them to be inexpensive, reliable, courteous, and an overall pleasure to do business with. I don't know if these are phony reviews from a competitor or not, but I know I would have probably not ordered here if I saw these reviews first, which would have been my loss.See positive reviews
Ordered 6 bottles of very expensive wine. Got no order confirmation. Called to confirm they got the order, They did and promised shipment the next Monday. Didn't come. Called again. No one answers the phone. Promised shipments the next Monday. Didn't happen. Called again. Took about 6 calls before I got person (No one returns calls). Said they would ship in 3 months when weather cooler! I complained. They said they would ship the next Mon. Didn't ship. I called Visa to reverse the charge. Shipped the next day! Horrible. Worst ever experienced.See critical reviews
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